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Serela Cihampelas Hotel

3.0 star property

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Photo gallery for Serela Cihampelas Hotel

A spacious lobby with a marble floor, a central chandelier, and a reception desk.
A person in a black uniform using a yellow device in a hallway with a marble floor, an elevator, and a door with a sign.
A couple dining at an outdoor table with a city view, surrounded by potted plants and candles.
A modern hotel entrance with a glass facade, a signboard for 'Serena Hotel', and a well-lit pathway leading to the entrance.
A modern dining area with a long counter, multiple chairs, and a buffet setup.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Cihampelas No. 147, Bandung, West Java, 40131
  • Place, Jalan Cihampelas
    ‪1 min walk‬
  • Place, Cihampelas Walk
    ‪1 min walk‬
  • Place, Paris Van Java Mall
    ‪14 min walk‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin with Breakfast

A hotel room with two beds, a TV, a desk with a chair, a bathroom with a mirror, and a shower area.

Deluxe Twin with Breakfast

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Deluxe King with Breakfast

Grand Deluxe King with Breakfast

Grand Deluxe King with Breakfast

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room Only

A hotel room with two beds, a nightstand, a lamp, and a view of the outside.

Superior Twin Room Only

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin with Breakfast

A hotel room with two beds, a nightstand, a lamp, and a view of the outside.

Superior Twin with Breakfast

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King with Breakfast

A hotel room with a large bed, a bedside table with a lamp, a chair, a desk with a computer, and a window with curtains.

Superior King with Breakfast

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Fine

Premium bedding, in-room safe, desk, free WiFi

Superior Twin Fine

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room Only

A hotel room with two beds, a TV, a desk with a chair, a bathroom with a mirror, and a shower area.

Deluxe Twin Room Only

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Deluxe Twin

A hotel room with two beds, a TV, a desk with a chair, a bathroom with a mirror, and a shower area.

Grand Deluxe Twin

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a large tufted headboard, and a mirror.

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

Premium bedding, in-room safe, desk, free WiFi

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Serela Cihampelas Hotel

Along with a restaurant, this hotel has a bar/lounge and a business center. Valet parking is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Serela Cihampelas Hotel offers 80 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

During your stay at Serela Cihampelas Hotel, you're just a quick walk from Jalan Cihampelas. Free valet parking, a restaurant, and a bar are available.
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a business center, laundry facilities, and an elevator
  • Steps from Jalan Cihampelas and 3 minutes by foot from Cihampelas Walk
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

The business-friendly Serela Cihampelas Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Bandung hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 120,000 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 120000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Serela Cihampelas Hotel Bandung
Serela Cihampelas Hotel
Serela Cihampelas Bandung
Serela Cihampelas
Serela Cihampelas Hotel Hotel
Serela Cihampelas Hotel Bandung
Serela Cihampelas Hotel Hotel Bandung

Serela Cihampelas Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 67 reviews
Rating 8 - Good. 34 out of 67 reviews
Rating 6 - Okay. 14 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

ROZANI

Disliked: Amenities, property conditions & facilities
Room small with dated bedding. Bathroom need improvement. Buffet breakfast only basic. Only 1 lift available.
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

TAKANORI

停電になり何の対応も無し。
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Parkirnya sangat sempit.tidak ounya lahan parkir.
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel!

Avoid!!!
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant stay

We travel frequently and this is the worst place to stay in
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Yew Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and tidy. The location is good as it is opposite shopping mall and only about 15 mins from the airport. It is definitelu value for money.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Khairul

Liked: Cleanliness, staff & service, property conditions & facilities
Water very slow and very hot.. breakfast can improve follow a Malaysian dishes who majority stayed in this hotel. The rest so far good
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

ABDUL GHAFAR

Disliked: Room comfort

Improve your facility

The water from.the shower is to slow.
Stayed 2 nights in Jan 2019
Verified review

6/10 Okay

Jani

Disliked: Property conditions & facilities, room comfort
Convenient near to shopping centre & happening. The surrounding is vibrant.
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay

Excellent staff& services, special thanks to the very helpful receptionist Mr. Lody& her assistant for facilitate my room and arrange transportations
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Mickey

Liked: Staff & service
Disliked: Cleanliness, room comfort
My room was smelly and found out it came from my bathroom. Breakfast was not so bad.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Omar

Liked: Staff & service, room comfort

Bandung trip..

Amazing exprience.. Hotel location was perfect.. near to Chempeles walk. Good to a designated smoking area provided.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Carter

Liked: Staff & service, room comfort

Friendly and helpful receptionist name, Giant

We checked in at Serela Hotel very last minute and there was no Standard room left, the receptionist, Giant upgraded us to Deluxe room instead. He was really helpful and friendly.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Dric

Liked: Cleanliness, staff & service, room comfort

Hotel very near to busy street.

Easy to find food and fun activities near hotel. 10 minutes to Bandung airport. Hotel is quite new.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berlibur dengan anak balita

lokasi dekat sekali dng ciwalk,cukup dng jalan kaki j,parkiran terbatas tapi terbantu dng valet&security yg siaga,kamar bagus,makanan cukup,petugas ramah2,terima kasih serela&hotel.com
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Dyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It's really near to Ciamplas Walk, you only need to walking so don't worry about food. Nice hotel with good ambience. the staff really friendly and helpful
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Ine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sangat Puas

Saya sangat nyaman bermalam di Serela Hotel karna tempatnya sangat strategis dipusat perbelanjaan Cihampelas. Kamarnya juga bersih, dan pelayanannyapun baik. Hanya area Parkirnya sangat sempit dan extra breakfastnya muahaaalll dan kurang fariasi. Selebihnya saya sangat puas dan pasti akan kembali lagi jika next bermalam di Bandung. Thanks Serela...
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Adeline

Liked: Staff & service

Just opposite Ciwalk

Good location for shopping and foods. You find local and many fast foods in Ci-walk
Stayed 4 nights in Dec 2017
Verified review

8/10 Good

Nurbaiti

Liked: Staff & service, property conditions & facilities, room comfort

worth it for the price

Room clean, service good, food was so so. But location is central, walk to restaurant and shopping.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in busy street

Location is at the heart of a busy street, a bad trafic and hard to get away from the area (which could be the case everywhere in Bali)
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Not bad but won't come again

Rooms were extremely dull with dark colors and very little lighting Toilet water pressure is very low I checked more than 3 rooms Room sizes are quite small
Stayed 4 nights in Jun 2017
Verified review

10/10 Excellent

Glenn.Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive staff, centrally located

Staff was attentive, we had informed before hand that it was my wife's birthday and they nicely decorated the room. We were happy with such levels of service and attentiveness.
Verified review

4/10 Poor

harri

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

ada hantu dan ada yang ganggu di kamar 206

ada hantu dan ada yang ganggu di kamar 206..sudah cukup
Verified review

2/10 Terrible

LAP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small hotel with tons of traffic!!

No hot water, bad breakfast, bad traffic ever!! It takes 2 hour grom dipti ukur to hotel. bad door sound, bad amenities, feel so regret
Verified review

6/10 Okay

LAP - serela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No hot water. Bad traffic. Poor breakfast ever.

I felt so regret... no hot water, poor breakfast, bad door sound. And the traffic is just NO WAY! Not recommended