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Best Western Crown Inn & Suites

2.5 star property

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Photo gallery for Best Western Crown Inn & Suites

Lobby
Exterior
Lobby sitting area
Free daily full breakfast
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Place, Batavia Downs Casino
    ‪16 min walk‬
  • Place, United Memorial Medical Center
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Crown Inn & Suites

Hotel in Batavia with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and hair dryers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Crown Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Palm Island Indoor Waterpark. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Palm Island Indoor Waterpark and Batavia Downs Casino
  • Pets welcome for a fee (restrictions apply)
Best Western Crown Inn & Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Crown Inn & Suites also features a vending machine, coffee/tea in a common area, and express check-out. Free self parking is available.

This Batavia hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Reviews

Best Western Crown Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 1009 reviews
Rating 8 - Good. 323 out of 1009 reviews
Rating 6 - Okay. 148 out of 1009 reviews
Rating 4 - Poor. 97 out of 1009 reviews
Rating 2 - Terrible. 50 out of 1009 reviews

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty rude

Front desk was rude and not a critical thinker. Worried more about bureaucratic nonsense than getting the job done. Person at breakfast was rude as well.
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon first entering room there was a stale cigarette smell. This was a non-smoking room. I was the only one to notice so I let it be. They didn't take care of the room or restock the bathroom after the first night. I know some hotels do some don't. I went to the front desk to get 4 sets of towels for us to shower. They didn't have enough clean towels for us. We managed. Got to the breakfast area to find there where no more seats available not even sure of we could get to the counter to even get food so we went to Tim Hortons. We get home and my daughter has red bumps on her back...yup bed bugs. So the minor things I would have not even did a review. But after the bed bugs I felt I should let it be known.
Stayed 2 nights in Jul 2025

4/10 Poor

Jill

Disliked: Cleanliness, staff & service
Motel next to it was very shady looking . Looked like a transient motel . Very dirty looking . Questionable people staying there
Stayed 1 night in Jul 2025

10/10 Excellent

Tamryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable bed probably the best I have stayed on in awhile.
Stayed 1 night in Jul 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and convenient off the highway
Stayed 1 night in Jul 2025

8/10 Good

Amiee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff.clean.great location
Stayed 1 night in Jul 2025

2/10 Terrible

Decarlos

Stayed 1 night in Jul 2025

10/10 Excellent

Fredrick

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean staff was very nice
Stayed 1 night in Jul 2025

6/10 Okay

Staci

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, AC not working great, door broken.
Stayed 1 night in Jul 2025

4/10 Poor

Loretta

XV
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great , right off the thruway. The place is clean and quiet and room was clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

CYNTHIA, Norfolk

Stayed 1 night in Jun 2025

6/10 Okay

Mike

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jena-Lynn

Stayed 1 night in Jun 2025

4/10 Poor

JaLayne

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Check in was normal - but pool and spa out of service. I asked for a discount, the desk attendant said talk to manager in the morning. When checking out - i asked about a discount because of the pool she said no. There was no “management” on site. Kinda disappointed with that. When i asked about sending out “outgoing mail” she told me to go put it in the mailbox at the next door hotel. Um no. Room was nice, but pillows were small, square shaped. Beds comfortable but noisy getting in and out. (Sounds like tin cans) Shower had a slimy floor. Elderly beware. Hotel Room door, had to shove or really pull the door closed. Breakfast- they have daily specials written on a board- that was nice - Friday - scrambled eggs and sausage, oatmeal, waffles, hard eggs , cereal. Bagels/toast jelly cream cheese, coffee juices.. so that was nice. So other than the “attitude” I would say good stay, be careful in the shower.
Stayed 1 night in Jun 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good. The breakfast that was included had many choices and was good as well.
Stayed 1 night in Jun 2025

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities
Excellent Staff. King Suite is awesome; a ton of space. I'll let you know how breakfast is tomorrow
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 3 nights in May 2025

8/10 Good

Sister Shirley Anne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodel! Comfortable beds, clean nice size rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Beck

Stayed 1 night in Jun 2025

6/10 Okay

Bill

Stayed 4 nights in May 2025

8/10 Good

polly

Travelled with family
Liked: Cleanliness, amenities
This was as always good for the price, room only had two towels but slept 4. Freezer was leaking into fridge. Kitchen area had good food but no one to clean up the disaster that some lady and her two kids made all over the food area!
Stayed 3 nights in May 2025