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Astera Bansko Hotel & SPA

3.5 star property

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Photo gallery for Astera Bansko Hotel & SPA

Sauna, Turkish bath/hammam, massage/treatment rooms
Indoor pool, outdoor pool
Property grounds
Interior
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Gym

Explore the area

View in a map
8 Strazhite Str., Gramadeto, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪5 min walk‬
  • Place, Bansko Gondola Lift
    ‪8 min walk‬
  • Place, Ski Bansko
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Desk, iron/ironing board, WiFi

Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Desk, iron/ironing board, WiFi

Apartment, 2 Bedrooms, Balcony

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Apart House)

Desk, iron/ironing board, WiFi

Apartment, 1 Bedroom (Apart House)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms (Apart House)

Desk, iron/ironing board, WiFi

Apartment, 2 Bedrooms (Apart House)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Astera Bansko Hotel & SPA

Family-friendly slopeside fun with indoor pool
Ski into Astera Bansko Hotel & SPA, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and massage/treatment rooms.
Astera Bansko Hotel & SPA offers 120 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. Televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
During your stay at Astera Bansko Hotel & SPA, you're just a quick walk from Bansko Ski Resort. Features include free self parking and a free ski shuttle, plus an indoor pool.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym, a sauna, and ski-in/ski-out access
  • Within a 10-minute walk of Bansko Ski Resort and Bansko Gondola Lift
  • Free ski shuttle service
Enjoy a swim in the indoor and outdoor swimming pools after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Public spaces have WiFi for a fee. This ski hotel also offers ski storage, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Bansko hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Astera Bansko Hotel & SPA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 1.50 per day)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 1.50 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.

Property is also known as

SG Astera Bansko Hotel
SG Astera Hotel
SG Astera Bansko
SG Astera
Astera Bansko Hotel SPA
Astera Bansko & Spa Bansko
SG Astera Bansko Hotel Spa
Astera Bansko Hotel & SPA Hotel
Astera Bansko Hotel & SPA Bansko
Astera Bansko Hotel & SPA Hotel Bansko

Reviews

Astera Bansko Hotel & SPA Reviews

7.6

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

8/10 Good

Igor

Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Better not...

Spent 5 days at Astera Hotel in January 2019, as an alternative to another hotel nearby, where we could not find available rooms in that period. The good: SPA and indoor swimming pools, large room, fairly clean, close to the ski station (still, not easy to walk with the ski equipment on), but they run a shuttle bus for that The bad: outdated rooms (need to be refurbished), restaurant ambience and food, cold food is regular (almost everything was served cold: breakfast eggs, dinner plates, etc.), poor quality breakfast (very cheap food), always leaving with a strong food smell impregnated in our clothes, overall feel of dirtiness (glasses, table cloths, etc.). As a personal conclusion, the hotel has good potential due to its location and facilities (the SPA and room size), but it requires urgent refurbishment and improvement of management, especially for the restaurant.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again.

It is very nice hotel, good rooms, food was good and it was close to the main street.
Stayed 4 nights in Jan 2018

10/10 Excellent

zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect
Stayed 6 nights in Jan 2018

6/10 Okay

Sofia

Disliked: Staff & service

Not what I expected.

The room we were given was in the annex and was not like the one I had seen in the photos. It was also in another building which was just 10 meters away but that meant you needed to get outside in 0 or -2 degrees. As a result, we didn't go to the spa because it wasn't convenient or advisable to move around in bathrobes at such temperatures. Dinner was also just acceptable, so we had it only once. Breakfast could definitely be better, as well. If I had known these, I would have booked another much better hotel which was also cheaper, as this turned out to be overpriced. The check in was also disappointing. Instead of being welcomed with a smile, it took them quite some time to find our reservation, which had been paid for and confirmed by the hotel itself, and the receptionist was on the point of being rude. A real pity because the location was very good. All in all, the rooms in the annex should have been a different category in the booking form as are other rooms , e.g. Superior, standard, suites etc.
Stayed 2 nights in Dec 2017