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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
42-inch flat-screen TV with cable channels, TV, fireplace
Outdoor spa tub
Loft | In-room dining
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Douglas Fir Resort and Chalets's great location. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free ski shuttle. Built in 1946, this comfortable condo building has 130 condos on 4 floors. Free WiFi and a deep soaking tub are available in each condo.
  • Each condo offers a kitchen, a fireplace, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Splash around at the free water park with a waterslide
  • Amenities include an elevator and a vending machine
  • Onsite recreation includes a 24-hour gym and 2 hot tubs
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • Just a 3-minute drive from Tunnel Mountain and a few minutes from Banff Centre for Arts and Creativity
  • Free ski shuttle service
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1472 out of 3949 reviews
Rating 8 - Good. 1472 out of 3949 reviews
Rating 6 - Okay. 613 out of 3949 reviews
Rating 4 - Poor. 272 out of 3949 reviews
Rating 2 - Terrible. 120 out of 3949 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable place, lots of amenities, nice staff, close to everything we needed.
Stayed 5 nights in Sep 2025

10/10 Excellent

Luigi

Travelled with partner
Liked: Cleanliness
Though the property is nice, the rooms are outdated. They need to put some money into upgrading the property
Stayed 1 night in Oct 2025

10/10 Excellent

Sebastian

Liked: Cleanliness
Mountain views!!
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, room comfort
We had a comfortable stay for two night. Staff were very friendly. Great that you get a free bus pass included with your stay. Bus stop is directly outside your hotel, so quick and easy to get to centre of town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, room comfort
We really enjoyed our stay. Its an older resort but it seems kept up. My children loved the pool and the play area. My husband and I enjoyed the spaciousness of the suite with a loft bedroom for the kids. We look forward to staying again.
Stayed 1 night in Oct 2025

8/10 Good

Xlexandra

Travelled with family and small children
Liked: Cleanliness, amenities
Did not replenish coffee or soaps daily. But beds were made. Could use a refresh as is dated, but works great for our family.
Stayed 3 nights in Oct 2025

8/10 Good

Naveed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Melindy

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The view from the room was great. I could see the Rockies and it was quiet and peaceful. The room was very clean with lots of amenities. I loved the fireplace with wood you could burn. The staff were very helpful.
Stayed 1 night in Oct 2025

8/10 Good

Rita

Liked: Cleanliness
The Mountain view was stunning Parking accessible The room was nice and comfy
Stayed 1 night in Oct 2025

8/10 Good

Cheryl Ann

Liked: Cleanliness, property conditions & facilities
The only dislike we found was the bed & pull out couch were very uncomfortable - the bed was too small.
Stayed 3 nights in Oct 2025

6/10 Okay

Jodi

Stayed 2 nights in Oct 2025

6/10 Okay

Devon

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beautiful area, there is lots of room choices. However, adult pool was closed down, saunas closed down, hottubs out of order. No resturant. They didnt change our sheets, only made the bed. Didnt replenish the coffee or toileties incl the toilet paper, we had to ask for it
Stayed 6 nights in Oct 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with nice hot tub, waterslide, and shuttle into town. room needs a refurb soon as it’s starting to feel a little dated for the high price you pay but still a great stay in a clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
I have stayed at that hotel many times since the 70’s. It retains it qualities of charm quiet and comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

john

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Great mountain views but the place I aged and needs a complete facelift
Stayed 4 nights in Oct 2025

6/10 Okay

Ish

Travelled with family
Liked: Amenities
Nice views and easy commute into Banff. The resort had a very dated and musty vibe and the room, although spacious, was not very clean - had a musty smell. Overall still good value for the money compared with other options.
Stayed 3 nights in Aug 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities
We couldnt see the mountains from our room, but we had a forest view. We loved the layout of our loft room. We were very disappointed that the outdoor hot tub was closed as the pool area was extremely loud and none of the rules for slides or pools were being followed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view was stunning. Parking is so accessible and the hotel amenities are great for our family gateway.
Stayed 2 nights in Oct 2025

6/10 Okay

Ricky

Liked: Cleanliness

Cozy room with a fireplace

The room was clean and the fireplace was amazing. There was an issue with the shower as the tub backed up when showering so you were literally standing in a pool of water. One other disappointment was when I called the front desk to request a later checkout at noon on the morning of, the lady said no because someone else was checking in the room. This was literally a stay in the middle of the week and there were lots of rooms available.
Stayed 1 night in Oct 2025

8/10 Good

Carla

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Alicia

Travelled with family
This hotel is in need of an update, although clean, wallpaper was peeling off the wall, lamp shades were broken and drapes were very worn. Might be worth the extra 50 dollars a night to book somewhere else.
Stayed 2 nights in Oct 2025

6/10 Okay

Reece

Liked: Room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

randy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Ken

Disliked: Cleanliness, property conditions & facilities
Poor descent of room
Stayed 1 night in Oct 2025