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MPM Villa Roka

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Photo gallery for MPM Villa Roka

Interior detail
Balcony view
Interior detail
Bar (on property)
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Pool
  • Hot tub
  • Room service

Explore the area

Map
GLAZNE STR,37 B, BANSKO, PBB, 2770
  • Bansko Ski Resort
    ‪2 min drive‬
  • Bansko Gondola Lift
    ‪2 min drive‬
  • Ski Bansko
    ‪19 min drive‬

Room options

Deluxe Room, Sea View (10% off Spa)

  • Sea view
  • Sleeps 3

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About this property

MPM Villa Roka

Family-friendly hotel with free breakfast and a health club
This hotel features an indoor pool, a restaurant, and a health club. Free buffet breakfast, free WiFi in public areas, and a free casino shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
MPM Villa Roka offers 89 accommodations with safes and complimentary newspapers. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Cribs/infant beds are also available. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at MPM Villa Roka, you're just a quick walk from House Museum of Nikola Vaptsarov. Features include free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free buffet breakfast offered
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from House Museum of Nikola Vaptsarov and 5 minutes by foot from Holy Trinity Church
  • Free train station pick-up and casino shuttle service
  • Cats and dogs welcome for a fee
As a guest of MPM Villa Roka, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A 24-hour business center and limo/town car service are available. Event space at this hotel measures 301 square feet (28 square meters) and includes conference space. Spa services, multilingual staff, and ski storage are also featured at the family-friendly MPM Villa Roka. A casino shuttle and a train station pick-up service are free.

Smoking is allowed in designated areas at this Bansko hotel.

Guests are served free buffet breakfast.
MPM Villa Roka has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times
  • Area shuttle (surcharge) up to 100 km
  • Free train station pick-up shuttle
  • Free casino shuttle
  • Ski shuttle nearby
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Babysitting
  • Cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 301 square feet of conference space

Outdoors

  • In the mountains

Spa

  • Facials
  • In-room massages
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 17-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per night, plus a deposit of EUR 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 6 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 5 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Villa Roka
Villa Roka Bansko
Villa Roka Hotel
Villa Roka Hotel Bansko
Roka Hotel Bansko
MPM Villa Roka Hotel
MPM Villa Roka BANSKO
MPM Villa Roka Hotel BANSKO

MPM Villa Roka Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

martin, varna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Tihomir, Bulgaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUN, RUN...RUN FAR AWAY FROM THIS HOTEL!!!!! IT MUST BE CLOSED IMMIDIETELY!

This was the worst hotel that I have ever been in my life. I have booked more than 20 hotels thru expedia until now. Most of them 4 and 5 star hotels. I've been to many many hotels all around the world----USA, Europe, Asia. This hotel does not have anything common with even 1 star hotel---dirty and small rooms, I do not know why it is signed with 4 stars. First, we are situated in a room, called standart room that looks like a cheap student hostel. Once I talked with the staff, they moved me to a "luxorious" room, which looks like a norma room in a 3 star hotel, but dirty, cold and...and....the heating system was stopped in 3 A.M..SPA CENTER??? NO...IT IS NOT--IT JUST A SWIMMING POOL WITH BATHROOM!!! THAT STAY IN THIS HOTEL WAS THE WORST NIGHMARE I HAVE EVER DREAM. AFTER 2 NIGHTS THERE I NEEDED VACATION FOR ANOTHER 3 DAYS.....STAY AWAY!!! RUN AWAY!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Villa Roka, Bansko, Bulgaria

We booked this hotel two months before our departure and booked a deluxe room on the highest floor facing the mountains. On arrival, we were given a room on the first floor with view of buildings. We complained immediately to the receptionist and she gave us the possibilty to view two other rooms which were not what we booked. After re-complaing, she had no alternative but to give us a duplex room facing the mountains with a balcony. Cleaning of the room is much to be desired as stains on the coffe table were left uncleaned for the whole stay.Water was leaking in the bathroom from the central heating and from under the sink which was left there unnoticed by the maids. We ordered some food by room service and the plates were delivered cold and uncovered. It's a pity that the service in this hotel is very poor as the hotel itself is very modern and relaxing, when there are no children screaming and shouting in the reception for a whole day!!

10/10 Excellent

Steve, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel, for a very good price.

This hotel has everything you'd expect from a four star rating. The rooms are comfortable with plenty of space, the service all good and I was satisfied by everything. The spa facilites are fantastic, and a lot of time was spent there if not skiing! My only complaint would be the price of the food in the restaurant. The food is edible, but definitely not up to the standard of what you are paying for. I would reccomend walking down one street and eating in one of the many restauants on the main street, all of wich will be cheaper and better.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

nice location in the center of the city

the third bed in the room was really awfull, a small sofa they turned into a bed! No Toillet paper in stock! We had to ask for more! Nearly acceptable meals.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

ΧΑΛΙΑ

ΜΕ ΤΙΠΟΤΑ ΔΕΝ ΕΙΝΑΙ 4 ΑΣΤΕΡΙΑ.ΤΟ ΠΡΩΪΝΟ ΤΟΥ ΚΑΛΟ.ΑΛΛΟ ΔΩΜΑΤΙΑ ΖΗΤΗΣΑΜΕ ΑΛΛΟ ΜΑΣ ΕΔΩΣΑΝ ΚΑΙ Η ΜΕΖΟΝΕΤΕΣ ΤΟΥΣ ΑΠΑΡΑΔΕΚΤΕΣ.

6/10 Okay

Verified traveller

6/10 Okay

Chrysa, Thessaloniki,Greece

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

it does not deserve to be a 4 star hotel

good service and spa good internet connection not very close to the center on foot not very clean carpets very poor and not good breakfast

8/10 Good

kristian, bergen

Liked: Staff & service, property conditions & facilities
thin walls, so could here your neighbour.. otherwice good value

2/10 Terrible

Lutz, Krefeld, Deutschland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dunkle, kleine, schmutzige Zimmer ohne Aussicht - niemals zu empfehlen

Die angebotenen Zimmer waren absolut inakzeptabel.

8/10 Good

Ηλίας, Πειραιά, GRE

Liked: Staff & service, room comfort

Villa Roka - 6 λεπτά με τα πόδια από το κέντρο.

Το ξενοδοχείο ήταν αρκετά περιποιημένο. Με κάποιες προσθήκες, θα άγγιζε το τέλειο. Το πρωινό ήταν καλό αλλά θα μπορούσε να σου δίνονται περισσότερες επιλογές. Στα συν, η μεταφορά στη γόνδολα με mini-bus. Προσωπικά μου άρεσε ότι δεν ήταν τόσο κεντρικά, οπότε είχες την ησυχιά σου. Ωστόσο περπατώντας 6 λεπτά βρισκόσουν στο κέντρο και σε 8 λεπτά στην γόνδολα.

8/10 Good

nus, izmir , TURKIYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for everything ....

near to bansko old city center by 5 min walking . they have ski room for storage . shuttle to gondola two way (but last return is 16:45 is little bit early ) stuffs are polite and helpfull and smile , we accomodate as a bed and breakfast and breakfast is good . rooms are clean . we did not use pool and spa so i can not make critic about it . but overall is good for our stay we are pleased to stay villa roka we can choose villa roka next time for sure ....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great ski holiday at villa roka

villa roka is located very close to old city center little bit far from godola for ski but they have shuttle and they give you a ride to the gondola only problem is shuttle return 16:45 from gondola to hotel we never catched it because ski slopes are huge there and we forgot the time :) overall is great price for this hotel . my wife and i very satisfied our holiday at villa roka .... staffs are polite and helpfull for everything .

6/10 Okay

Thanasis, Alexandroupoli

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Poli kalo ntisain k megali i mesoneta alla theli sintirisi giati to exoun paratisi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Villa Roka: Apo tis kalyteres epiloges sto Bansko

Poly omorfo, moderno xenodoxio, teleio spa center, katharo, 3 lepta me amaxi apo tin gondola. Protimiste to deluxe double room, mikri diafora stin timi apo to standard alla poly pio aneto. Episis frondiste na minete se orofo, sto isogio einai mikrotera ta domatia kai myrisoyn kapno apo to tsaki tou loby.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Villa Roka - Bansko

Poly kalo spa center, se poly kali thesi konta sth gondola. Kata ta alla kakodiatirimeno to Villa Roka, kakodiathetoi oi ypalliloi kai kakisto to fagito. To stantard double room den eiche kan kampina ntousieras.

8/10 Good

Antigoni, Thessaloniki,Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Villa Roka in Bansko

A really beautiful,new hotel ,just 5-6 minute walk from the center of bansko.Minimal and different decoration (never seen that in bansko) , great lobby bar, you can hang out there for hours and hours,good services , polite staff (they spoke english an greek) ready to satisfy all your demands.Our room was clean and tidy everyday and they changed towels daily too.The lifts and the gondola were a little far but the hotel provided mini bus to take you there and back.We were absolutely satisfied and we're definetely going to stay there next time.Really good value for money, we paid a 4 star hotel in a price of a 2 star.Hope I've been helpful!