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Mount Royal Hotel

Property class: 3

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Outdoor spa tub
Executive lounge
Lobby sitting area
Lunch, dinner, brunch served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(140 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Heritage Two Queen Room

Bathroom

Heritage Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Heritage King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free Wi-Fi

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(62 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room with Two Queen Beds

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room with Two Queen Beds

  • Sleeps 4
  • Free Wi-Fi

Centennial King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(147 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Mount Royal Hotel

After a day on the slopes, return to Mount Royal Hotel to dine at the restaurant, drink at the bar/lounge, and take a dip in a hot tub. Housekeeping is available on request.
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Mount Royal Hotel's great location. During your stay, you're just a quick walk from Canada House Gallery. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Brazen
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Banff Lake Louise Tourism Bureau and 4 minutes by foot from Banff National Park Information Centre
  • Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 30 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen

Things to do

  • Bicycle storage
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 for adults, and CAD 15 to 20 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mount Royal Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 897 out of 1380 reviews
Rating 8 - Good. 306 out of 1380 reviews
Rating 6 - Okay. 109 out of 1380 reviews
Rating 4 - Poor. 41 out of 1380 reviews
Rating 2 - Terrible. 27 out of 1380 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

helen

The staff was good. Room was a bit hard to find. Lots of rights and lefts and a bit of walk to the elevator but its conveniently located and i would stay there again.
Stayed 2 nights in Jan 2026

8/10 Good

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were small, but quite clean, well appointed. The staff were extremely friendly and helpful. One of the hot tubs was down for maintenance which made access a challenge. Definitely a good value.
Stayed 5 nights in Jan 2026

4/10 Poor

Gail

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was ridiculously small, especially considering it had a king-size bed. Basically, the king bed and 2 night stands took up almost the entire width of the room (with maybe an extra 2 feet to spare). It wasn't much better lengthwise. The room had one small window that overlooked the roof with pipes etc. You had a partial mountain view if you sat right in front of the window. The whole room felt very cramped and uncomfortable which was especially distressing because one person wasn't skiing and spent a lot of time in the room. Additionally, the carpets were stained, and nothing felt very clean. The whole hotel had sort of a shabby feel to it. Not impressed! I will say that the hotel is in a good location if you want to be in the center of town.
Stayed 5 nights in Jan 2026

10/10 Excellent

dayson

Stayed 4 nights in Jan 2026

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming, courteous and helpful. The rooms were also nice and we enjoyed roof top hot tub.
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique, Cochranville

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Clean, in the middle of the action, good food, and easy to walk to everything. I would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique, Cochranville

Stayed 4 nights in Jan 2026

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time, the staff were wonderful, the food was amazing & the hot tub was the best place to go after a day walking around town. Will go back again!
Stayed 4 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, beds were super comfortable!
Stayed 4 nights in Jan 2026

10/10 Excellent

nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Excellent location. Great Hotel bar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Dylan

Stayed 2 nights in Jan 2026

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, lovely staff, great facilities for guests. Would highly recommend
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, perfectly located . I guess the room could use more lights.
Stayed 5 nights in Jan 2026

10/10 Excellent

terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is right behind
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristina

Stayed 1 night in Jan 2026

10/10 Excellent

Kari

Nice clean rooms, friendly staff, hot tubs were great
Stayed 2 nights in Jan 2026

8/10 Good

Ines

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, hotel is quiet, only reason why it’s not 5 stars is because there was so conditioner in the shower.
Stayed 4 nights in Jan 2026

10/10 Excellent

Moustafa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location with very friendly staff so clean good choice
Stayed 5 nights in Jan 2026

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Perfect location. Walking distance from everywhere. Nice espresso coffee in the rooms. Roof top hit tubs/lounge super cute. Great views. Brazen is an excellent restaurant in the lobby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy which is nice for downtown banff, and we were immediately upgraded to a room with a view
Stayed 1 night in Jan 2026

8/10 Good

Alfred M

Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Our stay was great! Clean and modern room. The staff was very friendly and helpful. The rooftop hot tub area was small but nice with great views! There's a great restaurant on site and you can't beat the location.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The desk staff were friendly and helpful. The hardest thing was finding parking as we got there early to secure a spot. Our room was quiet and comfortable but getting our suitcases to the room difficult as we had to o navigate stairs. Otherwise recommend staying there.
Stayed 1 night in Jan 2026