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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
A hot spring area with a circular pool, surrounded by a fence and trees.
42-inch flat-screen TV with cable channels, TV, fireplace
Outdoor spa tub
A hotel room with a bed, a desk with a lamp, a sofa, a fireplace, a kitchen area, and a television.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬
  • Place, Banff Centre for Arts and Creativity
    ‪8 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa Bed, Kitchen

A hotel room with a bed, a desk, a lamp, a sofa, a fireplace, a kitchen area, and a television.

Studio, 1 Queen Bed with Sofa Bed, Kitchen

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

A hotel room with a stone fireplace, a bed, a sofa, a desk, and a television.

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Mountain Cabin | Living room
Tunnel Mountain Resort
Tunnel Mountain District
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,126 reviews
The price is €443
includes taxes & fees
26 Jul - 27 Jul
Tunnel Mountain Resort

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Douglas Fir Resort and Chalets's great location. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free ski shuttle. Built in 1946, this comfortable condo building has 130 condos on 4 floors. Free WiFi and a deep soaking tub are available in each condo.
  • Each condo offers a kitchen, a fireplace, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Splash around at the free water park with a waterslide
  • Amenities include an elevator and a vending machine
  • Onsite recreation includes a 24-hour gym and 2 hot tubs
  • Guests have great things to say about the family-friendly amenities and the location
  • Just a 3-minute drive from Tunnel Mountain and a few minutes from Banff Centre for Arts and Creativity
  • Free ski shuttle service
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1590 out of 4208 reviews
Rating 8 - Good. 1555 out of 4208 reviews
Rating 6 - Okay. 647 out of 4208 reviews
Rating 4 - Poor. 290 out of 4208 reviews
Rating 2 - Terrible. 126 out of 4208 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

liza

Liked: Cleanliness
Good place to stay with family
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, check-in, communication, listing accuracy
Was a great stay , staff were great .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colette

Liked: Cleanliness, check-in, communication, listing accuracy
Very good place and clean bus passes to town
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ellise

Liked: Cleanliness, check-in, communication, listing accuracy
My kids loved staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, check-in, communication, listing accuracy
My son loved the waterpark and play place. This is the best place to stay at in Banff if you have kids!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, check-in, communication, listing accuracy
Great spot for families with the pool and waterslides and nice rustic cabins with a fireplace that are great for a family of 5
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ayee

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was good.even has a fireplace with wood you can burn.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Reade

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, check-in, communication, listing accuracy
We have been staying there for years and really enjoy the place, is it perfect, no, but with the pool, hot tubs and waterslide it’s a great place to relax after a day on the slopes.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

James

Liked: Cleanliness, communication, listing accuracy
Nice hot tubs and water slides.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, check-in, communication, listing accuracy
My kids love the pool with slides. The outdoor hot tub is nice too.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Dustin

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was great and the room was great for the price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, check-in, communication, listing accuracy
Waterpark is awesome
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheryl

Great space for family trip
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, check-in, communication, listing accuracy
Very helpfull staff. Family freindly. Would stay again
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Fallon

Liked: Cleanliness, check-in, communication, listing accuracy
Great for Kids!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent stay, large group with teenagers. The staff were most accommodating friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Donna Lyn De Guzman

Liked: Cleanliness, check-in, communication, listing accuracy
clean room :) friendly staffs
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Naveena

Liked: Cleanliness, check-in, communication, listing accuracy
Very beautiful location.. Downtown Banff was accessible and now falls is like 5 to 10 mins by car from the hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ching Nan

Liked: Cleanliness, check-in, communication, listing accuracy
went there for a skiing trip. very friendly staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gerfel

Liked: Cleanliness, check-in, communication, listing accuracy
Pool, kitchen and rooms are clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great place to get away with the family for a weekend. It's great for the kiddos with the pools and outdoor hot tub. Location is only a 5 minute drive to the city so very good location. I quite enjoyed the wood burning fireplace in the rooms with lots of firewood available. Overall, I would definitely come back here again!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Talis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic hotel with great amenities for the whole family
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, check-in, listing accuracy
Everything was great
Stayed 2 nights in Mar 2026
Verified

8/10 Good

liza

Liked: Cleanliness
Comfortable room
Stayed 3 nights in Mar 2026