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Best Western Sukhumvit 20

4.0 star property

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Photo gallery for Best Western Sukhumvit 20

A modern hotel with a curved facade, a prominent entrance, and a sign indicating it is the Best Western.
A modern living room with a sofa, coffee table, and a flat-screen TV.
A modern reception area with a reception desk, a flat-screen TV, and a seating area with sofas.
A modern hotel room with a large bed, a flat-screen TV, a bedside table with a vase, and a colorful abstract painting on the wall.
A corridor with a geometric patterned floor, a door marked with the number 506, and a view of greenery and buildings in the background.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
17 Sukhumvit Soi 20, Klong Toey, Bangkok, Bangkok, 10110
  • Place, Sukhumvit Road
    ‪2 min walk‬
  • Place, EmSphere Shopping Center
    ‪9 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪10 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub

A modern hotel room with a large bed, bedside tables, a desk, and a wardrobe.

Suite, 1 King Bed, Non Smoking, Bathtub

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Sukhumvit 20

Along with a business center, this smoke-free hotel has conference space and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Sukhumvit 20 offers 78 accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western Sukhumvit 20. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. Enjoy features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Terminal 21 Shopping Mall and Emporium
  • Airport shuttle service available for a fee
WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. Best Western Sukhumvit 20 also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Bangkok hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 1 building
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Sukhumvit 20

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

BEST WESTERN 20 Sukhumvit
BEST WESTERN PLUS 20 Sukhumvit
BEST WESTERN PLUS Sukhumvit
BEST WESTERN PLUS Sukhumvit 20
BEST WESTERN Sukhumvit 20
Best Western Plus 20 Sukhumvit Hotel
Best Western Plus 20
Best Western Plus Sukhumvit Hotel
Best Western Plus At 20 Sukhumvit
Best Western Plus 20 Hotel
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

Best Western Sukhumvit 20 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 233 out of 694 reviews
Rating 8 - Good. 289 out of 694 reviews
Rating 6 - Okay. 116 out of 694 reviews
Rating 4 - Poor. 36 out of 694 reviews
Rating 2 - Terrible. 20 out of 694 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Vanhxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still enjoying staying here
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kelvin

Affordable stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great staff and service!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotels location is ok, reasonably central.The room was ok, bed was comfy, the shower temperature was not constant.There is no pool or gym,no gym was not an issue, but no pool was a bit of a draw back. The staff are really helpful, and friendly.Would I stay again? Probably because the location is good.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great as usual 4th time now
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice rooms and friendly staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and big, no outside noise. Staff friendly and helpful.
Stayed 13 nights in Nov 2025
Verified

10/10 Excellent

Kazutoshi

Liked: Cleanliness, property conditions & facilities
Clean room. Efficient operation
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sabin

Liked: Cleanliness, amenities, property conditions & facilities
Good costumer’s service 😊😊
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient place to stay at
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Ming hao

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there is very friendly
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Durand

Liked: Amenities
Quick and easy. Staff was very nice.
Stayed 1 night in Sep 2025
Verified

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room and service is good, a little far from BTS and deep in SoI. Also, 4-star hotels should have toothbrush, razors, slippers, cotton buds, etc..
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Dr. Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a quiet location but not too far from lots of things to see. The staff are really great and very helpful. I loved this hotel.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Detlef

Liked: Cleanliness, amenities, property conditions & facilities
Everything as expected.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and location. Was perfect for thailand trip. Walkable and easy to use grab.
Stayed 14 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great property very convenient location
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Ala'eddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with nice location

Was good all over.
Stayed 7 nights in Jan 2025
Verified

6/10 Okay

Maota

Liked: Cleanliness
Room need serious upgrading even just changing the controllers to the AC and lights. Literally had to use a spoon to control
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Seamless. Got my deposit back no problem
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Empty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 12 nights in Apr 2025
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 4 nights in May 2025
Verified

8/10 Good

Vanhxay

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area…access to many things
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT STAFF.
Stayed 3 nights in May 2025