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Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG

Front of property – evening/night
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Free buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4356 Commerce Dr, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪10 min walk‬
  • Place, Batavia Downs Casino
    ‪1 min drive‬
  • Place, Holland Land Office Museum
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG

Hotel with free parking, near Batavia Downs Casino
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG offers 72 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels.

This Batavia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG, you'll be within walking distance of Batavia Downs Casino. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Batavia Downs Casino and 6 minutes from Dwyer Stadium
Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1625 square feet (151 square meters) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG. Free self parking is available.

This Batavia hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,625 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 6 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Darien
Holiday Inn Express Batavia Darien Lake
Holiday Inn Express Hotel Batavia Darien Lake
Holiday Inn Hotel Darien
Holiday Inn Express Hotel Darien Lake
Holiday Inn Express Darien Lake
Holiday Inn Express Hotel Suites Batavia Darien Lake
Holiday Inn Express Darien
Holiday Inn Express Hotel Suites Batavia Darien Lake
Holiday Inn Express Hotel Suites Batavia Darien Lake by IHG

Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 627 reviews
Rating 8 - Good. 175 out of 627 reviews
Rating 6 - Okay. 79 out of 627 reviews
Rating 4 - Poor. 54 out of 627 reviews
Rating 2 - Terrible. 52 out of 627 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nilda, Lovettsville

Liked: Cleanliness, amenities
Very friendly staff
Stayed 3 nights in Oct 2025

2/10 Terrible

Jonathan

Stayed 2 nights in Oct 2025

10/10 Excellent

Julieanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Shelley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and tidy staff was wonderful always friendly every single one. Our only issue is I bring my grandson to the hotel with me and the pool was closed. That's the highlight of his trip and we had no notification or any kind of ideas that it was going to be closed so that was disappointing.
Stayed 2 nights in Oct 2025

4/10 Poor

Jennie

Travelled with partner
Disliked: Property conditions & facilities
Staff was friendly and helpful when checking in. We were there for 3 nights and were not provided any house keeping services for our entire stay. We only had two towels to begin with when we got there. Water was seeping up between the tiles in the entry way and the carpet was damp and stick. When we checked. Out we were billed over $300 a night for the first two nights and $200 for the third.
Stayed 3 nights in Sep 2025

6/10 Okay

Wayne

Liked: Staff & service
Disliked: Cleanliness, room comfort

Not worth money

First room had 2 issues. Dark streaks on rug. Ĺooked like dog dragging rearend across rug. Ac unit not working. Second room: At 300am, drunk running up and down hallways pounding on doors trying to get into rooms. Police called.
Stayed 1 night in Sep 2025

4/10 Poor

Mathieu

Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey, Rensselaer

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Arnie

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2025

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean and comfortable stay

Great stay close the Darien Lake
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

leah

Travelled with group
Disliked: Staff & service

Multiple significant issues

This “no dogs allowed” hotel (which I had to sign to a waiver for upon check in) had a dog barking continuously in the room across from us at 1230am. We tried calling front desk but our phone didn’t work so I called from my cellphone. When we let him know the issue the man at the desk heavily sighed as though he was so annoyed by the inconvenience and told us “there was nothing he could do about it”. In addition to this major issue, there was also no safe and no blackout blinds so if you plan to sleep past 6am I would not recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly. Oh my gosh the beds are like clouds
Stayed 3 nights in Jul 2025

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Clean and simple but a little run down
Stayed 1 night in Jul 2025

10/10 Excellent

William

Exceeded my expectations
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but it was exactly what we needed after a fun day at Darien Lake. The breakfast was very good we filled our bellies and had the energy to make the trip back home. Even though we didn’t want to leave.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly
Stayed 2 nights in Jul 2025

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible customer service

Overcharged.
Stayed 2 nights in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

We needed a place to stay overnight after a concert. Room was very spacious and comfortable. Check in was quick and friendly. The coffee is good.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was a very clean hotel! There was a group of us for travel baseball tournament. We booked this hotel for the pool so the kids could swim after long day of playing ball. The pool was closed for maintenance one of the reasons we booked this hotel was the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Everything was great expect that the pool wasn’t available
Stayed 2 nights in May 2025

4/10 Poor

Lindsay

Stayed 1 night in May 2025