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Hotel Canoe and Suites

4.0 star property

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Photo gallery for Hotel Canoe and Suites

Rooftop pool
Lobby sitting area
Exterior
Lobby sitting area
Rooftop pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
600 Banff Avenue, 2000, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪6 min walk‬
  • Place, Banff National Park Information Centre
    ‪16 min walk‬

Room options

View all photos for Superior Room With Mountain View

Premium bedding, free WiFi, bed sheets

Superior Room With Mountain View

  • Sleeps 4

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(118 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(46 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Condo

Condo | Private kitchen

Condo

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Studio

Studio

Studio

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

Premium bedding, free WiFi, bed sheets

Mountain View King Suite

  • Sleeps 2

View all photos for Superior Suite, 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Superior Suite, 2 Queen Beds

  • Sleeps 4

View all photos for Superior Suite, King

Premium bedding, free WiFi, bed sheets

Superior Suite, King

  • Sleeps 2

View all photos for Superior Room With 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Superior Room With 2 Queen Beds

  • Sleeps 4

Superior Accessible Room, 2 Queen Beds

  • Sleeps 4

Studio

  • Sleeps 4

Three Bedroom Condo

  • Sleeps 6

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About this property

Hotel Canoe and Suites

Hotel in Banff with 2 hot tubs and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe and a 24-hour front desk.
Hotel Canoe and Suites offers 192 air-conditioned accommodations with bathrobes and hair dryers. Beds feature premium bedding. This Banff hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a sauna.
Hotel Canoe and Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • Onsite recreation includes a sauna and 2 hot tubs
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 3-minute drive from Banff Lake Louise Tourism Bureau and 8 minutes from Fairmont Banff Springs Bowling Centre
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Canoe and Suites offers its guests 2 hot tubs and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Free self parking is available.

This 4-star Banff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Sudden Sally - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sudden Sally

Things to do

  • 2 hot tubs
  • Sauna

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Lift (107 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff
Hotel Canoe Suites
Hotel Canoe and Suites Hotel
Hotel Canoe and Suites Banff
Hotel Canoe and Suites Hotel Banff

Hotel Canoe and Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1728 out of 2089 reviews
Rating 8 - Good. 260 out of 2089 reviews
Rating 6 - Okay. 70 out of 2089 reviews
Rating 4 - Poor. 21 out of 2089 reviews
Rating 2 - Terrible. 10 out of 2089 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

FREDERICK

Stayed 5 nights in Oct 2025

10/10 Excellent

Marifi

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Nidhi, Springfield Lakes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean spacious rooms with mountain views and helpful staff. The fireplace made the room cozy and room darkening blinds ensured good night's sleep. The toiletries and the tea selection from local brands was another plus.
Stayed 5 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and hot tub was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Anton

Liked: Cleanliness, property conditions & facilities
Clean.. good customer service
Stayed 8 nights in Oct 2025

8/10 Good

Chloe

Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here. Clean and new! And great attentive staff. There are so many lovely touches from the Rocky Mountain body care, drip coffee and assortment of creamers (including oat milk!) and lovely mugs in the room… to the outdoor hot pools which we enjoyed in the light rain! The only thing I’d note is that with the heater blowing, the air in our room was quite dry. (And I’m used to a dry Calgary climate). Not sure if there is a way to control or add some humidity. That would help! Otherwise, fabulous stay! Will definitely return. Thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Rita, Winnipeg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff incredibly friendly and helpful. Room has excellent lighting. Stunning views from the balcony.
Stayed 3 nights in Oct 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities
Beautiful view from the hot tubs. Great pour over coffee. Restaurant with tasty food.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place we had a great mountain view room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall, great view and good facilities. Could work more on their bedding and could’ve provided iron and closet in the room. Could also work on adding an actual exhaust fan in the washroom. Could also provide slippers as the hotel offers an amazing experience at the hot tub.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catrona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice hotel. End of the "main strip" in Banff. Offered free bus vouchers during our stay which we absolutely utilized instead of looking for parking when going to the main strip. Was our anniversary while we were there and the hotel was helpful in arranging sparkling wine and a sweet treat for me in our room to surprise the Hubs. Hot tub is lovely. Salt water vs mega chemicals.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brianna, Calgary

Stayed 2 nights in Oct 2025

10/10 Excellent

Alexis allaine

Liked: Cleanliness, amenities, property conditions & facilities
The room that is being given was accurate as advertised
Stayed 6 nights in Oct 2025

10/10 Excellent

Mark

Stayed 4 nights in Oct 2025

10/10 Excellent

Taryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot pool was amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

Cari

Liked: Cleanliness, property conditions & facilities
Very nice rooms. Extremely clean and very well decorated.
Stayed 4 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Alda

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

kara

Disliked: Staff & service, property conditions & facilities
I was there for a conference and was put at floor 9 and a room that was smaller than the first room I was in and had to pay 70$ more. It was very inconvenient. Everyone couldn't find my name or room anytime I called because I had had two separate bookings. It was terrible service in that regard, terrible care for customers and a horrible room with many other rooms available (on a Monday). Would love for someone to rectify this because the supervisor did not care.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic! Right on the edge of town, but completely walkable and they offer you a free roam bus pass to use. The onsite restaurant and cafe was beyond fabulous. Rooms are spacious, clean and well designed! We used the hot pools daily as well as the outdoor firepit. Views of the mountain range are spectacular.
Stayed 2 nights in Oct 2025

10/10 Excellent

FAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very nice and helpful! The hotel property is beautiful, modern, clean, and cozy. Ample parking was available, we never had any issues. One of the main reasons we selected this hotel was because of the rooftop heated pool and hot tub - it was worth it! The views were gorgeous and it was so relaxing. Also loved that they had board games - you just need to ask for them at the front desk. The bus access was right outside across the street, and the hotel provides bus tickets for your stay. The rooms also had a great view, and were very clean. The only negative thing I can think of is that I wish the bed sheets were softer. They felt kind of rough and not very cozy. The thermostat in the room was easily adjustable and worked quickly to heat up or cool down the room. My only other wish is that the TVs had access to streaming services. It appeared that you can only see live local TV. Besides those minor things, I would 100% stay here again! The hotel restaurant was also very good! We had breakfast there once during our stay and all 6 of us enjoyed the meal very much. The coffee bar was also very convenient and we all made a habit of getting lattes as we were leaving/entering the property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tara, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean with a beautiful mountain view. The staff were kind, friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sindi

Travelled with group
Liked: Cleanliness, amenities
Gorgeous view directly overlooking the mountains, truly a breathtaking experience. Very well situated at the start of Banff street as well. Staff was incredibly kind and accommodating as well. Had an excellent time, just a beautiful experience all around. Would definitely recommend!
Stayed 1 night in Oct 2025