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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

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Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Restaurant
Corner Suite with Spa Bath | Room amenity
Corner Suite with Spa Bath | Living area
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(107 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(42 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

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About this property

Banff Caribou Lodge and Spa

A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Banff Caribou Lodge and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to manicures and pedicures, facials, or body treatments at Red Earth Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and yoga classes
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • 2.1 mi (3.4 km) from Tunnel Mountain and 5.9 mi (9.4 km) from Lake Minnewanka
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1749 out of 3226 reviews
Rating 8 - Good. 833 out of 3226 reviews
Rating 6 - Okay. 426 out of 3226 reviews
Rating 4 - Poor. 136 out of 3226 reviews
Rating 2 - Terrible. 82 out of 3226 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Deanna

Staff is friendly. Place is clea
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location, and the right price. Best value in Banff
Stayed 1 night in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine however not having the coffee and hot water out in the foyer was a surprise. I know there are cutbacks.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything in every category (the rooms, staff, restaurant) was outstanding. I was a returning guest from 2 years ago and would plan using this lodge as my #1 choice for future visits.
Stayed 4 nights in Jan 2026

10/10 Excellent

Chloe

We stayed at the Caribou Lodge for a week, we had the best experience
Stayed 6 nights in Jan 2026

6/10 Okay

richard

Stayed 2 nights in Jan 2026

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities
My room smelled like wood fire smoke. I was on the 4th floor. They said the would look better not it. But never heard back from anyone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Cleanliness, amenities
Great stay with my wife and 2 kids (4 &9) in Jan 2026. Parking was SO convenient since it was so cold. Hot tub was great, restaurant on site was very good as well, buffet or menu for breakfast. Right outside the busy part of Banff, so it was quiet. Convenient coin laundry and lockers for ski/snow stuff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very clean and spacious. The staff were super helpful and nice. Very good location!
Stayed 3 nights in Jan 2026

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel great hot pools highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Walden

Stayed 3 nights in Dec 2025

10/10 Excellent

Dan

Liked: Staff & service, amenities
Amenities, staff
Stayed 5 nights in Jan 2026

10/10 Excellent

James, Winnipeg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Room was very comfortable and clean. Room service was outstanding, both for the service and food quality.
Stayed 2 nights in Jan 2026

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel. About a 15 min walk to the main downtown area. Hotel only had a large hot tub (hot pool) I filtered pool expecting a “normal” pool. My fault for not reading descriptions properly.
Stayed 6 nights in Dec 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was very good.
Stayed 4 nights in Jan 2026

6/10 Okay

Courtney

Liked: Property conditions & facilities
Disliked: Cleanliness
There was shorts left behind in the bathroom making me think the room wasn’t fully cleaned
Stayed 1 night in Jan 2026

8/10 Good

Rayna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the hot pool
Stayed 2 nights in Jan 2026

10/10 Excellent

Isaac Trigleth, columbus

Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 5 nights in Jan 2026

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Checking in and out was nice and easy! We also really enjoyed using the hot pool and sauna. Our room was on the same floor as the hot pool, so there was a chlorine smell which would have been harder to deal with if we had stayed for longer than two nights. Other than that we enjoyed our stay.
Stayed 2 nights in Jan 2026

8/10 Good

Derek

Stayed 1 night in Jan 2026

10/10 Excellent

Alice

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We upgraded and we loved the loft with jacuzzi. They had a cute xmas tree and decor on the fireplace which made it cozy. Like having multiple windows and stunning views. Our teens were in a double room with balcony and their room was great too. The public hot tub was cute and spacious. An outdoor tub would be even better. Location and roam bus were great. Staff was nice.
Stayed 2 nights in Jan 2026

6/10 Okay

Jessika

Washroom door handle was broken, fridge didn’t word, lamp plug didn’t worke
Stayed 2 nights in Jan 2026

8/10 Good

greg

Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025