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"I picked this hotel because Im a platinum member with bonus + so I get free room upgrade in ebookers VIP hotels, I emailed hotel a few times in advanc ... " More
19 Jan 2020 by Aspen Suites Team,
Dear Sir, Madam, Thank you for taking the time to share your feedback. It is your feedback that we learn from and use to improve how we look after our treasured guests. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short of your expectations. Please be assured that our teams are working hard to address the issue room vip member with free upgrade, massege notify regarding to room upgrade as you have highlighted. We hope to have an opportunity to earn back your trust in the very near future. Best regards,
Aspen Suites Hotel Sukhumvit 2 Bangkok offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Aspen Suites Hotel Sukhumvit 2 Bangkok. A free area shuttle within 1 km is available. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Bangkok hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
Aspen Suites Hotel Sukhumvit 2 Bangkok offers 65 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The hotel hosts a free manager's reception daily.
Aspen Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a health club.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Aspen Suites Hotel Sukhumvit 2 Bangkok offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
