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City Central Hotel

2.0 star property

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Photo gallery for City Central Hotel

Lobby
Interior
Superior Room
Front of property – evening/night
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Komplek Ruko Nagoya Central Blok, B No. 3-5 Nagoya, Batam, 29444
  • Place, Nagoya Hill Mall
    ‪3 min walk‬
  • Place, Grand Batam Mall
    ‪17 min walk‬
  • Place, BCS Mall
    ‪18 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Standard Room, No Windows

Standard Room, No Windows

Standard Room, No Windows

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Planet Holiday Hotel & Residence
Batam
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 310 reviews
The price is €33
includes taxes & fees
9 Jun - 10 Jun
Planet Holiday Hotel & Residence

About this property

City Central Hotel

Along with concierge services, this hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
City Central Hotel offers 50 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at City Central Hotel, you're just a quick walk from Nagoya Hill Mall. You'll find features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 5 minutes by foot from Nagoya Hill Mall and a 3-minute drive from Grand Batam Mall
  • Airport shuttle service available for a fee
City Central Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. City Central Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this Batam hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 3 floors
  • 5 buildings
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Central Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

City Central Hotel Batam
City Central Batam
City Central Hotel Hotel
City Central Hotel Batam
City Central Hotel Hotel Batam

City Central Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 66 reviews
Rating 8 - Good. 31 out of 66 reviews
Rating 6 - Okay. 16 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice very friendly staff two street to nagoya hill Walking distant.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far good 👍
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Redza

Stayed here when the hotel was newly opened about 5 yrs ago Back then everyone was cheerful, now is entirely different atmosphere Check in staff wasnt friendly at all, no smiles and no greetings The only staff that was helpful and friendly were the houskeeping and security, always smile and greet On my second day, there was a lift maintenance in progress and it took quite a long time hence i have to go up and down and my room is on the third floor. The only good thing abt the hotel is its location just opposite nagoya hill and right behind there are rows of money changers
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive

This hotel was bad now booking no included bfast. Yet pricing was up much as compare before with bfast
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

TARMIDZI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful n polite.....food can say moderate
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive

Hotel was expensive. Late check in.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quite clean and Staff was very friendly. We've a 2 hrs massage at the hotel n were quite satisfied.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Amenities
I like is because it is near nagoya ill mall and the hotel is value for money.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.Value for money

Good hotel.good location.good food around. Price good too.My first chioce in Batam.very clean too.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Nothing to say, overall is satisfied 👍..... Room clesn, Location good. More important is fast response.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Got cockroaches in the room
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having houseflies in the morning breakfast ,that was not very present, hope can improve the cleanliness
Stayed 1 night in Feb 2019
Verified

8/10 Good

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice budget and lack of sleep

Excellent budget hotel too bad hardly to sleep.....
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellence service and location.

Worth to stay. Excellent budget hotel. Good location and good foods area. Highly recommended to all budget travellers.
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive hotel
Stayed 1 night in Nov 2018
Verified

8/10 Good

Ravindran

👍

So far I have stsy this hotel few times and so far good also location easy to shopping and eat. 👍
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

near amenities

Breakfast was simple, food was cold, Strategically located
Stayed 1 night in Sep 2018
Verified

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping mall. Nice hotel with decent breakfast. Do not expect fancy breakfast buffet as you typically expect from a 5 star hotel.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Verified traveller

Amenities is good but only sound disturbance

The place is convenience to the amenities but the room is noisy, disturbance from neighbours and the surroundings.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ravindran

Liked: Staff & service
No comments, so far good
Stayed 1 night in Jul 2018
Verified

8/10 Good

Rajakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money. Only concern is wash basin

Overall stay was good. Value for money and guest friendly. Wash basin is not comfortable. Kindly give some space for usage. Rest everything feel good.
Stayed 1 night in May 2018
Verified

6/10 Okay

Richard

Disliked: Staff & service, property conditions & facilities, room comfort

Ok only

The bed very bad. Breakfast horrible. Just only distance walk to shopping mall only.
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Judy

Liked: Cleanliness, staff & service

Great location

Great location wirh eateries and small shops in the vicinity. Walking distance to Nagoya Hill Shopping Mall. Not much choice for breakfast but one can always make do with nearby eateries. Will stay again due to great location and low hotel costs.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Ravindran

No comment

I'm quite disappointed when I check in . Because I booked Hotel.com saying that I want non smoking room but they say room full only have smoking room . They should know earlier I'm going to check in must give non smoking room also that floor level 3 was so noisy keep talking outside and I don't have peaceful. Please in future keep reserve for those book for non smoking room . Thank u
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Room is clean, service is good and hotel location is excellent.
Stayed 2 nights in Jul 2017