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Grand Hotel Bansko

4.0 star property

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Photo gallery for Grand Hotel Bansko

Reception
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Lobby
Lounge
1 bedroom, minibar, in-room safe, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
Glazne str, 5, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪2 min drive‬
  • Place, Vihren
    ‪2 min drive‬
  • Place, Bansko Gondola Lift
    ‪3 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, minibar, in-room safe, blackout curtains

Apartment, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 48 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, blackout curtains

Executive Double Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
3.9 out of 5, Good, 44 reviews
The price is €92
includes taxes & fees
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Four Points by Sheraton Bansko

About this property

Grand Hotel Bansko

Family-friendly hotel with a full-service spa and a casino
This smoke-free hotel features a full-service spa, a casino, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grand Hotel Bansko offers 207 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
During your stay at Grand Hotel Bansko, you're just a quick walk from Holy Trinity Church. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages, facials, or body scrubs at the spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Holy Trinity Church and Chapel of the Holy Virgin
Some rates at Grand Hotel Bansko are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Hotel Bansko offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A casino, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Grand Hotel Bansko. Self parking is free.

This 4-star Bansko hotel is smoke free.

Grand Hotel Bansko has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Grand Hotel Bansko are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (BGN 10 per day)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Fan
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: BGN 10 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.

Property is also known as

Grand Hotel Bansko Hotel
Grand Hotel Bansko Bansko
Grand Hotel Bansko Hotel Bansko
Grand Hotel Bansko All Inclusive

Reviews

Grand Hotel Bansko Reviews

6.8

8.4/10

Cleanliness

5.8/10

Staff & service

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

8/10 Good

Gorjan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

I was pleasantly surprised by the hotel. Recommend.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Trying to be posh, but isn’t working for them!

We have reserved a deluxe room with one queen bed and 1 sofa bed. This has been stated on our confirmation email of the type of room . Once we have arrived, the receptionist gave us a standard room. Which looked nothing like what we have reserved. Going back to the reception and mentioned that we booked deluxe not standard. The guy tried to make excuses stating that each room is different. However, it was very obvious that this isn’t a deluxe room by judging from the size of the room and the size of the bed. It was frustrating how he was giving all sort of excuses as if we are stupid and don’t know the difference. After everything , we got the deluxe room but with no sofa bed and it was stated in our reservation. At this point I had bad impression already didn’t want to make the situation worse so we just accepted the second room . The all inclusive service was quite frustrating. Cocktail wise , all they offered was the sex on the beach and tequila sunrise. For some unknown reason , they didn’t want to make other cocktails. Therefore the whole cocktail menu seemed very limited. The buffet food was great with variety of foods that were well prepared. Drink wise from the machines were very cheap and watery. The spa itself was very good , had a lot of spa rooms and space. The cleanliness was on point. Mini fridge bar in the room was quite empty, we finished all the drinks in one night. The next day and the day after nobody refilled the fridge.
Stayed 2 nights in Sep 2021

10/10 Excellent

Eliz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok güzel bir hoteldi(bazı kısımlar tadilat nedeni ile kapalı olsa da)Çalışanlar çok ilgili ve yardımsever di biz iki aile olarak gittik ve çok eğlendik,tek olumsuz eleştirim yemekler konusunda olabilir her gün her öğün de hep aynı yemeklerin çıkarılması 3 gün üstü konaklamalarda sıkıcı oluyor.
Stayed 6 nights in Dec 2024

4/10 Poor

Reha

Travelled with group
Disliked: Staff & service

Doesn't worth the name

Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars
Stayed 1 night in Dec 2024

2/10 Terrible

Emil

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

WAARDELOOS HOTEL

Nooit zo slecht gehad, bij het zwembad moest voor de drankjes betaald worden, terwijl het een all inclusief boeking was, onvriendelijk en arrogant personeel. Volgende dag zijn we weggegaan door ontevredenheid. Nooi meer!
Stayed 2 nights in Aug 2019