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Royal Canadian Lodge

4.0 star property

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Photo gallery for Royal Canadian Lodge

Front of property – evening/night
Serves lunch and dinner
Lobby
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
459 Banff Ave, Banff, AB, T1L 1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

Deluxe Junior Suite

  • Sleeps 3

View all photos for Standard Room One Queen

Standard Room One Queen

Standard Room One Queen

8.4 out of 10
Very good
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room Two Queen

Standard Room Two Queen

Standard Room Two Queen

9.4 out of 10
Exceptional
(30 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Two Queen Fireplace

Premier Two Queen Fireplace

Premier Two Queen Fireplace

9.2 out of 10
Wonderful
(78 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King Fireplace

Premier King Fireplace

Premier King Fireplace

9.2 out of 10
Wonderful
(46 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

9.2 out of 10
Wonderful
(42 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premier King Room With Fireplace

  • Sleeps 2

Standard Room With Two Queen Beds

  • Sleeps 4

Premier Two Queen Fireplace

  • Sleeps 4

View all photos for Standard Queen Room

Free toiletries, hair dryer, bathrobes, towels

Standard Queen Room

  • Sleeps 2

View all photos for Standard Rooms

Premium bedding, in-room safe, desk, blackout curtains

Standard Rooms

  • Sleeps 4

View all photos for Premier Rooms With Fireplace

Premium bedding, in-room safe, desk, blackout curtains

Premier Rooms With Fireplace

  • Sleeps 4

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About this property

Royal Canadian Lodge

Mountain hotel with a health club, near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Royal Canadian Lodge offers 99 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Royal Canadian Lodge. During your stay, you're just a quick walk from Victoria Glacier. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at The Evergreen Restaurant
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 2-minute drive from Central Park and a few minutes from Banff Centre for Arts and Creativity
As a guest of Royal Canadian Lodge, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 2500 square feet (225 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Royal Canadian Lodge. For a fee, parking is available.

This 4-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
The Evergreen Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
The Evergreen Lounge - This lobby lounge serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 20.95 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 24 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Evergreen Lounge
  • The Evergreen Restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 20 2025 to April 22 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 24 to 30 per person
  • Covered self parking fee: CAD 20.95 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Royal Canadian Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1028 reviews
Rating 8 - Good. 254 out of 1028 reviews
Rating 6 - Okay. 90 out of 1028 reviews
Rating 4 - Poor. 28 out of 1028 reviews
Rating 2 - Terrible. 20 out of 1028 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dr. J. Dean

Stayed 1 night in Nov 2025

8/10 Good

Nina

Stayed 2 nights in Nov 2025

6/10 Okay

Jade

Stayed 1 night in Nov 2025

10/10 Excellent

Chad William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful pool, hot tub and steam room
Stayed 1 night in Nov 2025

10/10 Excellent

Adler

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

6/10 Okay

Wendell

Liked: Cleanliness, staff & service, amenities
Room was clean and well maintained but renovations made stay somewhat unpleasant, this was disclosed but only after booking. For as loud as it was it should've been disclosed prior to booking or some type of discount should've been offered.
Stayed 1 night in Nov 2025

10/10 Excellent

Cianna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities! Staff were kind and underground heated parking was a nice addition
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a short walk from the center of Banff. It was clean, quiet, had access to a parking garage. We enjoyed our stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic, comfortable and quiet! The on site pool and hot tub are definitely something to experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dora

Stayed 1 night in Nov 2025

2/10 Terrible

Caroline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were told that construction would happen from 11 until 3, it started at 8:45 am. When i complained they tell you they sent an email about the times being 9 to 4. That email gets sent just as your already in the room. The construction hours should be on their webpage. The noise was so unbearable we left much earlier than expected even though we paid up to 11 am. Then we get told that we owe $20 for parking, another thing we were not told ahead, I've never heard of a hotel charging for parking! . When you ask to speak to the manager, it's every excuse in the book. I would find another hotel to book at, this hotel is sneaky with their emails & their hidden fees.
Stayed 1 night in Oct 2025

8/10 Good

Juli

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room and friendly helpful staff
Stayed 2 nights in Oct 2025

2/10 Terrible

Madison

We had no wifi the entire time of our
Stayed 2 nights in Oct 2025

10/10 Excellent

kamaljit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is fabulous
Stayed 1 night in Oct 2025

10/10 Excellent

Taha

Stayed 4 nights in Oct 2025

10/10 Excellent

Rebecca

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was no hairdryer in Room 212. I didn't mention it because it was late at night. Went to bed after my swim with wet hair. Otherwise a great experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Lucas

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Terrible stay – loud construction and rude staff

I stayed at the Royal Canadian Lodge from October 20–23 and had an awful experience. When we checked in, there was no notice that the hotel was under construction. Nothing was mentioned on Hotels.com when we booked. We were told later that work would start at 9 a.m., but it actually began at 8 a.m. every morning and was so loud it felt like drilling inside the room. I could not watch TV, make calls, or work. When I brought it up, staff said there was nothing they could do. The gym was completely broken, with no working machines and barely any space. It should not be advertised as a gym at all. The worst part was how my business partner’s wife was treated. He had left her name and a key with the front desk, but when she arrived late that night, the staff ignored her while she stood outside in the cold. Making eye contact then opting not to let buzz her into the warmth. Another employee eventually let her in but refused to help when she explained what happened. We had to leave our event early due to the staff refusing to help when we called the lobby to explain as well. Not acceptable. When we told management the next day, they brushed it off and didn’t even ask for details. Between the noise, broken facilities, and rude staff, this hotel completely failed to deliver what was promised. I will never stay here again and strongly recommend others avoid it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Micheline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool and hot top were great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Ben

Stayed 2 nights in Oct 2025

10/10 Excellent

Arturo

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant
Stayed 1 night in Oct 2025

10/10 Excellent

Herbert

Liked: Property conditions & facilities
The Hotel was lovely, parking great underground was nice and staff were great. Would definitely stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Makeeba

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025