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Aparthotel

Oakwood Hotel & Apartments Grand Batam

4.5 star property

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Photo gallery for Oakwood Hotel & Apartments Grand Batam

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Breakfast served, pool views
Building design
Executive Studio
Premier Suite, 2 Bedrooms

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
  • Place, Grand Batam Mall
    ‪1 min walk‬
  • Place, BCS Mall
    ‪5 min walk‬
  • Place, Nagoya Hill Mall
    ‪15 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Private kitchen

Executive Room, 1 Bedroom

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Private kitchen

Executive Room, 2 Bedrooms

  • 72 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Premier Studio

Premier Studio | Private kitchen

Premier Studio

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | Private kitchen

Executive Studio

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Living area

Premier Suite, 2 Bedrooms

  • 98 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Living area

Deluxe Room, 1 Bedroom

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Oakwood Hotel & Apartments Grand Batam

Luxury aparthotel with free parking connected to a shopping center in Batam
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and a 24-hour front desk. Each apartment provides a refrigerator and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are room service and premium bedding. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 217 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
With your stay at Oakwood Hotel & Apartments Grand Batam, you're connected to a shopping center and just a quick walk from Grand Batam Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2024, this luxury aparthotel has 217 apartments on 22 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers a flat-screen TV, a refrigerator, and room service
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at Oak Bistro, a bistro with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include 4 meeting rooms, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • 5 minutes by car from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal
  • Airport and ferry terminal shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Oakwood Hotel & Apartments Grand Batam offers its guests a children's pool, an outdoor pool, and a fitness center. There are 4 meeting rooms available. An airport shuttle (available on request) and a ferry terminal shuttle are available for a fee. The luxury Oakwood Hotel & Apartments Grand Batam also features multilingual staff, concierge services, and room service (during limited hours). Self parking is free.

This 4.5-star Batam aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:30 AM.
Oak Bistro - This poolside bistro serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Ferry terminal shuttle (surcharge)
  • Car hire
  • Car recommended
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool

Restaurants on site

  • Oak Bistro

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A restaurant
  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: IDR 500,000 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Laundry

  • Laundromat nearby

Work spaces

  • 4 meeting rooms
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Cooking classes
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 217 units
  • 22 floors
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2024
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oakwood Hotel & Apartments Grand Batam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 210000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Oakwood Hotel & Apartments Grand Batam offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • The total price shown includes a charge for a mandatory gala dinner on February 16.
  • The total price shown includes a charge for a mandatory gala dinner on February 17.
  • Pets and service animals are not allowed on site.

Property is also known as

Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam

Oakwood Hotel & Apartments Grand Batam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 65 out of 80 reviews
Rating 8 - Good. 14 out of 80 reviews
Rating 6 - Okay. 1 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kok Hoo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Norrayhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Impeccable. Love their complete amenities: iron board&iron, robe, hairdryer, clothes dryer rack, umbrella (to prepare for rainy weather And love the room i was given with kitchenette and ALL its cooking utensils, pots, microwave, washing machine and real fridge (not mini fridge) Its fantastic setup! A complete home away from home!!!
Full view of sunrise from the room with a balcony.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yong Jian, KLANG

Liked: Cleanliness, property conditions & facilities
next to mall, lots of food around, complimentary layer cake
Stayed 1 night in Sep 2025

10/10 Excellent

We Wey

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

SengKee Joseph, Subang Jaya

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location with Astro Food Court just opposite.
Stayed 1 night in Sep 2025

10/10 Excellent

Elsie

Liked: Cleanliness, property conditions & facilities
Like that itbis so bear to a mall. Spent my dau shopping, eating n enjoyed myself at the pool. We wete give FREE HIGH TEA AND WELCOME FOOD N DRINK. WAS AMAZING!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cliff

Liked: Cleanliness, room comfort
It’s a service apartment with cooking facility. Clean and comfortable. Next to Grand B
Stayed 2 nights in Aug 2025

10/10 Excellent

SEUNGHEE

Stayed 1 night in Aug 2025

10/10 Excellent

Boon Leong

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ALVIN

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

B

Excellent choice, great location, clean room with spectacular view. Conveniently located next to mall, with plenty of food options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Muhamad

Travelled with family
Liked: Cleanliness, room comfort

1st Batam stay in ages

Loved my stay at Oakwood Hotel & Apartments Batam. The staff spoke fluent English and were generally polite. Chose this hotel cos it offers suite rooms that have microwave which is convenient to heat up leftover food. Appreciate the fact that the hotel also provides water dispensers available on every floor for guests. Especially loved that it is also linked to the Grand Mall Batam for easy shopping and eating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fui Fong

Liked: Cleanliness, room comfort

Nice hotel

We had a wonderful stay with a complimentary upgrade to the Studio Executive Room in celebration of my husband’s birthday. The thoughtful room decoration and birthday cake were a lovely touch. The hotel is clean, modern, and perfectly located right next to Grand Batam Mall—making shopping and dining extremely convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Chin Han

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shofurah

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

Love this hotel!

New and clean hotel. Welcoming and helpful staff. Bfast has a good range of food including desserts. And it is just next to Grand mall
Stayed 2 nights in Jul 2025

10/10 Excellent

MD AZMI

Stayed 1 night in Jul 2025

10/10 Excellent

Siu Tjing Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Khoo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
On the whole, the hotel looks very posh and cosy. Toilet is of a good size and clean. But the room was rather small for 3 person(2D1C). There was this drilling going on through the night. I could hear/feel it even from the 19th floor.
Stayed 2 nights in Jun 2025

10/10 Excellent

feng

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

KIRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were genuinely surprised how highly tech the hotel was. Modern and cleaned. Conveniently located with grand batam mall right beside it. You are able to walk to the mall with the linkage shared between the hotel and mall with no issue. If you have a big family, hotel rooms can be linked with doors in between the rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Eng Kok

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Pei De, Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
The check in was smooth and the property is well kept.
Stayed 2 nights in May 2025

10/10 Excellent

Saravanan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soo Ching

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned. Can I confirm this ?
Stayed 1 night in Apr 2025

10/10 Excellent

MD AZMI

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025