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Aparthotel

Oakwood Hotel & Apartments Grand Batam

4.5 star property

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Photo gallery for Oakwood Hotel & Apartments Grand Batam

Outdoor pool
Dining
Executive Studio
Premier Suite, 2 Bedrooms
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Parking included
  • Gym

Explore the area

Map
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
  • Grand Batam Mall
    ‪1 min walk‬
  • Nagoya Hill Mall
    ‪15 min walk‬
  • Harbour Bay Ferry Terminal
    ‪5 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, premium bedding, desk, iron/ironing board

Executive Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

1 bedroom, premium bedding, desk, iron/ironing board

Premier Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

1 bedroom, premium bedding, desk, iron/ironing board

Executive Room, 1 Bedroom

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

1 bedroom, premium bedding, desk, iron/ironing board

Premier Room, 1 Bedroom

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Exterior

Batam Marriott Hotel Harbour Bay

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (102)
The price is €179
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Batam Marriott Hotel Harbour Bay

About this property

Oakwood Hotel & Apartments Grand Batam

Luxury aparthotel with a fitness center and a 24-hour front desk
This smoke-free aparthotel features an outdoor pool, a fitness center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a banquet hall. Each apartment provides a refrigerator and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are room service and premium bedding. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
During your stay at Oakwood Hotel & Apartments Grand Batam, you're just a quick walk from Grand Batam Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This luxury aparthotel has 207 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers a flat-screen TV, a refrigerator, and room service
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff and an elevator
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Nagoya Hill Mall and 5 minutes from Harbour Bay Ferry Terminal
Oakwood Hotel & Apartments Grand Batam offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The luxury Oakwood Hotel & Apartments Grand Batam also features multilingual staff, room service (during limited hours), and an elevator. Self parking is free.

This 4.5-star Batam aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • Limited room service

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Multilingual staff

Location highlights

  • In a business district

Things to do

  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 207 units
  • Banquet hall
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oakwood Hotel & Apartments Grand Batam

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam

Oakwood Hotel & Apartments Grand Batam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 40 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.6/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Saravanan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soo Ching

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned. Can I confirm this ?
Stayed 1 night in Apr 2025

10/10 Excellent

MD AZMI

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wing

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too. Breakfast spread is decent. Staff are polite.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES, FORT SASKATCHEWAN

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and loved the staff
Stayed 1 night in Apr 2025

8/10 Good

Tomomi

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Zhuo Sheng

Liked: Cleanliness, amenities, property conditions & facilities
Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Genghis Khan Bin Setarhan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Linked to grand mall batam just walk through the link at a few levels notes in the lift
Stayed 3 nights in Mar 2025

6/10 Okay

Bernard, singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is nice but relatively small.
Stayed 2 nights in Feb 2025

10/10 Excellent

NUR ZULAIKHA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pek San Jacinth, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!
Stayed 2 nights in Jan 2025

8/10 Good

Luis Antonio Salgado

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Buang Keng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

8/10 Good

Nur Mohammed

Liked: Cleanliness, room comfort

Batam City Hidden Gem?

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Great and friendly service. Very convenient location to great batam mall for food and shopping
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!
Stayed 2 nights in Nov 2024

10/10 Excellent

pey

Liked: Cleanliness, property conditions & facilities
Just beside grand batam mall.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Stay here!

All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Stayed 3 nights in Oct 2024