Hotel At Batavia Downs

3.5 star property

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Photo gallery for Hotel At Batavia Downs

Casino
Check-in/check-out kiosk
Balcony
Casino
King Suite Track View | Living area

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Room service
  • Parking included

Explore the area

Map
8319 Park Road, Batavia, NY, 14020
  • Batavia Downs Casino
    ‪1 min walk‬
  • Palm Island Indoor Waterpark
    ‪14 min walk‬
  • United Memorial Medical Center
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

King Suite Track View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

King Suite Track View (Accessible)

  • Sleeps 2
  • 1 King Bed

King Room with Track View (Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Double Queen Track VIew

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room with Track View

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel At Batavia Downs

Hotel in Batavia with 3 restaurants and a casino
Along with 3 restaurants, this smoke-free hotel has a casino and a nightclub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, dry cleaning, and a 24-hour front desk.
Hotel At Batavia Downs offers 84 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Batavia hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel At Batavia Downs. During your stay, you're just a quick walk from Batavia Downs Casino. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Steps from Batavia Downs Casino and 12 minutes by foot from Palm Island Indoor Waterpark
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A casino, a nightclub, and a vending machine are also featured at the business-friendly Hotel At Batavia Downs. Self parking is free.

This 3.5-star Batavia hotel is smoke free.

Guests are served free continental breakfast daily.
Hotel At Batavia Downs has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • 3 restaurants
  • A bar/lounge

Things to do

  • Casino
  • Nightclub

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Batavia Downs
Hotel Downs
Hotel At Batavia Downs Hotel
Hotel At Batavia Downs Batavia
Hotel At Batavia Downs Hotel Batavia

Hotel At Batavia Downs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 452 out of 693 reviews
Rating 8 - Good. 166 out of 693 reviews
Rating 6 - Okay. 40 out of 693 reviews
Rating 4 - Poor. 20 out of 693 reviews
Rating 2 - Terrible. 15 out of 693 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
We have stayed at this property several times. The rooms are updated however, they need a deep cleaning. On our last stay we booked through Expedia as I have for years booking flights and hotels for more than 1000 employees as they travel. We never have an issue. We went to check our employees in and it was no issue and all of a sudden they didn’t have any rooms. The two gentleman that work for us are Hispanic and when they saw them they were suddenly out of rooms. I reached out to Expedia, the hotel claims they had a glitch and that it’s Expedias fault. It’s NOT Expedia. It’s the hotel. Ultimately, we were able to sort it out. I honestly feel like it was a case of discrimination. Our employees are mostly Hispanic, highly educated and hard working. No reason for this type of behavior. I did not want imbarrass my employees so I chose not to approach it with them there.
Stayed 3 nights in Apr 2025

2/10 Terrible

Douglas

Stayed 3 nights in Apr 2025

10/10 Excellent

Gregory

Stayed 1 night in Apr 2025

6/10 Okay

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway. Casino has a fun vibe. Room was adequate. Morning breakfast was not great; rubbery eggs, stale donuts and muffins. Chocolate milk was a pitcher of white milk and container of chocolate syrup to make your own.
Stayed 1 night in Apr 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MomNkid

Fabulous
Stayed 1 night in Apr 2025

6/10 Okay

Ace

Stayed 1 night in Apr 2025

4/10 Poor

william

Stayed 1 night in Jan 2025

10/10 Excellent

Fred

Stayed 1 night in Mar 2025

10/10 Excellent

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were great. Very friendly and professional. Comfortable rooms and nice dining options.
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay at Batavia Downs. Friendly and very helpful staff. Will definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

aaron

Travelled with partner
very patient and understanding
Stayed 1 night in Mar 2025

2/10 Terrible

Nina, Glenwood

Disliked: Cleanliness, staff & service
My sister and I stayed in one of there best room anc it was pretty bad . In the past I have held positions in hotel chain Quality inspections and so I know key areas that should be cleaned daily and these were not cleaned for some Time , ( coffee pot and we complained about that and
Stayed 2 nights in Feb 2025

8/10 Good

Betty Jo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Betty Jo

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was so dusty debris behind the door, in the corners of the room. What’s up with the throw rugs - they slip under your feet?? Hotel and casino clean but our room was bad

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fun stay excellent service.
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
When I checked in two key cards did not work had to get new key cards 3 AM in the morning. The neighbors turned on the TV. I assume they were drinking very loud. Didn’t call the front desk cause I was afraid of retaliation from the neighbors. But overall, the room and breakfast was amazing I stay here a lot, and that was the first bad experience I’ve had
Stayed 1 night in Feb 2025

4/10 Poor

Dennis

Liked: Cleanliness, property conditions & facilities
Long distance to check in
Stayed 1 night in Feb 2025

8/10 Good

Connie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except the distance to walk to any room from the parking lot across the street. If you have any problem walking long distances it is not good. It would be best to find a hotel that you can pull up to the front door.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gene, Cliffwood Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only place we chose to stay at when visiting.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gene, Cliffwood Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around place to stay. Staff is very friendly and accomodating. Well worth the cost and far better than most other places in the area.
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, clean casino floor and nice friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Eliza

Stayed 2 nights in Oct 2024