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Mount Royal Hotel

3.0 star property

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Exterior
Outdoor spa tub
Executive lounge
Lunch, dinner, brunch served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff National Park Information Centre
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

View all photos for Centennial Room (1 King)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

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About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Mount Royal Hotel include ski storage and a rooftop terrace. Housekeeping is available on request.
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Mount Royal Hotel's great location. During your stay, you're just a quick walk from Canada House Gallery. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Brazen
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 hot tubs
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Banff Lake Louise Tourism Bureau and 4 minutes by foot from Banff National Park Information Centre
  • Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mount Royal Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 857 out of 1342 reviews
Rating 8 - Good. 318 out of 1342 reviews
Rating 6 - Okay. 108 out of 1342 reviews
Rating 4 - Poor. 36 out of 1342 reviews
Rating 2 - Terrible. 23 out of 1342 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was good in all aspects
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness
Nice hotel, great lobby and perfect area in Banff. 2 hot tubs, both very small, max capacity 4 and 1 was closed for repair. (Looked long term). Ski lockers were useful and free. Don’t lose the key, $50 if you do. Friends had the junior sweet, great space. Regular double room was pretty small for more than 2 people. Put the door hanger out if you want your room cleaned, otherwise no service. Overall, we’d stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location for mt shuttle and restaurants. Rooms were updated and clean. Friendly and attentive staff. Rooftop hot tub a nice perk at the end of the day.
Stayed 5 nights in Mar 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great like always
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are thin could hear everything in the early morning
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Karla

Travelled with family
Liked: Staff & service, amenities
It's dated, carpets definitely need remodeling. Served It's purpose.
Stayed 1 night in Mar 2025

2/10 Terrible

Manuel

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Yarema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacob

Stayed 1 night in Feb 2025

8/10 Good

Jujhar

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel and it’s location has easy access to dining, shopping and parking.
Stayed 1 night in Feb 2025

8/10 Good

Chermel Kate

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Luke

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Amenities, property conditions & facilities
If you want a boutique experience, this is it. Not fancy but gracious front desk, cosy lounge and perfectly situated. Walk right out into the bustle of downtown Banff. Enjoy rooftop hot tubbing. Take the later ski bus and have French toast at the hotel restaurant. Mount Royal - it’s great
Stayed 5 nights in Feb 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Feb 2025