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Platinum Hotel & Casino, Bansko

4.0 star property

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Photo gallery for Platinum Hotel & Casino, Bansko

3 restaurants, international cuisine
2 bars/lounges
Reception
Minibar, in-room safe, desk, iron/ironing board
Indoor pool, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
9 Georgi Nastev Street, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪7 min walk‬
  • Place, Bansko Gondola Lift
    ‪10 min walk‬
  • Place, Ski Bansko
    ‪17 min drive‬

Room options

View all photos for Twin Room, Balcony (Free WiFi & SPA access)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Balcony (Free WiFi & SPA access)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room (Free WiFi & SPA access)

Minibar, in-room safe, desk, iron/ironing board

Twin Room (Free WiFi & SPA access)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (Free Wifi & Spa access )

Junior Suite (Free Wifi & Spa access )

Junior Suite (Free Wifi & Spa access )

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room (Single Use)

Minibar, in-room safe, desk, iron/ironing board

Twin Room (Single Use)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Balcony (Single Use)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Balcony (Single Use)

  • Sleeps 2
  • 1 Twin Bed

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About this property

Platinum Hotel & Casino, Bansko

Ski hotel with 3 restaurants and a full-service spa
With direct access to the slopes, Platinum Hotel & Casino, Bansko makes guests feel at home with amenities like a full-service spa and an indoor pool.
Platinum Hotel & Casino, Bansko offers 145 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
During your stay at Platinum Hotel & Casino, Bansko, you're just a quick walk from Bansko Ski Resort. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, massages, or facials at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Bansko Ski Resort and Vihren
  • Free local-area, ski, and casino shuttle service
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Platinum Hotel & Casino, Bansko helps provide the perfect ski vacation with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a sauna and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bansko hotel.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine.
Main Buffet Restaurant - This restaurant specializes in international cuisine. Open daily.
Kosher restaurant - This restaurant specializes in kosher dishes. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free casino shuttle
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kosher restaurant
  • Main Buffet Restaurant

Things to do

  • 15 gaming tables
  • 70 slot machines
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Casino (6,458 square foot of space)
  • Children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 80
  • New Year's Eve (December 31) Gala Dinner per child: EUR 40 (from 2 to 11 years old)
  • A tax is imposed by the city: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Platinum Hotel & Casino, Bansko offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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