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Four Points by Sheraton Bansko

4.0 star property

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Photo gallery for Four Points by Sheraton Bansko

Exterior
Lobby
View from property
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
7 Glazne Str., Bansko, 2770
  • Place, Bansko Ski Resort
    ‪5 min walk‬
  • Place, Vihren
    ‪5 min walk‬
  • Place, Bansko Gondola Lift
    ‪10 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Economy Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Bansko

This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Four Points by Sheraton Bansko offers 160 accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Bansko hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Four Points by Sheraton Bansko, you're just a quick walk from Bansko Ski Resort. Free WiFi in public areas, 2 restaurants, and 2 bars are available.
  • Free WiFi
  • Enjoy international cuisine at Garden View, one of the property's 2 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 10-minute walk of Bansko Ski Resort and Vihren
  • Pets welcome for a fee
Four Points by Sheraton Bansko offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A 24-hour fitness center, a sauna, and spa services are also featured at the family-friendly Four Points by Sheraton Bansko. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4-star Bansko hotel is smoke free.

Garden View - This buffet restaurant specializes in international cuisine and serves breakfast only.
La Terrazza - This restaurant serves lunch and dinner. Open daily.
Pool Bar - This bar serves light fare only. Open daily.
Loby Lounge - Onsite bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Garden View
  • La Terrazza
  • Loby Lounge
  • Pool Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Games
  • Hot tub
  • Indoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Height-adjustable showerhead
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Weight limit: 13 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.02 per person, per night
  • Resort fee: EUR 1.09 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 10 per day
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 12 and close September 22.
  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Strazhite Bansko
Hotel Strazhite
Strazhite Bansko
Strazhite
Hotel Strazhite
Four Points by Sheraton Bansko Hotel
Four Points by Sheraton Bansko Bansko
Four Points by Sheraton Bansko Hotel Bansko

Four Points by Sheraton Bansko Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 50 reviews
Rating 8 - Good. 19 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

8.6/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Stiliyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Sep 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

James

Liked: Cleanliness, amenities
Nice to have spa on-site. Rooms were quite warm and beds not very comfortable. Pleasantly surprised by food despite previous reviews. Lovely bar/ lounge area. Conveniently close to ski station.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Zhivko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The location is perfect as across the street starts downtown & ski lift is near by! I love the views from the room! Super beautiful! The one downside is the inside accessibility in regards to getting to your room, there are a lot of stairs up & down leading to rooms. Beautiful rooms & staff is super nice!!!! The buffet was awesome as well! Definitely recommend!!!! I will be returning.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with nice room and balcony. Many steps and corridors, but ok once you get used to it. Bathroom needs a sliding door as access is very limited.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Great overall

Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a nice experience but not a 10/10

My pros and cons after spending one night: + Very friendly and helpful staff in all facilities + Decent breakfast + Modern and clean rooms + Great inside spa facilities - It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open. Jacuzzi out of water and pool covered with tarp - Lazy in-room AC - Small detail but if the hotel TV gives you the opportunity to connect your device to one of its HDMI ports, why the port is the one behind the TV and not the one in the side? So basically you can not connect your device with HDMI
Stayed 1 night in Jul 2025
Verified

8/10 Good

MEHMET ERDEM

Liked: Staff & service
Disliked: Cleanliness
Fena değil
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sune Erik

Liked: Cleanliness, staff & service, room comfort
Skønt og dejligt ophold. Alt var fint og lidt eksklusivt. Skønt med spa og sauna og fitness.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

DARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bell'hotel in ottima posizione, subito di fronte al corso con i negozietti
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confort e pulizia

Hotel nuovo e moderno personale gentilissimo colazione abbondante internazionale prezzo ottimo, posizione centralissima
Piscina dell'hotel
Stayed 3 nights in Aug 2025
Verified

8/10 Good

oral

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Kayak merkezi olan servisler çok yetersiz..

Kayak için gittik. Otel gondolaya 500 m mesafede. Oteldenden gondolaya olan son servis 10:00 da kalkıyor. Banskodaki otellerin genelinde 12:00 kadar servis oluyor. Her seferinde gondolaya yürümek zorunda kaldık. Bu kadar kaliteli bir otelin bu durumu düşünmemesi çok saçma. Onun dışındaki hersey çok iyi. Ama bir daha kalmam.
Stayed 4 nights in Feb 2025
Verified

2/10 Terrible

Alper

Liked: Staff & service
Disliked: Cleanliness, room comfort

Ayıp

Otele geldiğimizde bize otoparkın olduğu yazılıydı fakat 7-8 araçlık yer gösterildi orasıda doluydu kimse ilgilenmedi başımızın çaresine bakarsk esnafın müsade etmediye yerlerden kaldırılarak ite kaka uzakta görünmeyen araziye park ettik Sast 4.5 5 sralarında otel anahtarlarını verdiler Labirent gibi koridorlarda el yordamıyla zor bulduk Odaya girdiğimizde oda kirliydi elimizde valiz ve eşyalarla tekrar lobide beklemeye başladık Oda yaptığım rezervasyon ile alakalı bir oda değidi 55 m olması gereken oda yerine 18-20 m kare oda verldi ttuvalete girmek zordu Nedenini sorduğumda özür dilediler Odaya bir şişe şarap ve meyve tabağı ikram ederek hatalarını telafi etmeye çalıştılar Boş bir arazide park ettiğimiz aracımızı düşünerek geceyi geçirdik
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ENDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey mükemmeldi
Stayed 3 nights in Jan 2023
Verified

8/10 Good

john

Liked: Cleanliness, property conditions & facilities

Strazhite Hotel

Nice large hotel lobby and bar My room was large with a decent en-suite The bed unfortunately was not very comfortable The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.
Stayed 5 nights in Jan 2022
Verified

4/10 Poor

Ioan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not again!

We had a demi-pensions, Buț we was very disapointed about breakfast and dinner. The Food was horror!
Stayed 5 nights in Dec 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

The hotel is not a good one

The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude. There was a water leak in the room's bathroom. The bed was so uncomfortable
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Όλα ήταν καλά μόνο τα κρεβάτια το στρώμα ήταν χάλια..
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,. Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian?
Stayed 7 nights in Feb 2019
Verified

2/10 Terrible

Reuben

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible Hotel and Resort

From the moment we checked in the staff were most unhelpful and cold. The Bellboy stood at our door basically waiting for a tip to be handed over which i find quite rude even when i do tip quite often but only on my terms. The food is shockingly poor with not even water or coffee being available in the evening when on a half-board basis. The food was so poor we decided to eat our for two of the nights for a break from the terrible slop. The breakfast is also terrible and very limited although they did provide tea & coffee in the morning. The location is good for the centre of town with everything within walking distance to the gondola etc. The queues for the Gondola in the morning are ridiculous as well as the free shuttle bus to the top of the Gondola therefore we paid for a taxi to take us to the top each morning otherwise you would be queuing for no less than 1.5-2hrs each day to just get to the top of the mountain. I will not be returning any time soon.
Stayed 5 nights in Feb 2019
Verified

2/10 Terrible

Vitaly

Liked: Cleanliness
Disliked: Property conditions & facilities

No hot water

The breakfast is terrible. And we didn't have hot water even when we asked it from the reception .
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, friendly and helpful staff. Good location, great facilities and I had read the food was an issue but my party of 12 adults had no issue and found some of it very tasty.
Stayed 4 nights in Feb 2018
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great service - beds were utterly terrible though, would have been more comfortable sleeping on the floor
Stayed 6 nights in Feb 2018
Verified

6/10 Okay

Ali Can

Liked: Cleanliness, property conditions & facilities

Bansko icin orta düzey...

Yatakların birleştirilmiş ayrı yatak olması, konforu olumsuz etkiliyor. Otel merkezi ve içerisindeki sıcak havuz, saunalar gayet kullanışlı ve guzel. Personel orta. Yemekler vasat. Büyük beklentiyle gitmezseniz kabul edilebilir özellikte olduğunu anlayacaksınız.
Stayed 5 nights in Dec 2017