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Platinum Hotel & Casino, Bansko

4.0 star property

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Photo gallery for Platinum Hotel & Casino, Bansko

Indoor pool, pool loungers
3 restaurants, international cuisine
Front of property
Minibar, in-room safe, desk, iron/ironing board
Indoor pool, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
9 Georgi Nastev Street, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪5 min walk‬
  • Place, Vihren
    ‪10 min walk‬
  • Place, Bansko Gondola Lift
    ‪10 min walk‬

Room options

View all photos for Twin Room, Balcony (Free WiFi & SPA access)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Balcony (Free WiFi & SPA access)

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Room (Free WiFi & SPA access)

Minibar, in-room safe, desk, iron/ironing board

Twin Room (Free WiFi & SPA access)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (Free Wifi & Spa access )

Junior Suite (Free Wifi & Spa access )

Junior Suite (Free Wifi & Spa access )

  • 48 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Room (Single Use)

Minibar, in-room safe, desk, iron/ironing board

Twin Room (Single Use)

  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Balcony (Single Use)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Balcony (Single Use)

  • Sleeps 2
  • 1 Single Bed

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About this property

Platinum Hotel & Casino, Bansko

Family-friendly slopeside fun with 3 restaurants
With direct access to the slopes, Platinum Hotel & Casino, Bansko makes guests feel at home with amenities like a full-service spa and an indoor pool.
Platinum Hotel & Casino, Bansko offers 145 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
During your stay at Platinum Hotel & Casino, Bansko, you're just a quick walk from Bansko Ski Resort. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, massages, or facials at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Bansko Ski Resort and Vihren
  • Free casino, ski, and local-area shuttle service
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Platinum Hotel & Casino, Bansko helps provide the perfect ski vacation with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a sauna and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bansko hotel.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine.
Onsite venue #2 - This restaurant specializes in international cuisine. Open daily.
Kosher restaurant - This restaurant specializes in kosher dishes. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free casino shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kosher restaurant

Things to do

  • 15 gaming tables
  • 70 slot machines
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Casino (6,458 square foot of space)
  • Children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 80
  • New Year's Eve (December 31) Gala Dinner per child: EUR 40 (from 2 to 11 years old)
  • A tax is imposed by the city: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Platinum Hotel & Casino, Bansko offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Perun
Perun Bansko
Perun Hotel
Perun Hotel Bansko
Hotel Perun Platinum Casino Bansko
Hotel Perun Platinum
Perun Platinum Casino Bansko
Perun Platinum
Platinum Hotel Casino Bansko
Platinum Casino Bansko
Platinum & Casino, Bansko
Platinum Hotel & Casino, Bansko Hotel
Platinum Hotel & Casino, Bansko Bansko
Platinum Hotel & Casino, Bansko Hotel Bansko

Platinum Hotel & Casino, Bansko Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 9 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t confirmed the one of the two rooms that I booked. They say they didn’t cooperate with ebookers. I have to argue for one hour to give me my second room.
Stayed 4 nights in Feb 2019

8/10 Good

Gez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

danut arcadie

Liked: Cleanliness, staff & service, room comfort

never again there

almost all turists were Israelis so no pork meat in the hotel pool 1.6 meters even keel so shorter people need help guys speaking too loud during the night,knocking the doors randomly there are other nations in this world-respect please

2/10 Terrible

Verified traveller

Disliked: Staff & service

Terrible hotel

This was one of worst hotels I stayed in, the staff were so rude in general, the food was always cold, terrible selection no cereals even at breakfast Lifts are so so slow terrible No childcare facilities only a small poky playroom I would not recommend this hotel as it was a stressful experience
Stayed 5 nights in Dec 2017

8/10 Good

Angel

Liked: Cleanliness, staff & service, room comfort

A bit run down hotel but OK for the money

Property is a bit run down. Needs renovation. But overall OK.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Overall good experience. The rooms need a fresh paint and some renovation. Hotel staff were very kind.

10/10 Excellent

Ioanna

Liked: Staff & service, property conditions & facilities, room comfort

Ευχάριστη διαμονη

Εξυπηρετικοτατο και ευγενέστατο προσωπικό. Ωραίος μπουφές. Ικανοποιητικό σπα. Σχετικά κοντά στη γόνδολα με τα πόδια.
Stayed 2 nights in Feb 2019

6/10 Okay

asena

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019

8/10 Good

VASILIOS

Liked: Staff & service, property conditions & facilities

Μπανάκι σκι

Καλό ξενοδοχείο με ζέστη πισίνα και Σχετικά Καλό φαγητο
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badet trenger oppussing. Veier er brøytet for snø, men ikke fortau. Parkeringsplassene kunne også vært bedre brøytet.

8/10 Good

Nikolaos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

ΚΑΛΟ ΚΑΙ ΟΙΚΟΝΟΜΙΚΟ

Πολυ καλο νalue for money

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War insgesamt ein toller Aufenthalt, Preis Leistungs Verhältnis des Hotels ist einmalig. Auf jeden Fall eine Reise wert!