See all properties

ZEN Rooms Near BCS Mall Penuin

3.0 star property

Choose dates to view prices

Photo gallery for ZEN Rooms Near BCS Mall Penuin

Restaurant
Standard Double Room
Standard Double Room
Reception
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Komp. Penuin Centre, Blok OB No. 1 -7, Batam, Batam Island, 29211
  • Place, BCS Mall
    ‪2 min walk‬
  • Place, Grand Batam Mall
    ‪3 min walk‬
  • Place, Nagoya Hill Mall
    ‪17 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪29 min drive‬

Room options

Standard Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Lobby
Swiss-Belinn Baloi Batam
Batam
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 323 reviews
The price is €28
includes taxes & fees
14 Jun - 15 Jun
Swiss-Belinn Baloi Batam

About this property

ZEN Rooms Near BCS Mall Penuin

Along with a restaurant, this smoke-free hotel has 24-hour room service and a meeting room. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a 24-hour front desk and a front-desk safe are onsite.
ZEN Rooms Near BCS Mall Penuin offers 10 air-conditioned accommodations with safes and hair dryers. 20-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

During your stay at ZEN Rooms Near BCS Mall Penuin, you're just a quick walk from BCS Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a meeting room, and an elevator
  • 11 minutes by foot from Grand Batam Mall and a 4-minute drive from Nagoya Hill Mall
  • Free airport shuttle service
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly ZEN Rooms Near BCS Mall Penuin also features 24-hour room service, a front-desk safe, and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3-star Batam hotel is smoke free.

Guests are served free local cuisine breakfast daily from 8:00 AM to 10:00 AM.
ZEN Rooms Near BCS Mall Penuin has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 200000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 200000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

ZEN Rooms BCS Mall Penuin Hotel Batam
ZEN Rooms BCS Mall Penuin Hotel Batam
ZEN Rooms BCS Mall Penuin Hotel
ZEN Rooms BCS Mall Penuin Batam
ZEN Rooms BCS Mall Penuin
Hotel ZEN Rooms Near BCS Mall Penuin Batam
Batam ZEN Rooms Near BCS Mall Penuin Hotel
Hotel ZEN Rooms Near BCS Mall Penuin
ZEN Rooms Near BCS Mall Penuin Batam
Zen Bcs Mall Penuin Batam
Zen Near Bcs Mall Penuin Batam
ZEN Rooms Near BCS Mall Penuin Hotel
ZEN Rooms Near BCS Mall Penuin Batam
ZEN Rooms Near BCS Mall Penuin Hotel Batam

ZEN Rooms Near BCS Mall Penuin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 25 reviews
Rating 8 - Good. 14 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Siow Har

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to 2 shoppg malls + nice and friendly staffs

Service was amazing from front line recep, Ms Dewi. So friendly, bubbly and helpful. The hotel is at a back lane, but pretty near to both shopping malls; BSC and Grand Batam Mall. Beddings in the room are pretty comfy (for me).
Stayed 1 night in Feb 2020
Verified

8/10 Good

Philip Poh Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & easily accessible

The checkin was prompt & efficient, front desk staff are friendly & helpful. The location is close to local eateries & malls are within walking distance. Only 20 minutes by taxi to Batam Center Ferry.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort

Short Getaway

Overall was good. Front desk office Miss Dewi kind and helpful.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Overall, the location of this hotel is very convenient to the mall and market. The room is very clean and comfortable but the room is assigned to us that the window is block by the adjacant building. Worst that noise was generated throughout the night, think from should be air con compressors. Please avoid staying at room 106. Thanks!
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Jeris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Room cleanliness and amenities, staff service and location were good. Water temperature couldnt stay got or cold for long, ofte too hot or too cold but was okay, haha. Room was spacious and bright. A stone's throw to local food in the vicinity, as well as BCS Shopping Mall.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Chee

Liked: Cleanliness, property conditions & facilities, room comfort

Fanastry

The rooms was not ZEN rooms
Stayed 1 night in Feb 2019
Verified

8/10 Good

Ler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location hotel

Great location for a weekend escape for food and shopping , staffs are friendly , room is clean and comfort also................overall good choice if you need to escape for foodies and shopping the location is great.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking is city view . When staying in the room that no city view.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Shahirah

Liked: Staff & service, room comfort
All else is great except for the water heater in the shower which temperature isn’t constant - hot 1 minute, cold in the next. Room carpet is dirty, along with coakcroach sightings. But overall, the hotel was comfortable for our stay.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
The hotel is surrounded with food stalls - Chinese n Halal food. Traffic flow along the hotel is heavy causing noise. Breakfast has wide spread of dishes to use. Replenishment is fast by the staff. Cleanliness of carpet in the room is unclean. Overall facilities are ok. Mini bar has alcohol drinks (beer) offered in the room at a rate. There are karaoke rooms in the other wing. Front desk staff did not ensure room is set as per the booking even after confirming during early check in. The other surprise n shocking encounter was that the housekeeping staff can enter the room to change from 2 single beds to double bed n adding extra bed when I am not in the room. I did emphasize to wait for my return as I left the hotel as my personal belongings are already in the room.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Room comfort
We didnt get t room as u promise in t website pic shown.
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

S

Liked: Staff & service
Disliked: Room comfort
I booked for a double bed smoking room. Upon checked it, realised i was given a non smoking room. It was a twin beded room. Two beds joint together and the power switch in middle of the bed head. Its not comfortable at all. Bathroom blinds dropped when I tried to bring it down. First and last stay for me.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Poor Housekeeping. Cannot speak English.

Had a bad experience with hotel reception at check out. They insisted we took their towel. But even after checking our bags, they still couldn’t find anything. The situation was impossible to explain because out of all their staff, only 2 or 3 could speak English. Still delayed us for another 30min after checking our bags, and we could only leave because we had a ferry to catch.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Comfortable room in good location near to Mall with restaurants and shops.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Seow Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batam City Hotel

Its my 3 booking with Hotel.com to stay at Batam City Hotel.Convenient location. Lots of nice food at A2 food court which is about 3 mins walk from hotel. Beside food court is the Batam City shopping centre. Staff was vey good and helpful.Request for late check out as my friend was not feeling well and my ferry time is at 5pm.staff allow us to stay till 3pm to let her rest. Will definately go back again.
Stayed 2 nights in Oct 2018
Verified

4/10 Poor

Alimah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The room smell cigarette. Found one cockroach while sitting on the black sofa.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Value for Money

Rooms are good size for the rate. Good amenities near Mall.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Chee

Liked: Cleanliness, property conditions & facilities, room comfort

Fanasty

Zena room is spaces clean and comfortable good location easy excess to amerity and foods
Stayed 1 night in May 2018
Verified

8/10 Good

DAVID LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Love the location. Near to BCS, eateries, local market etc. Staff from check-in to porters were all very helpful. The oproblem is when taking a shower it turns hot and then to cold every 5 seconds
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gd

The hotel was clean and breakfast ok. Only the construction outside and was noisy
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Andrew

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018