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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Loft | In-room dining
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Parking included

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Douglas Fir Resort and Chalets's great location. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free ski shuttle. Built in 1946, this comfortable condo building has 130 condos on 4 floors. Free WiFi and a deep soaking tub are available in each condo.
  • Each condo offers a kitchen, a fireplace, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Splash around at the free water park with a waterslide
  • Amenities include an elevator and a vending machine
  • Onsite recreation includes a 24-hour gym and 2 hot tubs
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Tunnel Mountain and a few minutes from Banff Centre for Arts and Creativity
  • Free ski shuttle service
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Reviews

Douglas Fir Resort and Chalets Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1388 out of 3740 reviews
Rating 8 - Good. 1398 out of 3740 reviews
Rating 6 - Okay. 574 out of 3740 reviews
Rating 4 - Poor. 262 out of 3740 reviews
Rating 2 - Terrible. 118 out of 3740 reviews

Reviews

6/10 Okay

Dylan

Travelled with family
Liked: Cleanliness
The rooms are pretty outdated however the place
Stayed 1 night in May 2025

6/10 Okay

Pierre

Stayed 2 nights in Jun 2025

4/10 Poor

Jim, Maple Grove

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property offers bus passes as a perk which is great. Problems with key cards multiple times. Several issues with need of repair. While the maintenance staff resolved many items after being resolved these are common issues than should not have to be reported that affect the stay. Parking underground is very very tight. Don't bring a large vehicle.
Stayed 5 nights in Jun 2025

8/10 Good

Steven

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
It was a great stay, could use a renovation, there were some scuffs on the doors and walls, and the bathtub would slowly drain during a shower, and one of the televisions in the room was not working.
Stayed 1 night in Jun 2025

8/10 Good

Venkata Naga Sai

Travelled with family
Liked: Amenities, property conditions & facilities
This hotel is equipped with kids playzone and Swimming pool with slides and also hotel provides a free ROAM bus pass for the entire stay. If you need to catch Brewster express we can board here to calgary. The interiors has to be improved as they feel bit old and weak
Stayed 2 nights in Jun 2025

2/10 Terrible

Anita

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dark, and filthy with everything needing replacing. Our unit in particular had a sink hole in a mattress, torn curtains, ripped lampshade, hairs on the sheets, dingy, battered old furniture you didn't want to sit on and years of soot stains around the fireplace. The only good thing was the free bus pass they give out. We do not recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good accommodation for big family, room conditions were old but excellent cleanliness.
Stayed 1 night in May 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Needs tlc lots of things broken or not working must important thing i think is a good night sleep and the bed was very worn out so my wife and I do not sleep well.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, room comfort
The property is in a great location and the bus passes was a bonus. They are currently doing work to upgrade the property. The only thing I would say was a negative is the pullout couch was horrible. I would use them again!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Free transit pass. Nice!
Stayed 1 night in Jun 2025

8/10 Good

Aditya S

Liked: Cleanliness, room comfort
Retro feels , very cottage like But had all the amenities. We stayed only for a night so we dint use everything. But they had provided utensils , the oven was ready for use , very clean and there was even dishwasher and soap. Really good if you don't mind slightly period interiors
Stayed 1 night in May 2025

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a great! Only complaint is the sauna and steam room are not working and it doesn’t sound like they will be fixed ever so maybe take them off your website was looking forward to a sauna
Stayed 2 nights in May 2025

8/10 Good

Anne

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I liked the bus stop being right across the street and the free bus passes. I wish I would have brought a bathing suit because the water slide looked very fun. I would recommend getting a room as far as possible away from the office because people were pretty constantly walking past our window and porch, which kept it from feeling very private. The cleaning people were very nice, but not exactly through. The appliances were on their last leg. It would be very nice to have had a laundry mat on site. Hauling dirty clothes all the way into downtown Banff on the bus was time consuming.
Stayed 9 nights in May 2025

8/10 Good

Graham

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quite and had a small kitchen.
Stayed 3 nights in Jun 2025

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness
Our room was clean, but entire hotel is very tired. However, I saw that the hotel was going to start renovations the next week, so they will be updating. Staff was very friendly and helpful. An added bonus, they gave us 3 day transit pass to take the bus to downtown where parking is very limited and expensive. The bus stop was just across the street so it was very convenient.
Stayed 3 nights in May 2025

4/10 Poor

Mei Lan

Travelled with family
Disliked: Cleanliness, room comfort
The room is functional but everything is broken. Almost all of the combiners / TV stand / vanity had broken doors / drawers / loose hinges. Very old and it just felt dirty overall
Stayed 1 night in Jun 2025

6/10 Okay

Camille

Stayed 3 nights in May 2025

8/10 Good

Brittany

Travelled with group
Liked: Cleanliness, property conditions & facilities
Building is a bit dated, but overall it was a good place to stay. The pool with water slides and hot tub was the highlight, however it was too bad they weren’t open longer than 9PM.
Stayed 1 night in May 2025

6/10 Okay

Aarti

Travelled with family
Liked: Cleanliness, room comfort
It has all the amenities but needs good amount of maintenance .
Stayed 2 nights in May 2025

10/10 Excellent

phillip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service by the maintenance staff to fix the tv issues and replace the coffee maker.
Stayed 1 night in Jun 2025

8/10 Good

nellie

Stayed 2 nights in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, amenities
It was a dated property but well maintained for the most part. The waterslides and hot tubs were excellent and the kids really enjoyed it! would stay again for sure!
Stayed 2 nights in May 2025

8/10 Good

Irvin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the loft
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was much more than we expected. It was very large and included a fully functional kitchenette. The hotel location was a short way outside Banff, but this was easily walkable or a free bus service was available. There was nothing to dislike.
Stayed 2 nights in May 2025

10/10 Excellent

Lucky Melody

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It's a wow
Stayed 2 nights in May 2025