The Fox Hotel and Suites

3.5 star property
VIP Access

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Bar (on property)
Front of property – evening/night
Breakfast, lunch, dinner served; American cuisine
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

8.4 out of 10
Very good
(116 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(74 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

Premium Loft (Suite)

9.2 out of 10
Wonderful
(31 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(64 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Fox Hotel and Suites

Mountain hotel with free parking, near Banff Centre for Arts and Creativity
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, a hot tub, and a business center.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • 11 minutes by foot from Banff Lake Louise Tourism Bureau and a 3-minute drive from Banff Centre for Arts and Creativity
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1587 out of 2795 reviews
Rating 8 - Good. 672 out of 2795 reviews
Rating 6 - Okay. 339 out of 2795 reviews
Rating 4 - Poor. 113 out of 2795 reviews
Rating 2 - Terrible. 84 out of 2795 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lily

Stayed 1 night in Nov 2025

8/10 Good

Darice

Travelled with group
Liked: Cleanliness, staff & service
clean
Stayed 2 nights in Nov 2025

8/10 Good

Sue

Front desk staff were friendly, helpful and check in was easy. Arrived early and our room was ready and available. Fridge and microwave would be good additions. Hot tub “grotto” is a cool concept. Busy on the weekend but a nice spot at the end of the day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abbey

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2025

6/10 Okay

Marya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There were no mini fridges in the hotel rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms perfect for travelling with older children
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes overall it was an excellent experience
Stayed 4 nights in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and Chili's is right off the lobby. Check in was easy and efficient.
Stayed 1 night in Nov 2025

10/10 Excellent

diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the indoor hot springs pool. Very relaxing.
Stayed 1 night in Nov 2025

10/10 Excellent

Yoanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and very cool pool
Stayed 2 nights in Oct 2025

4/10 Poor

Brianna

Liked: Cleanliness, staff & service, amenities
The mattress needs to be replaced in room 414. Ouch.
Stayed 3 nights in Nov 2025

8/10 Good

Theint Theint

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was early 1hr arrived and let us check-in. It was nice. Enjoyed the pool as last visit. This time we stay in standard room and surprise me has no fridge. If traveling with toddler like us, hard to store milk without fridge so it's the only thing bothered us. My fault didn't look details of the room before booking. But overall we enjoyed our stay
Stayed 1 night in Nov 2025

8/10 Good

Roselyn

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful ambiance around the hotel. Could work on bathroom cleanliness. Otherwise we truly enjoyed our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

8/10 Good

Bradley

Stayed 2 nights in Oct 2025

10/10 Excellent

Mel

Travelled with family
Front Desk (Ken) excellent service
Stayed 1 night in Nov 2025

2/10 Terrible

Dallas

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Stayed 3 nights in Oct 2025

8/10 Good

thy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, such a cool hot pool concept. it's just the door key barely works. Everyone was helpful and nice. Recommended
Stayed 1 night in Nov 2025

8/10 Good

Matt

Stayed 2 nights in Nov 2025

8/10 Good

Amardeep

Stayed 1 night in Nov 2025

6/10 Okay

Trina, Lethbridge

Lighting in room was not good, especially in the bathroom. Hot tub water was very merky. People next door partied until 5am. We reached out to mention we just got engaged and was spending our special weekend with them. They responded and said they would make our stay extra special. Nothing special done and didnt even mention anything at check in. I have stayed multiple times and this wasnt a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, amenities
Room was great, staff friendly, the hot tub down below very fun.
Stayed 2 nights in Oct 2025