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I Hotel

4.0 star property

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Photo gallery for I Hotel

Front of property
Property entrance
Gym
Lobby
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
  • Place, Nagoya Hill Mall
    ‪3 min walk‬
  • Place, Grand Batam Mall
    ‪19 min walk‬
  • Place, BCS Mall
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Room-Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Room-Smoking

  • Sleeps 2

View all photos for Superior Room-Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room-Smoking

  • Sleeps 2

Executive Apartment

  • Sleeps 2

Similar properties

Interior entrance
I Hotel Baloi Batam
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 327 reviews
The price is €76
includes taxes & fees
30 Mar - 31 Mar
I Hotel Baloi Batam

About this property

I Hotel

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
I Hotel offers 165 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.
During your stay at I Hotel, you're just a quick walk from Nagoya Hill Mall. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at Lotus Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • Just a 4-minute walk from Nagoya Hill Mall and a 3-minute drive from BCS Mall
I Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A fitness center, a sauna, and spa services are also featured at the business-friendly I Hotel. Free self parking is available.

This 4-star Batam hotel is smoke free.

I Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at I Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (December 31) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

I Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 531 reviews
Rating 8 - Good. 195 out of 531 reviews
Rating 6 - Okay. 39 out of 531 reviews
Rating 4 - Poor. 4 out of 531 reviews
Rating 2 - Terrible. 7 out of 531 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

SRI

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 1 night in Dec 2025

6/10 Okay

MUI HUANG

Travelled with group
Liked: Amenities, property conditions & facilities
Have been staying here for my last few Batam trips and have been very happy from room to staff to amenities but this trip was not so pleasant. First of all, think was given a room on a smoking level? Kept smelling cigarettes througout. Then the tap for shower and sink is not working well, its jammed and water splashing all over. The lock on the door was also not working well... Complained to the reception and they were very polite and pleasant, tried to rectify the issues but doesnt help much. Wish they would double checked everything before releasing the room, and we were there after 3pm, which isbthe check in time, so they should have enough time to prepare their rooms for new guest.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sok Hwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintain...
Stayed 2 nights in Sep 2025

10/10 Excellent

Rusminah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room. Excellent service. Mall was walking distance. After check out service, too was superb. Will for sure return for next retreat with family.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruzita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free upgraded

I was given free upgraded to one bedroom.The room was spaceous,clean and beautiful.Super sweet memories created
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ROHANIZA

Travelled with family and small children
Liked: Amenities
Will come to Visit this hotel again for future recommended to all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Idah

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Richard, Feilding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, although it shows its age and there are areas that could do with a tidy up. The rooms are large and the beds comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff. Check in was smooth and flawless.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sasi K.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batam Bash

There’s a calmness to the hotel Nothing is ever rushed Everything is deliberate & guests focus. Can’t get any better than that for me. Probably be my go to hotel in Batam
Stayed 2 nights in Jul 2025

10/10 Excellent

TAN BEE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are smiley, friendly and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jun Wei

Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable staycation

Clean and comfortable place to relax.
Stayed 2 nights in Jul 2025

10/10 Excellent

Weijie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and near to Nagoya mall. Staff is friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Natalie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Stayed 1 night in May 2025

10/10 Excellent

Mohamed Zahril

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8th May till 10th May Stay

Amazing stay. Staff are friendly as usual, place are clean.
Stayed 2 nights in May 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

FAIZAL, Singapore

Stayed 1 night in Apr 2025

10/10 Excellent

Chang

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Serene

Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mohammed

Stayed 2 nights in Feb 2025