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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Outdoor spa tub
Loft | In-room dining
42-inch flat-screen TV with cable channels, TV, fireplace
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Douglas Fir Resort and Chalets's great location. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free ski shuttle. Built in 1946, this comfortable condo building has 130 condos on 4 floors. Free WiFi and a deep soaking tub are available in each condo.
  • Each condo offers a kitchen, a fireplace, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Splash around at the free water park with a waterslide
  • Amenities include an elevator and a vending machine
  • Onsite recreation includes a 24-hour gym and 2 hot tubs
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 3-minute drive from Tunnel Mountain and a few minutes from Banff Centre for Arts and Creativity
  • Free ski shuttle service
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1496 out of 3998 reviews
Rating 8 - Good. 1487 out of 3998 reviews
Rating 6 - Okay. 618 out of 3998 reviews
Rating 4 - Poor. 275 out of 3998 reviews
Rating 2 - Terrible. 122 out of 3998 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Letitia

Liked: Cleanliness, amenities
Room with full kitchen. Pool area was great for kids and adults alike. 8 minutes from downtown Banff
Stayed 2 nights in Dec 2025

10/10 Excellent

Allan

Stayed 2 nights in Nov 2025

6/10 Okay

Meaghen

Liked: Property conditions & facilities
Disliked: Cleanliness
The room was cute and cozy with all the amenities that I expected, however, was not terribly clean with the exception of the bathroom. It did not appear vacuumed recently. The kitchen floor looked like a mop had literally been slept on it and not actually cleaned and we thought the couch was a hide a bed, so pulled the cushions off and it was absolutely revolting under the cushions to the point that I would have rather slept on the floor so thank goodness, we discovered the Murphy bed behind the couch and the placement of the furniture in front of said Murphy bed was a bit awkward The two large burners on the stove did not work, and the top of the stove had shifted and you could see that nothing underneath the elements had ever been cleaned, and it was really disgusting under there to the point that I wasn’t sure I even wanted to cook on the stove. The instructions to get to the pool were somewhat decent, but they needed to tell us at check-in that you needed to sign in near the pool tables to get directions to the change room and that part was very confusing. The change rooms were filthy. The floors looked like they had never been washed and the lockers were in L repair and dirty inside.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Stayed 1 night in Nov 2025

2/10 Terrible

Drew

Stayed 3 nights in Nov 2025

6/10 Okay

Arthel Joy

Stayed 1 night in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Rustic and just the way we remember it. Been years but a great weekend for the family.
Stayed 2 nights in Nov 2025

8/10 Good

Alana

Stayed 2 nights in Nov 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, room comfort
We had a lovely family weekend trip at the Douglas Fir
Stayed 2 nights in Nov 2025

10/10 Excellent

cheryl

Travelled with family and small children
Liked: Cleanliness, amenities
Love this hotel , great value for families. Could def do with room updating, but other than that price is good and so is location
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Travelled with family
It’s an old place that needs some renovations to the rooms. I think the appliances and furniture hasn’t been changed since we were kids coming to this place! But it’s great if you want a family friendly place in the mountains. No bells and whistles. Dust in the corners and laughs had by all.
Stayed 2 nights in Nov 2025

6/10 Okay

Kim

Travelled with family
Disliked: Cleanliness
We stayed at this property t
Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, perfect for family. Love the full kitchen makes eating in your room easy. The pool here is amazing and the staff at the pool is so nice. Working fire place. Excellent hotel will be coming back.
Stayed 1 night in Nov 2025

10/10 Excellent

Clayton

Stayed 1 night in Nov 2025

8/10 Good

IRene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave

Stayed 2 nights in Nov 2025

6/10 Okay

GRAZIELLA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous. We complained about the room at reception because it smelled like cigarette smoking. Someone before smoked in it and even if they clean and spray everything it is still very hard to get the smell out. They offered to change us but we had already unpacked and brought everything in so we decided to stay as it was only for one night. But the smell was strong. Otherwise, it was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Travelled with family
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

8/10 Good

Donald

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

arashdeep

Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
A well kept older resort that I’ve been visiting since I was a kid…. Lots of charm and really appreciate the wood burning fireplaces ..
Stayed 3 nights in Nov 2025

6/10 Okay

Jessica

The beds were clean as well as the bathroom. I booked at the resort knowing it was an older resort and would show but it was run down. Only 1 outlet would hold our charger, when we would try use other outlets the
Stayed 2 nights in Nov 2025

10/10 Excellent

Lyndsay

Stayed 3 nights in Nov 2025

4/10 Poor

Stephanie

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The amenities are great. I love the pool with the waterslides. The room we stayed in was not clean. There was so many spiderwebs and we had over 20 spiders in our bedroom. They just kept coming. The bathroom had so much mold and was not clean. The buildings themselves are old but if they were clean, it would be fine.
Stayed 1 night in Nov 2025