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Aparthotel

Basecamp Suites Banff

2.5 star property

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Outdoor spa tub
Apartment, 1 Bedroom | Private kitchen
Exterior
Apartment, 2 Bedrooms | View from room
Apartment, 1 Bedroom | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪2 min walk‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen

Apartment, 1 Bedroom

  • 28 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, 3 Bedroom

Apartment, 3 Bedroom | Living area

Apartment, 3 Bedroom

  • 99 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Superior 3-Bedroom Apartment

Superior 3-Bedroom Apartment

Superior 3-Bedroom Apartment

  • 111 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

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About this property

Basecamp Suites Banff

Aparthotel in Banff with 2 hot tubs
Along with self parking, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a dishwasher. Housekeeping is available on request.
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Basecamp Suites Banff. During your stay, you're just a quick walk from Banff Lake Louise Tourism Bureau. Features include free WiFi in public areas, plus 2 hot tubs and self parking (surcharge). This budget aparthotel has 21 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area, and a full-sized refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Onsite recreation includes 2 hot tubs
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Just a 3-minute walk from Banff Lake Louise Tourism Bureau and 7 minutes by car from Upper Hot Springs
Basecamp Suites Banff offers its guests 2 hot tubs. WiFi is free in public spaces. Basecamp Suites Banff also features express check-in and express check-out. Parking is available for a fee.

This Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (CAD 30 per day)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping centre
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 405 reviews
Rating 8 - Good. 71 out of 405 reviews
Rating 6 - Okay. 24 out of 405 reviews
Rating 4 - Poor. 8 out of 405 reviews
Rating 2 - Terrible. 8 out of 405 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo Danilo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The location was very convenient with everything within walking distance. The bed was really comfortable, and we enjoyed the nice view from the window. The only downside was that the hot tub was under maintenance during our visit, but aside from that, everything was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Sun young

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
This was a great place to stay in downtown Banff, we could walk everywhere. Rooms were clean, comfortable and staff was friendly and helpful!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

MARIA ARMIE

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Anjali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location! Great amenities!
Stayed 2 nights in Aug 2025

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, room comfort

Decent choice for Banff

We had a nice stay at the Basecamp Suites and overall this seemed a pretty good choice for Banff. We had a 2 bedroom room for a couple +1. The rooms and bathrooms were a little small but the apartment was otherwise well equipped and everything was in working order. Great central location. The price seemed extremely high, but this seems pretty par for the course when it comes to Banff, especially during peak periods. Also, the parking was hugely expensive; again seems par for the course in Banff. There is a ramp attached to the hotel, but it is not run by them and doesn't allow multiple entry so if you can avoid having to park here do so..
Stayed 2 nights in Aug 2025

4/10 Poor

Xinming

Travelled with family
Liked: Amenities, property conditions & facilities
There was a mouse with us in the room. What should I say…
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Travelled with family
Liked: Amenities
Excellent location!! Great room!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric ZhiZhu

Stayed 1 night in Aug 2025

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, room comfort
Place is clean and convenient.
Stayed 4 nights in Aug 2025

8/10 Good

ranjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, definitely would come back
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The unit we stayed in was a two bedroom, well taken care of and updated! Just FYI, there is no parking with the unit and you can either take your chances with street parking or the lot next door has plenty of space for $30 a day. Staff was really nice! We needed a pull out sofa and there were sheets, pillows, and comforter provided upon arrival. The town is just next door! We went to eat every night, frequented the coffee shops, and even explored the night life! It’s a small town, but this place is right in the heart of it and super well kept. Nice and quiet too. Bit pricey on a weekend but would absolutely visit and stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, room comfort

Expand your vacation with this convenient location

Location, location - staying here will make everything you do around Banff so easy! Plenty of space for our family of 5. Check-in and out was so easy. Absolutely would do this again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dipti

Travelled with family
Liked: Amenities
Parking was the only issue
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

The access/lock system is inconvenient….prefer card key access over push pads everywhere. The TV remote didn’t work even after the battery was replaced…???? The luggage rack was bent and wobbly. The light bulb for the lamp by the sofa was burnt out. The suite was clean and beds comfortable. A 3 star experience at best!
Stayed 1 night in Jul 2025

8/10 Good

Stephen, Gerrards Cross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: good quality location easily walkable to all downtown sites. Situated on a relatively quiet side street. Reasonable sized accommodation in our two bed suite. Cons: the suite contained no wardrobes or space for clothes to be unpacked other that a few rows of clothes hooks. Didn’t work well for a five night stay for a family of four. The parking is linked to the shopping centre on the same block and is very tight to navigate for Canadian sized cars. Costs CAD 35/day so not cheap. I had a slight problem on checking in where, unknown to me, the hotel had already charged my card 3 days beforehand, despite me having booked as ‘pay at property’ in Expedia. This led to me having to pay additional credit card fees unnecessarily
Stayed 5 nights in Jul 2025

8/10 Good

Suchi

Travelled with family
Liked: Room comfort

Great location

Great location. Overall good but the property floors were dirty. My socks turned black day 1 so I mopped the entire unit. I also thought the bedding could have been cleaner.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Claude

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, the Units are exceptionally clean and YES we will stay here again the next time our travels take us to Banff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was the best. Next door to groceries and a liquor store. Next to the grocery store is the bus stop for the Roam bus that takes you all over Banff. Restaurants all in a 5 minute walk too, yet because Basecamp is around the corner from the restaurants it is nice and quiet. The rooftop hot tub was amazing also.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Basecamp Suites Banff was a perfect place to stay for our family of 5. The suite was very clean, in walking distance to amenities and shopping. Beds were comfortable and the suite had a nice deep tub/shower. Overall, we can’t wait to go back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort

great location in Banff

We enjoyed the location in downtown Banff, close to shops, a market, and public transit stops. Parking was $35 a day, which was pricey and difficult to park a large SUV. We also enjoyed the kitchen and space with the living room and table.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jixin

Stayed 3 nights in Jul 2025