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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Outdoor spa tub
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Fireplace
  • Kitchen
  • Gym
  • Barbecue grill

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪2 min drive‬
  • Tunnel Mountain
    ‪3 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft

Loft | Living room

Loft

  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | Living area

Loft, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2180)
The price is €204
for 1 room
includes taxes & fees
9 May - 10 May
Banff Rocky Mountain Resort

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Douglas Fir Resort and Chalets's great location. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free ski shuttle. Built in 1946, this comfortable condo building has 130 condos on 4 floors. Free WiFi and a deep soaking tub are available in each condo.
  • Each condo offers a kitchen, a fireplace, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Splash around at the free water park with a waterslide
  • Amenities include an elevator and a vending machine
  • Onsite recreation includes a 24-hour gym and 2 hot tubs
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 2-minute drive from Banff Lake Louise Tourism Bureau and a few minutes from Tunnel Mountain
  • Free ski shuttle service
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1257 out of 3408 reviews
Rating 8 - Good. 1295 out of 3408 reviews
Rating 6 - Okay. 515 out of 3408 reviews
Rating 4 - Poor. 237 out of 3408 reviews
Rating 2 - Terrible. 104 out of 3408 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

stephanie

No pool hot tub was freezing
Stayed 2 nights in Jan 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
really needs to be updated, Bed were uncomfortable, rooms have a draft from the fireplace. Will not be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

tracy

Liked: Cleanliness, property conditions & facilities
It was perfect for our stay
Stayed 2 nights in Jan 2025

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Peggy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool closed found out at last minute.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Very old furniture. Murphy bed would not stay up when we tried to stow it. Gouges/holes in the wall above the patio doors. Just really needs a facelift in my opinion. Water park was closed the weekend that we were there. But we were notified about that previous to our stay. We were told to park in underground parking as your parking stall number matches your room number. My 1 ton did not fit in the underground parking and it was unclear where to park outside as there was very limited parking around the 400 block that they put us in…
Stayed 1 night in Jan 2025

8/10 Good

sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great outdoor hot tub and cozy rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Tyler

Disliked: Cleanliness
Awesome very cosy place to stay, had some large collections of dusts but besides that pretty decent place
Stayed 2 nights in Jan 2025

4/10 Poor

Justine

Very old. Dirty. Heater wasn’t working correctly
Stayed 3 nights in Jan 2025

8/10 Good

OKSANA

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2025

8/10 Good

Vilma

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
e arrived earlier than our check-in time, but luckily, the staff was very accommodating. The woman who assisted us i think she was the supervisor she was approachable and handed us over to the receptionist, Natali, who was also kind and welcoming. The building itself is a bit old, and the basement parking is quite small. If you’re planning to visit during the summer peak season and have a large vehicle like a pickup truck, parking in their basement might be a challenge. Our room was a Loft 1 for 4 adults and 2 kids. Despite the building being old, we had a very comfortable stay. The kitchen was a big plus—it was fully equipped with utensils and cookware, making it super convenient. What stood out the most was how much my husband and child enjoyed the amenities such as the waterslide. This is the only hotel we’ve seen in Banff with such a large pool slide—much bigger than others we’ve seen in canmore’s and banff’s. They also have a kids’ play zone, which our little ones absolutely loved. Their service was also impressive. It’s available 24/7—when we called the lobby late at night regarding an issue, they quickly sent maintenance to our room, which amazed us. Overall, it was a wonderful stay, and I’d highly recommend it, especially for families with kids!
Stayed 1 night in Dec 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, amenities, property conditions & facilities
We liked the firewood and pool and play area here !!
Stayed 1 night in Jan 2025

10/10 Excellent

Cyrus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Jason

Stayed 1 night in Jan 2025

8/10 Good

Brennin

Travelled with family
Liked: Cleanliness, room comfort

Wanted more water sliding

Fireplace was nice, beautiful views, 1.5 bathrooms. Unfortunately we came there for the water slides, and they were out of commission our only full day there. Kids got 2 hours of playtime on check in day
Stayed 2 nights in Jan 2025

6/10 Okay

Kirk, Calgary

Disliked: Cleanliness, property conditions & facilities
Our room at Douglas Fir needs a full makeover, update. I cant even name all of the things we saw that were either dirty or broken. Even 2 of our keys didnt work. The curtains were water stained. We had 6 people and there were only 4 plates and 5 forks. The Murphy bed has ruined my back for the time being. The phone didnt work, I must say when I asked for a blanket, some more pillows and help with plugged toilets that we only waited at most 3 minutes...that is incredible!!! The burner on the stove didnt work but I fixed that, and finally parts of the bathroom were filthy. But.....the playpark was so fun for my grandsons and the waterslide was great (that was why we booked Douglas Fir) but it was closed on Saturday. (Jan 4th 2025th) It was open today but my grandson fell and broke his ankle today, I am not sure of the details but someone must have been there from the hotel to talk to my son and daughter-in-law. You have a wonderful place and location, please fix up the area I was in, room, 407 and be proud of your facility. Lori Christensen
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pools could be a touch warmer. Rooms are perfect vibe for banff.
Stayed 1 night in Jan 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Rajat

Travelled with partner
Liked: Cleanliness, amenities
Needs Reno but still a very special place to stay if you want to stay close to wilderness
Stayed 1 night in Jan 2025

8/10 Good

Chup

Liked: Cleanliness
The property is little bit old but is nice and clean.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Sandy

Travelled with family
Liked: Cleanliness
We like the Pool/slides and outdoor hot tub. Close to wilderness, walks in the woods and great views. It’s quiet and a great alternative to the hustle and bustle downtown.
Stayed 3 nights in Dec 2024

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Could use some upgrade but overall pretty awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Tali

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024