An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and a 24-hour front desk. Each apartment provides a refrigerator and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are room service and premium bedding. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 217 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
With your stay at Oakwood Hotel & Apartments Grand Batam, you're connected to a shopping center and just a quick walk from Grand Batam Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2024, this luxury aparthotel has 217 apartments on 22 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
Each apartment offers a flat-screen TV, a refrigerator, and room service
Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy a bite to eat at the bistro
Continental breakfast served daily for a fee
Take a swim in the outdoor pool
Amenities include 4 meeting rooms, a multilingual staff, and an elevator
Onsite recreation includes a gym
Steps from Grand Batam Mall and a 4-minute drive from Nagoya Hill Mall
Airport and ferry terminal shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Oakwood Hotel & Apartments Grand Batam offers its guests a children's pool, an outdoor pool, and a fitness center. There are 4 meeting rooms available. An airport shuttle (available on request) and a ferry terminal shuttle are available for a fee. The luxury Oakwood Hotel & Apartments Grand Batam also features multilingual staff, concierge services, and room service (during limited hours). Self parking is free.
This 4.5-star Batam aparthotel is smoke free.
For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:30 AM.
Oak Bistro - This bistro serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Property amenities
Pool/Spa
Outdoor pool
Pool loungers
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
Ferry terminal shuttle (surcharge)
Car hire
Car recommended
Free self parking on site
Limited on-site self parking
Family friendly
Children's pool
Restaurants on site
Oak Bistro
Food and drink
Electric kettle
Paper towels
Refrigerator
Tea bags/instant coffee
Water dispenser
Dining
Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
A restaurant
Room service (limited hours)
Bedrooms
Premium bedding
Rollaway/extra bed: IDR 500,000 per night
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Laundry
Laundromat nearby
Work spaces
4 meeting rooms
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Smoke-free property
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Location highlights
Connected to a shopping centre
In a business district
In a shopping district
Near a health/beauty spa
Near a hospital
Near an outlet shopping centre
Things to do
Children's pool
Cooking classes
Gym
Shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
217 units
22 floors
Banquet hall
Bed sheets changed on request
Built in 2024
Towels (changed on request)
Water dispenser
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Return the keys
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Oakwood Hotel & Apartments Grand Batam
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for IDR 500000.0 per night.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children
Airport shuttle fee: IDR 210000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 500000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Oakwood Hotel & Apartments Grand Batam offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120005320129
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 6:00 AM to 10:00 PM.
Pets and service animals are not allowed on site.
Property is also known as
Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam
Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent hotel and extremely cooperative staff. Excellent location and a being a new hotel everything was in shape . The restaurant manager Ms. Salsa has been so warm & welcoming. Really an asset to have people like her around. I have repeated this hotel & it’s always a pleasure staying with them.
This place is the best in terms of location to Batam grand mall. Just literally a stone throw. Easy access to other parts of Batam as well. Nearby filled with massage and salons. Hotel was clean and spacious.
The 3 best parts were;
1) its right next to a well tenanted mall and old food streets across the roads; directly connected to mall via lift on 8 floor(need to transfer)
2) rooms were relatively well maintained
3) breakfast has a very wide variety of food. Coffee machine has decent coffee
Terence
Stayed 2 nights in Mar 2026
Verified
8/10 Good
Jacqueline
26 Jan 2026
Liked: Amenities, property conditions & facilities, communication
Very friendly and helpful staff. Rooms are clean.
Jacqueline
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Suresh
25 Dec 2025
Liked: Cleanliness, amenities, communication
Clean room, convenience, friendly and responsive staff
Suresh
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Shahril
10 Feb 2026
Liked: Cleanliness, amenities, communication
Everything was good..
Shahril
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Ju Jun
28 Dec 2025
Liked: Cleanliness, amenities, communication
Smooth check-in and check-out.
Ju Jun
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Siti
5 Oct 2025
Clean room, friendly staff and mall just 5 min walk.
Siti
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Siti Fatimah
4 Dec 2025
Liked: Cleanliness, room comfort, communication
Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.
Siti Fatimah
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Jonathan
3 Nov 2025
Liked: Cleanliness, amenities
Great room, clean and nice bed
Jonathan
Stayed 1 night in Nov 2025
Verified
8/10 Good
Nur Mohammed
12 Feb 2026
Liked: Cleanliness, amenities, communication
As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.
Nur Mohammed
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
SengKee Joseph
13 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
great location with Astro Food Court just opposite.
SengKee Joseph
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Mohamed Zahril
16 Nov 2025
Liked: Cleanliness, room comfort, communication
a big mall nearby
Mohamed Zahril
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
JAMES
23 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and loved the staff
JAMES
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Yong Jian
20 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
next to mall, lots of food around, complimentary layer cake
Yong Jian
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Foo
17 Nov 2025
Liked: Cleanliness, room comfort, communication
The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.
Foo
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Verified traveller
12 May 2025
Liked: Cleanliness, room comfort, communication
The check in was smooth and the property is well kept.
Verified traveller
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Salisah
9 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is small but new & clean.
Staff ws friendly and polite.
Breakfast spread was generous and varied.
Location is convenient and close to Grand Mall.
Salisah
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
MOKHTAR
19 Oct 2025
Liked: Cleanliness, room comfort, communication
A great staycation.
Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.
MOKHTAR
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Shofurah
19 Jul 2025
Liked: Cleanliness, room comfort, communication
Love this hotel!
New and clean hotel.
Welcoming and helpful staff.
Bfast has a good range of food including desserts.
And it is just next to Grand mall