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Goodway Hotel Batam

4.5 star property

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Photo gallery for Goodway Hotel Batam

Indoor pool, outdoor pool
Massage/treatment rooms
Outdoor dining
Gym
Coffee and/or coffee maker

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Imam Bonjol No.1, Nagoya, Batam, Batam Island, 29432
  • Place, BCS Mall
    ‪10 min walk‬
  • Place, Grand Batam Mall
    ‪12 min walk‬
  • Place, Nagoya Hill Mall
    ‪13 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room (Deluxe King Room)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (Deluxe King Room)

  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Grand Deluxe Room)

Coffee and/or coffee maker

Deluxe Room (Grand Deluxe Room)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Planet Holiday Hotel & Residence
Batam
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 310 reviews
The price is €32
includes taxes & fees
10 Jun - 11 Jun
Planet Holiday Hotel & Residence

About this property

Goodway Hotel Batam

Along with 2 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 4 bars/lounges, a health club, and a poolside bar.
Goodway Hotel Batam offers 268 air-conditioned accommodations with fireplaces and minibars. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
With your stay at Goodway Hotel Batam, you'll be connected to a shopping center and within walking distance of Nagoya Hill Mall. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 14 minutes by foot from Nagoya Hill Mall and a 3-minute drive from Grand Batam Mall
Goodway Hotel Batam offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury Goodway Hotel Batam. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Colonial Batam hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Nusantara - Onsite restaurant. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Nusantara

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Built in 1992
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before 12:30 PM

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 per person
  • Rollaway bed fee: IDR 300000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Goodway Batam
Goodway Hotel
Goodway Hotel Batam
Hotel Goodway
Goodway Hotel - Batam Indonesia
Goodway Hotel Batam Hotel
Goodway Hotel Batam Batam
Goodway Hotel Batam Hotel Batam

Goodway Hotel Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 110 reviews
Rating 8 - Good. 31 out of 110 reviews
Rating 6 - Okay. 43 out of 110 reviews
Rating 4 - Poor. 18 out of 110 reviews
Rating 2 - Terrible. 11 out of 110 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

rina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel already close down l.

The hotel is already close down and they still accept our booking.we went there and everything is empty...we had to look for another hotel immediately...
Stayed 2 nights in Sep 2018
Verified

8/10 Good

dst

Liked: Staff & service

Need clean

Toilet need further clean. From the lift to rooms walk way bit smelly
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Harry

Liked: Staff & service
Disliked: Cleanliness
I am sure it was a classic in its day but getting tired. Lovely staff made the stay enjoyable but the general condition is poor.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Good

The WIFI was poor, NO shower bathtub only, hot water not functioned at bathroom. But the breakfast was great.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Hoyee

Liked: Staff & service, room comfort

Great, affordable hotel near Nagoya!

Goodway Hotel is extremely affordable! Plus it's less than 5 mins away from Nagoya by car! The hotel has facilities like swimming pool, jacuzzi, wine bar with a pool table, and all are great! Breakfast buffet is also amazing. Thank you Expedia!!
Stayed 2 nights in Apr 2018
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

It was such a terrible hotel, the aircon was not working and there was nobody around, pub is closed, ants were everywhere in the hotel, no cancellation allowed thus we were stuck there for two nights, street around the area was unsafe, worst toilet ever and i dont EVER want to step into this hotel ever again. On a side note deposit at 300k rupiah was ridiculous for such quality.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

satya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel.. but the restaurant staff are rude

Front office staff are pleasant. The restaurant staff are rude We asked for an omelette. It took atleast 30 mins and repeated requests to get one.
Stayed 3 nights in Apr 2018
Verified

4/10 Poor

Sin chong

Disliked: Cleanliness, property conditions & facilities, room comfort

2-day Golf trip to Batam.

Very rundown condition. Corridor to room smells bad, mattress soft and sagging causing back ache, air conditioner not cold despite setting to 15deg C.breakfast ok.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toilet cleanliness

I think the cleanliness of the toilet has dropped over the years. Discolored bath towels and only I tooth brush was given for double occupancy, need to ask to additional tooth brush.
Verified

8/10 Good

Verified traveller

Ok hotel

Dont expect any wow factor, old & run down hotel, waiting area quite alot of mosquitos.. very nice and big bed.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

agnes

Liked: Staff & service, room comfort

Decent and convenient

The hotel is decent, generally clean and hotel staffs are nice and helpful. However the pool and jacuzzi are not that clean, the sauna and steam room are okay. The room only provided one set of toiletries when there were 2 of us. When they make up room, towels were not changed though. Overall this hotel is good enough for the price. It is only about 5-8mins walk to Nagoya hill mall.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

LEE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

40/100 room..not worth to be 4 stars..

Room was big but definitely a big difference compared to picture. The conditions of the room is probably 40/100 that’s what u can say. Bathtub has many black stain...hmm well overall the hotel buffet was great! Buffet was 80/100!
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Unpleasant Stay

too noisy with the kids playing at the pool early morning
Stayed 2 nights in Jun 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

No comment

Not good, from room to breakfast not up to standard
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Old hotel in Nagoya area

Hotel is indeed old. Running water was rusty and too yellow that we needed to transfer rooms.But all the staff in this hotel are great. Food here is also good and it's walking distance to Nagoya hill shopping center. Pubs are also just across the street
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star

good hotel, big rooms
Verified

6/10 Okay

Shakirin

Breakfast limited... not much food... Toilet no floor mat... Toiletry not complete... Balcony is dirty...
Verified

6/10 Okay

Mohsen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with the room given n Porter service

We had booked the hotel one month in advance and when we arrive, we were given a room which has a window that is facing a wall. When we were going to check out we had called for the Potter to help us with our bags. We left him with the handling of the bags. Board the cab with the samexamination Porter helping loading the bags and not realising anything wrong with one of the bags. Once we alight from the taxi we notice that the handle of the bag was broken. The Porter didn't even tell us that he had broke the handle of the bag while handling the bags.
Verified

6/10 Okay

Meristika

Hotelnya nyaman meskipun bangunan dan properti nya sudah lama. Staffnya ramah
Verified

2/10 Terrible

Sappire

Disliked: Cleanliness, property conditions & facilities, room comfort

Last options for 2nd stay

Hotel is torn down. Toilet very dirty. Lots of mosquitos. The only n best good point is extreme best staff and transport services...
Verified

4/10 Poor

visu

Disliked: Property conditions & facilities, room comfort

Unpleasant location

Food at the restaurnt not satisfactory. Looks very deserted.Spoilt basin tab
Verified

8/10 Good

Nurwati

Liked: Cleanliness, staff & service, room comfort

Best Hotel,Good Location

Comfort,but food wise was more to Asian Cuisine. Hotel staff was frenly.
Verified

2/10 Terrible

Ismail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Goodway but its really a Badway"

Hotel is very old and everywhere creaked and broken, missing toiletries, smelly refrigerator, missing min bar, additional water bottle charged eight times normal price, stain and unhygienic towels, kids deep soaking bath tub, late check in not allowed, mattress are old and broken from bottom, buffet breakfast but nothing you will find after 9am and not good at all, broken toilet doors, only the thing some staff are ok and location is good. Overall its cheaper and not equivalent to single star hotel… I will neither stay anymore or recommend any one to stay in Goodway, I will recommend to stay in Da Vienna Boutique Hotel, Grand I Hotel, Allium Hotel, Nagoya Hill Hotel.
Verified

2/10 Terrible

Vijay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth for 1 star even!

This is not a 4 star hotel. Lobby and all rooms are filled with cigeratte smell! Very dirty, Spring bed not mattress! Poor Staff! ...
Verified

2/10 Terrible

yazid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i was so dissapointed that i book a room n i be charged for 2 children n yet wen im asking the staff they say that breakfast only for 2, i paid 39 + , if i noe i jus take another room cost me $45 n get 2 breakfast n yet they say that they cnt gv for my children breakfast.The staff are not frendly show no smiling face even met other staff they dnt even wish the tenant gud moning or afternoon. the breakfast was the worst i experience, only few dish hv no choice jus eat.I hope the hotel can do something abt customer service n the room cleaniness n breakfast. i dnt tink so i wil sty the hotel anymore.Bad experience.