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4.0 out of 5

"Great hotel but location would probably not make it suitable for families with young children " More

By a verified traveller on Tue 08 Jan 2019

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Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
€41* Per night/room 19 Jun - 20 Jun

Deluxe Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Citadines Sukhumvit 11 Bangkok's good location. During your stay, you're just a quick walk from Bumrungrad Hospital. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. Built in 2008, this upmarket aparthotel has 127 apartments over 8 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

  • Each apartment offers a kitchen, a sitting area and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Enjoy Irish cuisine while dining at Mulligan's Irish Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, conference space and laundry facilities
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Terminal 21 Shopping Mall and a few minutes from CentralWorld Shopping Complex
  • Free local-area shuttle service

Citadines Sukhumvit 11 Bangkok ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Sukhumvit 11 Bangkok

Everyone (9) Couples (2) Family (2)
2 out of 5
Right near the bars which dont close till 2-3 so can hear the music from your room and cars and bike constantly going past

Posted by on 23 Nov 2022

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Comment from Hotel Management

24 Nov 2022 by Jimmy

Greetings from Citadines 11 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service and location. We are looking forward to welcome you again soon.Kind Regards.

5 out of 5

Posted by on 26 Mar 2020

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Comment from Hotel Management

4 Apr 2020 by Jaruphan.Y

Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay. Kind Regards,

5 out of 5

Posted by on 12 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Beer

Thank you very much for your posted, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit11 Bangkok for another memorable stay. Kind Regards,

5 out of 5
Great hotel but location would probably not make it suitable for families with young children

Posted by , from Liverpool on 8 Jan 2019

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Comment from Hotel Management

19 Jan 2019 by Wanida

Dear Andrew, Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind regards, Wanida Guest Service Manager

5 out of 5
Large room. Good layout with home style facilities

Posted by on 28 Nov 2018

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Comment from Hotel Management

1 Dec 2018 by Wanida

Dear Guest, We are delighted to learn that you had an enjoyable time whilst with us at Citadines Sukhumvit 11 Bangkok. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit another pleasant and memorable one. Best Regards, Wanida Guest Service Manager

3 out of 5

nice stay

kids moaned about no children programmes, but other than that, it was a good size for the family stay.

Posted by , from London on 8 Apr 2018

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Comment from Hotel Management

10 Apr 2018 by Justin

Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.

5 out of 5

Superb Central Bangkok Hotel

Normally stay at one of the sister hotel's over in Soi 8 but decided to try this one and glad I did. Rooms far more superior. Clean and comfortable. No other noise from other guests. Staff all polite and willing to get that extra mile. Definitely recommend this hotel if staying this location. Will make it my favoured hotel from now on.

Posted by , from Brighton, UK. on 27 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Justin

Greetings from Citadines 11 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service. We are looking forward to welcome you again soon.

4 out of 5
alles ok freundliches Personal Frühstück...solala...

Posted by on 24 Dec 2019

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Comment from Hotel Management

27 Dec 2019 by Beer ( Assistant Guest Service Manager)

Dear Guest, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit11 Bangkok on your next trip to Bangkok. Kind Regards. Beer ( Assistant Guest Service Manager)

5 out of 5
Excellent ,great value for this money. No complaints on the room the service and breakfast.

Posted by on 16 Sep 2019

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Comment from Hotel Management

20 Sep 2019 by Beer ( Assistant Guest Service Manager)

Dear Guest, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit11 Bangkok on your next trip to Bangkok. Kind Regards. Beer ( Assistant Guest Service Manager)

4 out of 5
Zimmer mit Küche und guter Raumaufteilung... Pool auf dem Deck ist cool, jedoch nur 6 Liegestühle...

Posted by on 8 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Patty

Greetings from Citadines 11 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service and location. On the other hand, we regret to learn of your negative experience during your recent stay and we sincerely wish to apologize for the discomfort and inconvenience caused to you. We are looking forward to welcome you again soon. Kind Regards.

Property Features

Citadines Sukhumvit 11 Bangkok offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Event space at this aparthotel measures 0 square feet (0 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Citadines Sukhumvit 11 Bangkok also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Bangkok aparthotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 8 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 2008
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Asok Railway Station (2.8 km / 1.7 mi)
  • Metro station: Nana BTS Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Citadines Sukhumvit 11 Bangkok offers 127 air-conditioned accommodations with a safe and complimentary dressing gowns. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Bangkok aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Electric kettle
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Mulligan's Irish Bar – This bar specialises in Irish cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Citadines Sukhumvit 11 Bangkok offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 883.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Citadines Sukhumvit 11 Bangkok

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 250 for adults and from THB 180 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 883.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines 11
  • Citadines 11 Hotel
  • Citadines 11 Hotel Bangkok Sukhumvit
  • Citadines Bangkok Sukhumvit 11
  • Citadines Sukhumvit 11 Bangkok
  • Citadines Hotel Bangkok
  • Citadines Sukhumvit 11 Bangkok Hotel Bangkok
  • Citadines Sukhumvit 11 Bangkok Aparthotel
  • Citadines 11 Aparthotel
  • Citadines Sukhumvit 11 Bangkok Hotel

You should know

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.