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4.4 out of 5

"Nice food very obliging staff.h " More

By a verified traveller on Thu 07 Mar 2024

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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€68* Per night/room 23 Jun - 24 Jun

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Mercure Bangkok Siam's great location. During your stay, you're just a quick walk from Siam Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Eight Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Siam Center and MBK Center

Mercure Bangkok Siam ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Bangkok Siam

Everyone (7) Couples (2)
5 out of 5
Nice food very obliging staff.h

Posted by on 7 Mar 2024

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Comment from Hotel Management

12 Mar 2024 by Orawan

Dear Paul,Thank you for an amazing review. We appreciate your feedback and we hope your next visit will be as pleasant as the previous one.Your Sincerely,Orawan VicharnarongGeneral Manager

4 out of 5
Great location, very nice room with everything you need. Breakfast wasn't great though and it was very crowded every morning. They were serving breakfast for both Mercure and Ibis in the same restaurant, as they also share the building, so there were probably around a hundred people having breakfast at the same time... felt a bit like a train station.

Posted by on 28 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by mercure bangkok siam

Dear Maria, Thank you for taking the time to submit a review regarding you recent stays with us at the Mercure Bangkok Siam hotel. The location is of indeed our strength, the hotel is located right in the hear of the city center and within walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. We are sorry to hear that the breakfast buffet offer did not meet up to your expectations, your feedback regarding the breakfast experience are well noted. Thank you again for your contribution towards our improvement and we hope you would give us an opportunity to better serve in the near future. Best regards, Raphael Hirsch General Manager

5 out of 5

Posted by on 23 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Déborah

Thank you very much for choosing to stay at our hotel and for your wonderful feedback. We very much look forward to welcome you back soon. Sincerely, Raphael Hirsch General Manager

5 out of 5
j'aime l'emplacement, pratique

Posted by on 23 Dec 2023

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Comment from Hotel Management

22 Feb 2024 by Orawan

Cher olga,Merci pour cette merveilleuse critique.Nous apprécions vos commentaires et espérons vous accueillir à nouveau dans un avenir procheSincèrement votre,Orawan VicharnarongDirecteur général

5 out of 5
Sehr vorzügliches Personal. Konnte frühzeitig einchecken. Hilfsbereit nett und sauber.

Posted by on 30 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by mercure bangkok siam

Thank you for staying at our hotel. I am very pleased to hear about your great feedback!

3 out of 5
personal an rezeption war nicht so freundlich dafür aber die die unten beim gepäck zuständig waren waren sehe freundlich und hilfsbereit

Posted by on 7 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by mercure bangkok siam

Dear valued guest, First , I would like to thank you for taking the time the talk about your recent experience at the Mercure Bangkok Siam. I was very concerned and surprised to learn about the staff attitude as we usually receive positive feedback about both reception and bell men team. Please allow me to express my sincerest apologies for the annoyance that you have experienced. At the Mercure Bangkok Siam, we are looking for continuous improvement and hope to provide a high level of experience to every customer, therefore, genuine comment are valuable to us. Thank you again for sharing your concern and I hope unfortunate issue will not hinder you from returning to our property in the future. Warmest regards, Raphael Hirsch General Manager

3 out of 5

Posted by on 30 Mar 2019

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Comment from Hotel Management

5 Apr 2019 by Déborah

Dear valued guest, Thank you for your stay at the Mercure Bangkok Siam. We regret to learn that our service did not meet your expectations, please accept my sincerest apologies. We hope you will give us the opportunity of welcoming again and better serve you. Kind regards, Raphael Hirsch General Manager

5 out of 5

Posted by on 14 Mar 2019

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Comment from Hotel Management

5 Apr 2019 by Déborah

Thank you for staying at our hotel. I am very pleased to hear about your great feedback!

4 out of 5

Posted by on 5 Oct 2018

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Comment from Hotel Management

6 Oct 2018 by Déborah

Dear valued guest, Thank you very much for your great score! I am please to know that you had an enjoyable stay with us and I look forward to welcome you back again not to far in the future. Warm regards, Sebastien Salmon General Manager

5 out of 5
Excellent front desk staff.The finest location for shopping.Easy to reach the hotel by BTS( sky train).I am more than satisfied and the best in BANGKOK.

Posted by , from Helsinki. on 4 Aug 2018

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Comment from Hotel Management

9 Aug 2018 by Déborah

Dear Fayiz, Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared and needless to say, we are proud of our team and appreciate hearing from our clients the wonderful attention to detail they give, making our guests feel taken care of and special. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Sebastien Salmon General Manager

Property Features

Mercure Bangkok Siam offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Bangkok Siam. Free self parking is available. This 4-star Bangkok hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Bangkok Train Station (3 km / 1.9 mi)
  • Metro station: National Stadium BTS Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Mercure Bangkok Siam offers 189 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. This Bangkok hotel provides complimentary wired and wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

The Eight Restaurant – This restaurant specialises in international cuisine and only serves breakfast.

Mercure Lobby Bar – This bar only serves light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay

Cashless transactions are available

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and Alipay.

For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Mobile payments
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 15
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safety and Health Administration - SHA Plus (Thailand)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 494 for adults and from THB 247 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Bangkok Siam
  • Mercure Hotel Bangkok Siam
  • Mercure Bangkok Siam Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.