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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Property entrance
A swimming pool with a circular design, a stone wall, and a glass-enclosed shower area.
A restaurant with wooden tables and benches, antler decorations on the wall, and a rustic interior design.
An indoor swimming pool with a tiled floor, a central column, and a staircase leading to a hot tub area.
A cozy living room with a stone fireplace, a leather couch with red cushions, and a staircase leading to an upper level.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪14 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(111 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.8 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A neatly made bed with white linens, a small bedside table with a lamp, and a painting of a forest on the wall.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(75 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a lamp.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(91 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Balcony

A hotel room with two beds, a television, a chair, and a bathroom visible through an open door.

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(68 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk with a computer, a chair, and a painting on the wall.

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Banff Caribou Lodge and Spa

A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Banff Caribou Lodge and Spa's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff National Park Information Centre. Features include free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body treatments, manicures and pedicures, or massages at Red Earth Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and yoga classes
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • 2.1 mi (3.4 km) from Tunnel Mountain and 7.7 mi (12.4 km) from Lake Minnewanka
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1812 out of 3333 reviews
Rating 8 - Good. 861 out of 3333 reviews
Rating 6 - Okay. 441 out of 3333 reviews
Rating 4 - Poor. 136 out of 3333 reviews
Rating 2 - Terrible. 83 out of 3333 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a quiet great place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value, friendly staff, clean rooms, dog friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, heated pool and sauna are very clean and relaxing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved visiting the spa onsite, dinner at The Keg was great and perfect location for a good walk after dinner.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big hot tub, great value, staff were very friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great amenities and top notch staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to stay at
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Xianzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and very cozy lodge, underground parking is great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and room was nice and clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family trip. Love everything there the cozy room, bright balcony, beautiful lobby and the restaurant attached to it is very good too
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy place to stay in a cozy part of town.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great on-site restaurant. Great public transportation.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very clean and staff was super helpful and friendly. Keg restaurant right inside the lodge makes it a huge bonus. A++
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Staff was very helpful and polite.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Blair Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean spacious rooms very close to downtown district of Banff. Convenient indoor parking, Keg restaurant, spa & pool onsite. All amenities are only a short walk away & the staff are friendly & helpful whenever you need assistance.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good location, clean room, great amenities.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julio Karlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy place to stay.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Another great stay at the Carribou Lodge. The property is a bit dated, but a great stay overall.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bahereh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room, nicely decorated, great bathroom supplies, ... restaurant s close by.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. We enjoyed a really nice dinner at the Keg on site.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barton

Liked: Cleanliness, amenities, property conditions & facilities
Staff was alright nice hot tub can fit lots of people beds are not comfortable just like every hotel nice area walking distance to everything
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jenai Lamour Forever Mckenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff were amazing. Definitely a recommend if you want to stay in Banff for a week like I did!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room very friendly staff excellent service
Stayed 1 night in Apr 2026