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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Set against a mountain backdrop, this building features a symmetrical design with a central entrance and windows on either side.
Cozy kitchen and dining area with a stone fireplace, round dining table, and comfortable seating.
Compact kitchen with a stove, microwave, and refrigerator, plus a seating area with a chair and table.
Experience the warm ambiance of our lobby, featuring a reception desk, comfortable seating areas, and beautiful artwork.
Relax in a comfortable seating area with a sofa and armchairs, a flat-screen TV, and a kitchenette.

Popular amenities

  • Hot tub
  • Fireplace
  • Kitchen
  • Gym
  • Barbecue grill
  • Outdoor space

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(7 reviews)
  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft

Loft | Living room

Loft

7.0 out of 10
Good
(9 reviews)
  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Relax in the reception area with leather sofas and a cozy seating space.

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2370)
The price is €343
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Banff Rocky Mountain Resort

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Douglas Fir Resort and Chalets's great location. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free ski shuttle. Built in 1946, this comfortable condo building has 130 condos on 4 floors. Free WiFi and a deep soaking tub are available in each condo.
  • Each condo offers a kitchen, a fireplace, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Splash around at the free water park with a waterslide
  • Amenities include an elevator and a vending machine
  • Onsite recreation includes a 24-hour gym and 2 hot tubs
  • Guests have great things to say about the clean accommodations and the family-friendly amenities
  • Just a 3-minute drive from Tunnel Mountain and a few minutes from Banff Centre for Arts and Creativity
  • Free ski shuttle service
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1341 out of 3611 reviews
Rating 8 - Good. 1363 out of 3611 reviews
Rating 6 - Okay. 546 out of 3611 reviews
Rating 4 - Poor. 250 out of 3611 reviews
Rating 2 - Terrible. 111 out of 3611 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Good times in pool/hot tub area with the family
Stayed 1 night in Apr 2025

8/10 Good

ADRIAN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Tiliea

Travelled with family, Travelled with family and small children
Liked: Amenities
The room was spacious and had everything we needed. Loved having full size appliances. The room could have been a little cleaner in areas but overall it was good. The amenities were awesome! My kids loved the water slides and play zone. The free bus passes for Banffs public transit was awesome and the bus stop was close by. Overall a wonderful stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johann

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

ANISH KUMAR

Travelled with family and small children
Disliked: Cleanliness
Washroom fan not working. Toddler pool was gross. slide was good but that pool was dirty too.
Stayed 1 night in Apr 2025

8/10 Good

agnes

Travelled with family
Liked: Cleanliness
The property is dated but perfect for travelling with a family. Play zone and waterpark are great for the kids. The transportation to town is easy and very convenient.
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ATM SHAIFULLAH

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dhruvi

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Christina

Disliked: Property conditions & facilities
Check in staff was less than welcoming and offered zero info about facilities or orientation. Very serious and I would say grumpy with enquiries. Main lodge is old and confusing and I spent 3 days trying to sort many doors and exits out. We finally just started using parking garage to walk out. Monday closure of pool and hot tub was not communicated at check in or anywhere else so unable to use on check out am. If safety is a concern no locks on patio doors or extra bolt of room doors. Free firewood was a positive but no matches or way to lite fireplace. Unclear rules or info about cleaning dishes etc end of stay. Very early and persistent knocking for room cleaning- 0800 really killed the mountain vibe and no chairs or table on patio. Full kitchen was nice with clean appliances. Limited parking
Stayed 2 nights in Apr 2025

8/10 Good

Naveen Kumar

Stayed 4 nights in Apr 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun waterlide for the kids
Stayed 4 nights in Apr 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here 10 years ago and it was decent value then but it would appear nobody has deep cleaned the rooms since then. Our hide a bed sheets had not been changed (found a sock!), the room stunk like rotten burnt food, the fridge had several spills in it that hadn’t been cleaned, and the fridge didn’t work (so we had to throw away food). Cleaning staff tried to improve the smell in our room by leaving the balcony doors wide open all day (which could have led to anyone entering our room but thankfully that didn’t happen). The only redeeming quality were the kind and friendly front desk staff and the maintenance man. I’m sure there are better value hotels in Banff. I’m not usually this critical but it was awful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Florante Manuel V.

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, amenities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Maricel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We are a family of four and we stayed at a loft room and we love how spacious the room is. the kitchen is equipped with complete utensils and the view from the balcony is perfect. I have a six year old daughter and having a playzone is an added bonus for us.
Stayed 2 nights in Apr 2025

6/10 Okay

Inge

Disliked: Cleanliness, property conditions & facilities
The property and items needs updating
Stayed 3 nights in Apr 2025

10/10 Excellent

thi hong hanh, calgary

Liked: Cleanliness, property conditions & facilities
Very good place for a family have kids. A lot of fun to do.
Stayed 2 nights in Apr 2025

10/10 Excellent

MIN

Stayed 1 night in Apr 2025

10/10 Excellent

Regan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, room comfort

The loft rooms are amazing

We booked a loft room and it was excellent. We loved the space in the living area and the open fire. They even had an area where you could chop and collect more firewood for free. We saw lots of deer from our balcony which was really special. The kitchen was well equipped with a huge fridge freezer and everything you could need. The best were comfortable and it was quiet, warm and cosy. The pool was shut but there was still slides and the outdoor hot tub open. The hot tub didn't seemed to be manned and there was a snowball fight between a group of kids in the hot tub and some kids on the balcony nearby so it wasn't quite as relaxed as I'd imagined but it was a lovely area for the peaceful 5 minutes I spent in there before all the kids arrived. The area is beautiful and with free bus passes into Banff we didn't even have to use the car. We got there a couple of hours early to check in and our room was ready, so we were allowed our room earlier which was really lovely and meant we could unload the car and get out and enjoy ourselves sooner so we were very thankful for that. I would definitely want to stay here again if I was ever in Banff and would highly recommend it to anyone. The upgrade to the loft room was truly amazing and the views were beautiful.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, amenities
Our grandkids loved the waterslide and play place but itcwas somewhat dted and the matresses were somewhat uncomfortable. Their was a strong pot smell in the hallway as well
Stayed 1 night in Apr 2025

10/10 Excellent

sheila

Travelled with family
Liked: Amenities
Very fun time!
Stayed 1 night in Apr 2025

10/10 Excellent

Pascale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The clerk at the reception was soooo nice and friendly. We loved everything
Stayed 2 nights in Apr 2025