Family-friendly Pak Kret hotel connected to the convention center, a quick walk to IMPACT Arena
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Novotel Bangkok IMPACT offers 380 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
With your stay at Novotel Bangkok IMPACT, you're connected to the convention center and just a quick walk from IMPACT Arena. Features include free WiFi in public areas, free valet parking, and a free area shuttle.
Free WiFi and wired Internet
Free valet parking and self parking
Enjoy international cuisine while dining at The SQUARE
Buffet breakfast served daily for a fee
RV/bus/truck parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with facials, aromatherapy, or hot stone massages at the spa
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes a gym, a steam room, and a sauna
Just a 3-minute walk from IMPACT Arena and 9 minutes by foot from Sukhothai Thammathirat Open University
Free local-area shuttle service
Novotel Bangkok IMPACT offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.
Business amenities include 2 meeting rooms and limo/town car service. Event space at this hotel measures 570 square feet (53 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the family-friendly Novotel Bangkok IMPACT. A free area shuttle within 50 meters is available. Self parking and valet parking are free.
This 4-star Pak Kret hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
The SQUARE - This restaurant specializes in international cuisine and serves breakfast and lunch. Reservations are required.
145°F Grill & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Free area shuttle up to 50 metres
Limo/town car service
Free secured, covered self parking on site
Free secured, covered valet parking on site
RV/bus/lorry parking (surcharge) on site
Food and drink
Daily buffet breakfast available 6 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
145°F Grill & Bar
The SQUARE
Things to do
Billiards/pool table
Free children's club
Full-service spa
Gym
Hot tub
Indoor pool
Sauna
Steam room
Family friendly
Babysitting (surcharge)
Free area shuttle
Free children's club
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
2 meeting rooms
570 square feet of conference space
Computer station
Outdoors
Garden
Pool loungers
Terrace
Vegetable garden
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Spa open daily
Sports massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (150 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
More
1 building
10 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
LCD TV with premium cable channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 16
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Novotel Bangkok IMPACT
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for THB 1500 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 1500 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Bangkok IMPACT offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Bangkok Impact
Bangkok Novotel Impact
Impact Bangkok
Impact Novotel
Impact Novotel Bangkok
Novotel Bangkok Impact
Novotel Impact
Novotel Impact Bangkok
Novotel Impact Hotel
Novotel Impact Hotel Bangkok
Novotel Bangkok IMPACT Hotel Pak Kret
Novotel Bangkok IMPACT Pak Kret
Novotel Bangkok IMPACT Pak Kr
Novotel Bangkok IMPACT Hotel
Novotel Bangkok IMPACT Pak Kret
Novotel Bangkok IMPACT Hotel Pak Kret
Novotel Bangkok IMPACT Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stayed here during J-hope’s concert and I must say that the staff are very kind and accommodating. The hotel lobby smells really lovely and housekeeping service was really great too. We availed the Breakfast option and we loved coming there every morning! All of the food options were delicious!
It was also a convenient location if you are going to the concert in Impact Arena as it was just across and there was a bridge/connection. There were nearby restaurants but they closed quite early during our stay there.
The only downside was I find it hard to go to main Bangkok so I mostly took taxi for convenience but this is a definite when you need an accommodation next to the arena. Would def come back next time!
I’ve stayed here previously for concerts and I’m always happy! Clean room comfy bed, and very nice staff. The day I had my flight I needed a taxi and as it was past midnight no one would accept me, but the lovely staff made sure I would get there on time! Thank you for your efforts.
Katharina
Stayed 1 night in Feb 2025
10/10 Excellent
Joseph, Hamilton
15 Feb 2025
Decent size room and very clean
Joseph
Stayed 2 nights in Feb 2025
6/10 Okay
Kenneth
14 Feb 2025
Liked: Staff & service
Try elsewhere.
The hotel really smells of insect repellent and there are still a lot of bugs around the pool. The pool was in a dark low ceiling building nearby.
There were two of us travelling with the usual electronics and there were two electrical outlets. You couldn’t even unplug a lamp to get another outlet. Trying to save electricity? The safe was as close to the floor as possible without being on the floor. Fun for an older couple. There were no hangers.
Reception staff are very unfriendly, not even a daily welcome. They just check you in can wait for you to leave. Unless you have no other choice, there are much better options for this price in Bangkok. Dining options are terrible.
Do yourself a favour, avoid if you can.
Novotel was exactly what I was looking for! It was so convenient to travel to the Impact Arena with the connecting bridge, so many places to eat nearby, and I had such a comfortable stay. The breakfast bar had great offerings with fresh fruit, pastries, and coffees. There is also a factory outlet mall within walking distance. I had a lovely stay at Novotel and the staff was so helpful.