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The Dorothy Motel

3.0 star property

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Photo gallery for The Dorothy Motel

Rooftop pool
Courtyard
Courtyard
Courtyard
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Marmont Cres, 250, Banff, AB, T1L 1B3
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪6 min walk‬
  • Place, Banff National Park Information Centre
    ‪16 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Bed Room

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior King Bed Room

  • Sleeps 2

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(144 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Dorothy Motel

Along with express check-out, this smoke-free hotel has a front-desk safe and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
The Dorothy Motel offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of The Dorothy Motel's great location. During your stay, you're just a quick walk from Victoria Glacier. You'll find features like free WiFi in public areas and free self parking, plus outdoor pool access. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor
  • Amenities include a front-desk safe, a terrace, and a vending machine
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Dorothy Motel offers its guests a terrace, a vending machine, and express check-out. WiFi is free in public spaces. Self parking is free. You'll have access to the outdoor pool at a partner property.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle repair station
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Canoe and Suites, #2000 - 600 Banff Ave]
Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel Canoe and Suites, #2000 - 600 Banff Ave
Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bumpers Inn LTD
Bumpers Inn LTD Banff
Bumpers LTD Banff
Bumpers Inn Banff
Bumpers Inn
Bumpers Banff
Bumpers Hotel Banff
Bumpers Motel Banff
Bumpers Inn
The Dorothy Motel Hotel
The Dorothy Motel Banff
The Dorothy Motel Hotel Banff

The Dorothy Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in at the Canoe. (App does not work.) Room is nice yet we can see it showing wear since we stayed there last.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pui Leung

Stayed 3 nights in Dec 2025

10/10 Excellent

ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is absolutely amazing. The rooms are well done, they give you fresh coffee beans and your choice of fresh milk. This is much more than a motel and for the price you pay don't event think.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities
I am so happy to see that the hotel group in Banff have upgraded an old classic motel. The courtyard is beautiful and private, the doggy was welcomed with treats and gift and even if there was a charge, it was still less than the bordering. We saw some wildlife in our forest across the way. The bed and the room …well it was so great! Coffee is the morning and just a short walk to the breakfast place. The motel towards the outskirts of town but it was quiet and refreshing. I would highly recommend staying at the Dorothy!
Stayed 2 nights in Dec 2025

10/10 Excellent

simarjit

Stayed 2 nights in Oct 2025

10/10 Excellent

Avery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, use of the facilities at the canoe is a big bonus!
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
What a fantastic little spot! I’m so glad we discovered this place. Beautifully updated rooms and so clean and comfortable. Being able to access the Otter’s stunning pool facilities was the cherry on top. We will definitely be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Hyerin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, I had a quiet and comfortable stay. The location was great, and overall I was very satisfied.
Stayed 2 nights in Nov 2025

4/10 Poor

Carmel

Disliked: Amenities
Miss-leading online representation.
Stayed 1 night in Nov 2025

8/10 Good

Nikoleta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but cold! The heating was turned off when we arrived so it was 10 degrees inside. We decided to go to the hot tub across the street at the Canoe while we waited for it to heat back up. Overall a pleasant stay and nice that you can use the amenities at the Canoe. Would come back
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Elyse

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, looked newly renovated, and great coffee
Stayed 2 nights in Nov 2025

10/10 Excellent

Laleine

Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was fine, the only issue was when you book the Dorothy you have to check in at a different hotel nearby. I booked on line while we were on the highway and only glanced at the confirmation email which clearly explained the process. One of the reasons I choose this property is that 75 reviewers raved about the staff. Well, I hate to break it to them but there aren’t any. The front desk at the Canoe Hotel where I had to go to check in were excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Nichol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave the breakfast a mid review because we didn’t actually have that included. However, at the affiliated hotel across the street we were able to request coffee tea and hot chocolate fresh from the desk and bring it back to our motel room any time we wanted. Rooms were cute and clean. Housekeeping came and packed every day if we needed a clean. Hot tub and sauna were wonderful. Located at one end of Banff so it’s not close to any real noise. Hotel supplied bus tickets into central area of Banff if we didn’t want to walk or drive. For a motel, it felt like a hotel. It was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jixiong

Stayed 2 nights in Nov 2025

10/10 Excellent

Svetlana

Great room, convenient location, beautiful hot pools across the street
Stayed 2 nights in Nov 2025

10/10 Excellent

Jemimah

Liked: Cleanliness, amenities, property conditions & facilities
Room is always clean, love the new coffee/ tea options!
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Stayed 1 night in Nov 2025

10/10 Excellent

Windilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a very great stay there! And the staffs are so good. You get more than you pay for it.
Stayed 2 nights in Nov 2025

8/10 Good

Greg

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dorothy is an absolute gem in Banff. I will absolutely stay again. * If management or ownership reads this, please consider putting soft-touch sliders on the chairs in the rooms. The noise of sliding chairs on the bare floor from the 2nd floor to the 1st floor is awful and amplified. Maybe even a table top sign in each room that suggests sliding chairs quietly to ensure comfort of guest below? (If the chairs weren’t an issue, I would have given 5-stars)
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, updated room. Good heat/AC.
Stayed 2 nights in Nov 2025

6/10 Okay

Karen

Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly, Spruce Grove

Stayed 1 night in Nov 2025

10/10 Excellent

Darci, Didsbury

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the decor, coffee amenities and access to the Canoe. Will be back!
Stayed 2 nights in Nov 2025