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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Lobby
Standard Loft
Lobby sitting area
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds Pet Friendly

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft

Standard Loft

8.8 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 King Bed (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(130 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(117 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes by foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Elk & Avenue Hotel offers its guests a hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

Chinese (Mandarin), English, Filipino, French, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1094 out of 1707 reviews
Rating 8 - Good. 387 out of 1707 reviews
Rating 6 - Okay. 154 out of 1707 reviews
Rating 4 - Poor. 44 out of 1707 reviews
Rating 2 - Terrible. 28 out of 1707 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff
Stayed 2 nights in Apr 2025

10/10 Excellent

dan

Liked: Amenities
Great place to stay and location is perfect.
Stayed 1 night in May 2025

8/10 Good

Deanna

Stayed 1 night in May 2025

8/10 Good

Nga sin

Stayed 1 night in May 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nakita

Stayed 1 night in Apr 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best!
Stayed 2 nights in Apr 2025

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel. Would love to come back.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Banff Experience

The staff were very welcoming and the hotel is centally located. Our dinner at the restaurant was excellent. You can book day trips at the gift shop, which is connected to a womderful coffee shop.
Stayed 2 nights in Apr 2025

4/10 Poor

Fereidoun

Travelled with group
In the purchase price was breakfast included but at the hotel said no beakfast is includex
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 3rd time staying at elk and avenue and it was really good to stay there again. Our tv did not work in our room and when my husband called the front desk, Matthew and Darren came to fix our tv, after trying a few things that did not work we were upgraded to a suite. Not only that but Matthew helped us to move to our new room. Both gentlemen were extremely kind to us and apologized for us having to move rooms. We loved our suite.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ward

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Juvy Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so close to downtown and IGA. Hotel is clean and workers are very friendly... There's just no microwave inside the room.
Stayed 2 nights in May 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Incredible halpeful and accommodating staff. Excellent location and great accommodations
Stayed 1 night in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Kayla

Stayed 1 night in May 2025

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Wonderful staff, especially mr.Mathieu at the front desk. Would love to come back again!
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Room 249

Unfortunately, our room didn’t offer a nice view, as it was blocked by a large rooftop air conditioning unit. It was also a bit disappointing that the hotel doesn’t serve breakfast. However, the restaurant and café next door more than made up for it. The location was excellent—right in the heart of town, with easy access to shops and restaurants. Parking wasn’t ideal; even though we paid for it, spots aren’t guaranteed as it depends on how many guests are staying. Thankfully, we were able to park inside for our entire stay. Despite a few minor drawbacks, we still truly enjoyed our time there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Arooj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Jan 2025

10/10 Excellent

Liane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively low price
Stayed 1 night in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

norm

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here twice and love the property
Stayed 2 nights in Apr 2025