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Pullman Basel Europe

4.0 star property

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Photo gallery for Pullman Basel Europe

Exterior
Meeting facility
Classic Room
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Clarastrasse 43, Basel, BS, 4058
  • Place, Congress Center Basel
    ‪2 min walk‬
  • Place, Marktplatz
    ‪13 min walk‬
  • Place, Basler Muenster
    ‪15 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

9.8 out of 10
Exceptional
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

Classic Room, 1 Double Bed, Terrace, Garden View

Classic Room, 1 Double Bed, Terrace, Garden View

  • Garden view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Pullman Basel Europe

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Change of towels is available on request.
Pullman Basel Europe offers 141 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-cm LED televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Pullman Basel Europe. During your stay, you're just a quick walk from Congress Center Basel. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Congress Center Basel and 4 minutes by foot from Rosentalanlage
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Pullman Basel Europe. Parking is available for a fee.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Bistro Europe - This bistro serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CHF 27 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Europe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,813 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm LED TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 65.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 65
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 65.00 (subject to availability)
  • Late check-out fee: CHF 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Pullman Basel Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 576 out of 828 reviews
Rating 8 - Good. 207 out of 828 reviews
Rating 6 - Okay. 28 out of 828 reviews
Rating 4 - Poor. 11 out of 828 reviews
Rating 2 - Terrible. 6 out of 828 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

klimentina

Stayed 1 night in Nov 2025

8/10 Good

michael

Travelled with partner
Big room and bathroom. Friendly reception staff. Location great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brodie

What a place. We absolutely loved our stay here, it was absolutely perfect for our long weekend in Basel and we will be recommending this place to anyone who has plans to visit this super city!
Stayed 3 nights in Oct 2025

10/10 Excellent

Diane Pepper

Liked: Cleanliness, amenities
Great spot to stay in the center of Basel!
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was amazing apart from trying to get served in the bar area, the barstaff seem to actively avoid making eye contact. Apart from that all great and reception staff were really helpful
Stayed 3 nights in Oct 2025

8/10 Good

Pedro, Naugatuck

Stayed 2 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff exceptional, helpful and friendly!
Stayed 1 night in Oct 2025

4/10 Poor

JHPM

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking to downtown shopping was quick and easy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff, amazing breakfast. Close proximity to the rain with plenty of things to do. Easy use of the tram from the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely rooms, smelt nice
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Maurus

Stayed 1 night in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Excellent hotel and location Super friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really clean and comfortable. They gave us a Basel card, so we could use public transport for free. One downside was that tram passes along the street next to the hotel, and you can hear it.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Amenities
Property was clean and location was perfect and central to everything
Stayed 1 night in Aug 2025

8/10 Good

Iain

Stayed 2 nights in Aug 2025

4/10 Poor

Sherry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Absolutely no air conditioning

I selected this hotel in Basil because if it’s rating and specifically because it has air conditioning. It does not have air conditioning whatever system it uses. It does not call the room. We requested a freestanding fan, which made the room tolerable. If you have any sensitivity to the heat, do not go there other than that the room was nice. The people were nice and patronizing
Stayed 2 nights in Aug 2025

10/10 Excellent

Hamed, Coral Gables

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is perfect for a visit to Basel. You can discover both banks of the river in an easy way. You are close to everything but far enough from noise of the city center.
Stayed 5 nights in Jul 2025

10/10 Excellent

Viggo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Sheikh, Hilliard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff are extremely helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025