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4.3 out of 5

"Very good breakfast.Big differences between unrenovated and renovated rooms. Some lack proper air conditioning. " More

By a verified traveller on Sat 21 May 2022

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Essential Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€133* Per night/room 7 Apr - 8 Apr

Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Essential Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Essential Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Essential by Dorint Basel City . During your stay, you're just a quick walk from Musical Theater Basel. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Cote Jardin
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Musical Theater Basel and 7 minutes on foot from Rosentalanlage
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Essential by Dorint Basel City ratings based on 79 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Essential by Dorint Basel City

Everyone (40) Couples (16) Business (2) Family (7) Students (1) Friends (3) Other (1)
3 out of 5

Posted by on 18 Sep 2023

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Comment from Hotel Management

31 Oct 2023 by Julia Kölzer

Lieber WilliVielen Dank für Ihre Bewertung. Wir bedauern, dass wir Ihre Erwartungen scheinbar noch nicht ganz erfüllen konnten? Was hat für Sie noch gefehlt? Wir freuen uns, wenn wir ein etwas detaillierteres Feedback von Ihnen erhalten, um damit unseren Service weiterentwickeln zu können. Wir hoffen, dass wir Sie wieder einmal bei uns begrüssen dürfen. Herzliche GrüsseJulia Kölzer

4 out of 5
Very good breakfast.Big differences between unrenovated and renovated rooms. Some lack proper air conditioning.

Posted by on 21 May 2022

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Comment from Hotel Management

14 Jun 2022 by Julia Kölzer

Dear Martti Thank you for your feedback. We are glad that you enjoyed staying with us. Best regards Julia Kölzer

5 out of 5

Posted by on 12 Oct 2021

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Comment from Hotel Management

2 Feb 2022 by Julia Kölzer

Dear Sandro Thank you for your perfect review. We are glad that you enjoyed staying with us. We hope to see you soon again. Best regards

5 out of 5

Posted by on 26 Sep 2021

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Comment from Hotel Management

2 Feb 2022 by Julia Kölzer

Dear Marusya Thank you for your great rating. We hope that we will see you again here in Basel. Best regards Julia Kölzer

3 out of 5
Nhân viên tiếp Tân phục vụ chưa được chuyên nghiệp. Khi tôi trả phòng,họ kêu tôi phải trả tiền đậu xe. Trong khi đó tôi đặt phòng có chỗ đậu xe luôn. Đúng ra anh ta phải coi trước khi nói với khách như vậy. Nhân viên nữ phục vụ ở phòng ăn sáng không được niềm nở cho lắm,họ chỉ hỏi tôi số phòng trong khi những người khác không hỏi. Hay tôi là người nước ngoài ???

Posted by on 4 Aug 2019

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Comment from Hotel Management

29 Jan 2020 by Julia Kölzer

Dear guest Thank you for your rating. We are sorry that we could not fully convince during your stay. We hope that we may welcome you again for a second chance. Best regards Julia Kölzer Rooms Division Manager

5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Julia Kölzer

Dear guest Thank you very much for your outstanding rating. We are pleased that you enjoyed staying with us and we hope that we soon welcome you again. Best regards from Basel Julia Kölzer Front Office Manager

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Kind regards, Jaqueline Heise

Dear Guest, thank you very much for your positive feedack. We are truely glad to hear that you enjoyed our service and look forward to welcoming you again.

5 out of 5

Posted by on 20 Feb 2024

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Comment from Hotel Management

27 Mar 2024 by Julia Kölzer

Lieber MichaelVielen Dank für die fantastische 5 Sterne Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, dass wir Sie bald wieder einmal bei uns begrüssen dürfen.Herzliche GrüsseJulia Kölzer

5 out of 5

Posted by on 15 Nov 2023

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Comment from Hotel Management

20 Nov 2023 by Julia Kölzer

Liebe FabienneVielen Dank für die hervorragende Bewertung. Es freut uns, dass Sie sich rundum wohlgefühlt haben und wir hoffen sehr, dass wir Sie bald wieder bei uns begrüssen dürfen. Herzliche GrüsseJulia Kölzer

4 out of 5
Hilfsbereites Personal, gute Lage, ÖV-Anbindung und saubere Zimmer.

Posted by on 13 Nov 2023

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Comment from Hotel Management

15 Nov 2023 by Julia Kölzer

Liebe AndreaVielen Dank für Ihre gute Bewertung und Ihr gutes Feedback an unsere #HotelHelden. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns verbracht haben. Dürfen wir Sie bald wieder einmal begrüssen? Herzliche Grüsse aus BaselJulia Kölzer

About the Essential by Dorint Basel City

Location Schoenaustrasse 10, Basel, BS 4058

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the family-friendly Essential by Dorint Basel City . For a fee, parking is available. This 4-star Basel hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Built in 2002
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Basel Bad Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Essential by Dorint Basel City offers 171 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 26-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Cote Jardin – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.

Pet Policy

  • Pets: CHF 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 132 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 26 to 26 per person
  • Covered self-parking fee: CHF 25 per day
  • Pet fee: CHF 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorint der Messe Basel
  • Dorint der Messe Hotel Basel
  • Dorint der Messe Basel Hotel
  • Dorint An der Messe Basel
  • Essential By Dorint Basel City
  • Essential by Dorint Basel City Hotel
  • Essential by Dorint Basel City Basel
  • Essential by Dorint Basel City Hotel Basel

You should know

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.