The Dorothy Motel

3.0 star property

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Photo gallery for The Dorothy Motel

Courtyard
Rooftop pool
Courtyard
Front of property
Superior Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Marmont Cres, 250, Banff, AB, T1L 1B3
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪6 min walk‬
  • Place, Banff National Park Information Centre
    ‪16 min walk‬

Room options

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Two Queen Room

  • Sleeps 4

Superior King Bed Room

  • Sleeps 2

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(131 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Dorothy Motel

Hotel in Banff with free parking
Along with express check-out, this smoke-free hotel has a front-desk safe and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
The Dorothy Motel offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of The Dorothy Motel's great location. During your stay, you're just a quick walk from Victoria Glacier. You'll find features like free WiFi in public areas and free self parking, plus outdoor pool access. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor
  • Amenities include a front-desk safe, a terrace, and a vending machine
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 2-minute drive from Banff National Park Information Centre and 10 minutes from Upper Hot Springs
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Dorothy Motel offers its guests a terrace, a vending machine, and express check-out. WiFi is free in public spaces. Self parking is free. You'll have access to the outdoor pool at a partner property. A complete renovation of The Dorothy Motel was completed in October 2020.

This 3-star Banff hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Things to do

  • Bicycle repair station
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1974
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Canoe and Suites, #2000 - 600 Banff Ave]
Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel Canoe and Suites, #2000 - 600 Banff Ave
Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bumpers Inn LTD
Bumpers Inn LTD Banff
Bumpers LTD Banff
Bumpers Inn Banff
Bumpers Inn
Bumpers Banff
Bumpers Hotel Banff
Bumpers Motel Banff
Bumpers Inn
The Dorothy Motel Hotel
The Dorothy Motel Banff
The Dorothy Motel Hotel Banff

Reviews

The Dorothy Motel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 1006 reviews
Rating 8 - Good. 211 out of 1006 reviews
Rating 6 - Okay. 47 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

Reviews

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, in a good location at the end of town
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Dorothy hotel

The Dorothy was a great place to stay. Large spacious quiet room. Comfortable. We did have a slight maintenance problem and we just went across the street to the Canoe hotel and they responded quickly. It’s a self service hotel so there’s no office but they are affiliated with the Canoe hotel so no problem. Bring your own tea/coffee as there’s a kettle /cups in room but not tea or coffee. I missed that
Stayed 2 nights in Sep 2025

10/10 Excellent

Maeghan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly, welcoming, and accommodating! Rooms were clean and comfortable
Stayed 4 nights in Sep 2025

2/10 Terrible

Shanee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had enjoyed my previous stay here a few years ago so I returned for a second stay. I stayed 3 nights between August 29 and September 1, 2025. Despite its location not being overly convenient (~25 mins' walk to the town centre), I chose this place because of how clean it was the last time I stayed here. This time though, I had a room that was absolutely DISGUSTING. I initially noticed a single hair on the TV stand and didn't think much of it. However, when I lifted the cover to get into bed and go to sleep, I found that the bed sheets were covered in human hair, some long and others short and curly. There were two queen beds in the room, and I was too tired to do anything about it, so I tried to use the other bed but found out the other bed was in the same shape. I had to call the reception at 11:20 PM and get the sheets changed. When the housekeeping people came to change the sheets, they just shook off the sheets, so the hair went flying everywhere. As they didn't pick up the hair before changing the sheets, some of the hair settled back onto the new bedding. I spoke at the hotel reception the next morning. The lady at the reception apologized and offered $50 meal voucher for the inconvenience. I didn't want to berate a reception staff member, who was doing their best to handle the situation, so I took the voucher, thanked her and walked away, but I felt disgusted the whole remaining stay. Crazy I had to pay over $500 per night for this horrible experience.
Stayed 3 nights in Aug 2025

4/10 Poor

Rich

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room stunk from the moment we opened the door. It smelled like dirty man hair. The pillows on the one bed were the problem, and the smell got onto the sheets. I called to replace all the bedding, which they promptly did.
Stayed 2 nights in Aug 2025

10/10 Excellent

Calaigh

Stayed 1 night in Aug 2025

8/10 Good

Cynthia, Longwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only serviced our room 2 of our 3 days. Otherwise it was a great stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Claudine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay here. Dog-friendly; provided bed, dog bowl, poop bags, and even a toy! Had to go across the street to Hotel Canoe for any questions but not that big of a deal. About 25 min walk to downtown Banff which was fine. Would recommend!
Stayed 3 nights in Aug 2025

8/10 Good

Sajan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice and clean. Dated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Suraiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Dorothy. It is pet friendly, affordable, and very comfortable. In Banff, those three things occurring together is rare. I love that you can enjoy the amenities of the Canoe across the street, and I thoroughly enjoy our breakfasts at Sudden Sally. I also love its location in town as it is easy to get to as we arrive into the town. We are close enough to the action to walk to any shops or restaurants, but we are also far enough away as to enjoy the quiet when it’s time for rest. A lovely spot with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ready access to the sister hotels made it ideal
Stayed 6 nights in Jul 2025

10/10 Excellent

Suraiya

Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quaint old time vibe of the motel in the woods and off the main street, but with all the amenities offered by The Canoe just across the street. The roof top hot pools and the view were absolutely incredible, Sudden Sally was delicious (and the happy hour deal phenomenal) and loved the size of the rooms and the bath soaps & shampoos!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ayush, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

camila

Stayed 2 nights in Aug 2025

8/10 Good

Shan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. The staff at the Canoe hotel were all wonderful. Great stay overall.
Stayed 5 nights in Aug 2025

6/10 Okay

Kara

Liked: Staff & service
Disliked: Cleanliness
The service was perfect and the front desk staff is amazing. The loaning of bear spray for hiking helped tremendously and we had access to the pool. Our stay was for a few days. The last couple days we woke up with sore backs due to the bed. Biggest complaint was housekeeping never cleaned the floors so dirt ended up on the beds and elsewhere even when we took our shoes off at the door. Overall a positive experience, a short walk to downtown. Cleanliness could be improved.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sahba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ben John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely return.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dolores, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here for 3 nights and for days...the check in was 4pm we came too early (just excited to see the beauty of banff😊)...front desk agent just put tag on our luggage and just came back around 4pm...front desk poeple were very nice...there is a free roam bus ticket we just used it going to Banff gondola & Minnewanka lake...this place is walkable to banff town..have co-op open 24hrs if you feel snacky at night...how i wish Sudden sally coffee shop opens a little bit earlier...
Stayed 3 nights in Aug 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Fabulous friendly staff, super clean room and awesome location!!
Stayed 4 nights in Aug 2025