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Triniti Hotel Batam

3.5 star property

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Photo gallery for Triniti Hotel Batam

A building with the sign "TRINITI HOTEL" at the top.
A spacious indoor dining area with multiple tables and chairs, large windows, and potted plants.
A multi-story hotel with balconies and a sign reading "TRINITY HOTEL".
A hotel room with two beds, a television, a desk with a lamp, and a mirror.
A modern elevator in a hallway with a checkered floor pattern, a trash bin, and a stairwell with a handrail.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl Raja Ali Haji, Komplek Blvd CC 11-18, Nagoya, Batam, Batam Island, 29443
  • Place, Nagoya Hill Mall
    ‪10 min walk‬
  • Place, Grand Batam Mall
    ‪5 min drive‬
  • Place, BCS Mall
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Standard Room Only

A hotel room with a large bed, a desk, a chair, a mirror, and a wardrobe.

Standard Room Only

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, a mirror, and a wardrobe.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin

A hotel room with two beds, a TV, a desk with a chair, and a window with curtains.

Superior Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Double

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Triniti Hotel Batam

This hotel features a restaurant, a coffee shop/cafe, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is not available.
Triniti Hotel Batam offers 66 air-conditioned accommodations with minibars and safes. 21-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, and bidets.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Triniti Hotel Batam, you're just a quick walk from Nagoya Hill Mall. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 1-minute drive from Nagoya Hill Mall and 6 minutes from Batam Centre Ferry Terminal
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Event space at this hotel measures 56 square feet (5 square meters) and includes conference space. An airport shuttle during limited hours is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Triniti Hotel Batam. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.
Triniti Hotel Batam has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: IDR 50,000 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 56 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Built in 2005
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 150000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 50000 per person
  • Airport shuttle fee: IDR 120000.00 per vehicle (one way)
  • Late check-out fee: IDR 150000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Triniti Hotel Batam offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Triniti
Hotel Triniti Batam
Triniti Batam
Triniti Hotel Batam Indonesia
Triniti Hotel Batam
Triniti Hotel Batam Hotel
Triniti Hotel Batam Batam
Triniti Hotel Batam Hotel Batam

Triniti Hotel Batam Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 17 out of 54 reviews
Rating 4 - Poor. 8 out of 54 reviews
Rating 2 - Terrible. 9 out of 54 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

2.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Choon Ngee

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
More with Expedia. I booked a deluxe rm and paid to Expedia. But the hotel never received the booking and was fully book. Tried to use the Expedia app to communicate with the chat bot. It hangs and never been able to connect for at leasd 10 attempts. The hotel went out of their way to provide.me a spare room. But kt was old ans smells. Worse booking experience I had with Expedia. Money collected upfront with no confirmation from vendor, and non-existent support.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Senthan

Disliked: Cleanliness, amenities, property conditions & facilities
My suggestion is Expedia suppose to remove this hotel from their booking list, when I arrived I was given truly bad room with unclean bad... I question about it, and they said sine I booked via online / Expedia... this is only room available. Since the room is not in good condition, they asked me to pay additional cash to upgrade to better room and unfortunately I have no choice and end-up with I paid double the price. If Expedia is standing behind for their customers... I should get my money back. Location of the hotel also I wont visit again.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Will never come back again...strange noise happened!
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Plus not working and I have to use tv plug
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Whippingpillow

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in too late around 4pm, we requested for extra pillow, toothbrush and towel and they ask for extra charge and i was like “are you serious?!” From the time we arrived, then waited too long to check in and now this? The service is really poor, never gonna come back to this hotel. And the worse is each room they provided only one toothbrush, are we gonna share one toothbrush? I was really disappointed 😩
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good
Stayed 2 nights in Oct 2018
Verified review

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in experience was bad. Staff are unprofessional. Gave me the wrong room and I had to go up n down 3 times to get the correct room that I booked and it smelt weird. Breakfast was quite bad and the typical eggs which is supposed to be free was chargeable. Quite disappointing.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Ashin Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Room is big. Strong shower with hot water. Ideal place for long stay.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
room is too small and poor. inconvenient location. poor breakfast. only one tooth brush.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Jess Tan

Liked: Staff & service

value for money

Great location & price
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Gregory

Liked: Staff & service, room comfort

Good value, surprisingly large and modern room.

It's nothing fancy but compared to other hotels of similar style/price category this was actually a positive surprise. Room is quite large, bathroom modern and fairly clean (by Indonesian standards ...). Hotel is located a bit away from everything but it's actually quite strategic. It's only a 10-15 min. walk (along smaller back streets rather than the busy main road) to nagoya hill or down to kampung bule. Free wifi was working flawlessly and there is even a small desk and chair to get some work done. My only real complaint: the aircon in my room was barely working.
Verified review

6/10 Okay

Ravindran

Disliked: Staff & service, property conditions & facilities

No comment

Firstly need to mention about location not that good becoz need to go somewhere I can't get taxi so I need to walk outside also at night very noisy becoz people playing football late night beside the football court . Secondly when I stay that night was black out no power at all , nobody come to on back power . I waited quite long until I cal the operator then only on back power . Seriously the service quite bad . Thirdly they say breakfast is free but i pay for half boiled egg that is unacceptable . I'm quite disappointed the hotel service . Thank u
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

친절한 직원들

방은 크고 조용합니다. 깨끗하진않아요. 직원들은 전체적으로 착하고 좋아요 주변에 큰쇼핑몰이있어서 거기서 식사를 해결했습니다. 다만 전체적으로 음식가격이 자카르타보다 비싸서 의아했습니다.
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Clean hotel

Nice room good hotel but in a very lonely lane 150 meters away from a busy street. In night the walk thru the dark alley could make one pensive as there could be a rat or two for company
Verified review

6/10 Okay

Ricky

Liked: Cleanliness, staff & service

Nice hotel new to Shopping..

I love the Hotel stay but supply of slippers,tooth brush and soap only one set for both of us.
Verified review

4/10 Poor

Ali

Disliked: Staff & service, property conditions & facilities, room comfort

Short Stay

Limited tables for breakfast,small space could not catered big crowed. Limited food and slow to replanish.
Verified review

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap & worth the price

Shower is strong, friendly staff only a bit distane to the mall.
Verified review

8/10 Good

KAMARULZAMAN

Liked: Property conditions & facilities, room comfort
Its a wonderful holiday we have there.....Service is good....staff is warmth....Breakfast although it is simple but overall we loved it...will definitely come over here again...tq.
Verified review

2/10 Terrible

Dewiyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the bath room is so slippery
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Bad experience

No beverages and electric kettle inside the room. Not convenient as shopping mall are far from the hotel.
Verified review

8/10 Good

CHUN HONG

Liked: Cleanliness, staff & service, room comfort

worth staying again, walking distance to shopping

The room was cosy and the shower jet was strong to make bathing enjoyable. The hotel staff was helpful in providing directions to the nearby shopping malls. the breakfast buffet was decent. We would consider staying here again.
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay at Triniti Hotel Batam

I really enjoyed my stay at Triniti Hotel Batam. For the price that I paid, I find the hotel to be above my expectation. The staff at the reception though slightly poor at english (still able to communicate), are very helpful and friendly. They are also efficient at helping me with my problems such as 'card key not working','lack of towel' because we added 1 person above other requests. The rooms themselves were neat, tidy and clean including the toilets. We only had issue with 1 room where the bed sheet was slightly stained. The general location of the hotel is also ideal as it is located within walking distance of Nagoya Hill shopping centre. However there is a short segment of road (1-2 mins walk) leading to the hotel that is dark. Book this hotel remembering how little you paid and you will be thoroughly surprised at how nice the hotel is. I really enjoyed my stay here and would return in future.
Verified review

6/10 Okay

Sandy

Location of Hotel

First time to this hotel , it wasn't that bad at all, rooms reasonably clean except they don’t provide room slippery and you got to go down to the counter collect yourself. We dare not go out night time as the hotel location near to the residential areas and a small football pitch in front the hotel where the locals will gather there to play football.
Verified review

6/10 Okay

hassan king

clean

short stay..not much to say
Verified review

6/10 Okay

Aaron

Disliked: Property conditions & facilities

Value for Money

Generally the hotel was value for money. They had a TV, Telephone and Fridge in room but no Coffee Maker