6/10 Okay
Patricia
Travelled with family, Travelled with partner
24 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spacious and very clean! Continental Breakfast package was good but the items did not vary in 6 days. By the second day of our stay we noticed to that some items from the continental breakfast buffet, such as, bacon, sweet bread, sausages, just to name a few, were being rationed and/or removed. When other guests came to eat the staff did not always inform the guests of options to order missing items on the “continental buffet” breakfast. The pool needed cleaning. Lots of mosquitoos in the lobby area. The hotel is on the Atlantic side with rough water. It is not near a swimmable beach. Although the hotel offers a shuttle to other nice beaches, the staff tries to price gouge you or tell you that you must pay for a free shuttle services that was originally included in your package or as advertised by the hotel. As well, after each daily attempt with the reception to schedule a shuttle, you must negotiate a time (usually the shuttle by car leaves at 11:30am and picks you up at 4ish, to bring you back to the hotel. The drivers are very nice and will provide good information and suggestions that can enhance your trip. The food at the restaurant was fantastic with fair portions.
Patricia
Stayed 5 nights in Jan 2025