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The Fox Hotel and Suites

3.5 star property
VIP Access

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Photo gallery for The Fox Hotel and Suites

Front of property – evening/night
Property preview
Breakfast, lunch, dinner served; American cuisine
Interior entrance
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(108 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(69 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(73 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(60 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

Hotel with free parking, near Banff Centre for Arts and Creativity
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, a hot tub, and a business center.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

Reviews

The Fox Hotel and Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1409 out of 2513 reviews
Rating 8 - Good. 617 out of 2513 reviews
Rating 6 - Okay. 301 out of 2513 reviews
Rating 4 - Poor. 109 out of 2513 reviews
Rating 2 - Terrible. 77 out of 2513 reviews

Reviews

10/10 Excellent

Heather Renee

Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Stayed 5 nights in Aug 2025

10/10 Excellent

Pia Consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cenecaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room smells bad
Stayed 1 night in Apr 2025

6/10 Okay

Genalyn

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Our room is located outside and far from the underground hot spring. My daughter was stopped by a staff member and asked her to bring the pool towel back inside, as she’s not allowed to take it to our room, she was wet and cold on her swimsuit. Also, we paid for a pet friendly room, they said that they will provide bowl, dog bed etc. but they didn’t. It’s also quite a walk to downtown but they offer bus passes, for your convenience make sure to get one when you checked in as they won’t offer it right away.
Stayed 1 night in Jul 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Property conditions & facilities, room comfort

Wont be returning

Rooms have no Air Conditioning or ventilation/air flow and are extremely small. Barely slept it was so hot in the room all night. Hot tub is old and outdated, water felt slimy amd was murky. Whole experience was disappointing when paying $600 a night.
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service
Great location for access into central Banff and right on the bus line to go up to the Gondola.
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our loft one bedroom unit - quiet and clean. Love the walkability to restaurants and shopping. The public transit makes it very easy to get around. It would have been nice to have a coffee shop in the hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

Jane

Liked: Cleanliness
The room is small. But the location is great.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and extremely convenient as it is within walking distance to the downtown area.
Stayed 4 nights in Aug 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
For the price of this hotel the rooms should have an air conditioner. Only a fan is available in the closet. But no other complaints. very nice vibe. Cabin feel. The Cave hot pool is very cool. The gym is rinky dink. Underground parking is included and needed. Good hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Darell

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to town but far enough away to be quiet. Hot tub was amazing. Staff were friendly. Room was cozy. Great stay!
Stayed 1 night in Jul 2025

8/10 Good

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia

Liked: Amenities
Great hotel to stay friendly quiet clean inside clean outside. Very good experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite in hotel. Had a fridge, coffee maker, toaster and microwave, & kettle. Fully stocked except for paper towels. A bit out of the main drag, but beautiful! Chilis on site ( didn’t use ). Roam buses readily available right there
Living room (lower floor suite)
Kitchen
Bedroom with sink. Bathroom ensuite
Stayed 2 nights in Jul 2025

10/10 Excellent

Felix

Stayed 1 night in Jul 2025

6/10 Okay

geoff

Travelled with partner
Liked: Cleanliness, staff & service
With the price of this hotel you would expect more then what they provide. No AC, no fridge, no complimentary water, small rooms, everything closed at 10:00. When asked about AC in the room we were told theres a fan in the closest to use. It is a beautiful hotel, and the underground pool is amazing but for $750 a night the room could have alittle more.
Stayed 1 night in Aug 2025

10/10 Excellent

Armie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the room we had were very spacious. The hot pool is very good. We wish there was a regular pool to cool off after, but otherwise, it’s all good. We’ll definitely come back to this hotel again.
Stayed 2 nights in Jul 2025

6/10 Okay

Krista

Liked: Cleanliness
Room was very, very hot, had no air conditioning as only the suites have air conditioners, description doesn’t indicate it. Even with window o
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property but could use some more
Stayed 3 nights in Jul 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay ! Quiet.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sherin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very functional hotel, clean. A bit outdated, but good value compared to other rates in area. A bit less central but still within walking distance to core.
Stayed 2 nights in Jul 2025