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Aparthotel

STEPS Batumi Hotel & Suites

4.5 star property

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Photo gallery for STEPS Batumi Hotel & Suites

Superior Apartment
Superior Studio
Reception
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2B Grigol Lortkipanidze St, Batumi, Adjara, 6003
  • Place, Eclipse Casino
    ‪2 min walk‬
  • Place, Batumi Beach
    ‪8 min walk‬
  • Place, Grand Mall
    ‪19 min walk‬
  • Airport, Batumi Intl. Airport (BUS)
    ‪4 min drive‬

Room options

View all photos for Studio, Sea View

Soundproofing, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

  • Sea view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Studio, City View

Comfort Studio, City View

Comfort Studio, City View

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Studio, City View

Studio, City View

Studio, City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio, Sea View

Comfort Studio, Sea View

Comfort Studio, Sea View

  • Sea view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About this property

STEPS Batumi Hotel & Suites

Luxury aparthotel with bars and spa services
This smoke-free aparthotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a poolside bar, a sauna, and spa services. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
STEPS Batumi Hotel & Suites offers 250 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a sauna, a fitness center, and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at STEPS Batumi Hotel & Suites, you're just a quick walk from Eclipse Casino. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. This luxury aparthotel has 250 apartments on 27 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, cable TV, and a full-sized refrigerator
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a meeting room, a car charging station, and a multilingual staff
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Eclipse Casino and 13 minutes by foot from Batumi Beach
  • Cats and dogs welcome for a fee
STEPS Batumi Hotel & Suites offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury STEPS Batumi Hotel & Suites.

This 4.5-star Batumi aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
STEPS Batumi Hotel & Suites has a restaurant on site.

Property amenities

Pool/Spa

  • Massage
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob

Dining

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 15 for adults and USD 15 to 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Work spaces

  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 40 per accommodation per stay

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 27 floors
  • Electric car charging station
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 15 for adults, and USD 15 to 15 for children
  • Pet fee: USD 40 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Steps Batumi & Suites Batumi
STEPS Batumi Hotel & Suites Batumi
STEPS Batumi Hotel & Suites Aparthotel
STEPS Batumi Hotel & Suites Aparthotel Batumi

STEPS Batumi Hotel & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.0/10

Cleanliness

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Vahid

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in. The staff were very rude. The shower water was warm for a few moments and then turned cold. You have to wait a long time to use the elevator. There was a terrible sewage smell coming from the rooms. I absolutely do not recommend this hotel
Stayed 6 nights in Sep 2025

6/10 Okay

Erik

Travelled with group
Liked: Amenities, property conditions & facilities
I had a mixed stay at my time at STEPS Batumi. I'll start with the positive. The property was overall clean and comfortable with decently sized and outfitted rooms in the two-room suite. A big perk was an in-unit washing machine that I made use of. The pool and spa were both well-maintained, staffed, and enjoyable. The negatives include the following. First, the hotel only has one accessible elevator per side of the building, and there are over 30 floors in the building between hotel guests and apartment residents. This leads to long waits and very crowded rides. The high residency of the hotel also means that staff are overworked and take a long time to answer desk calls. Likely for similar reasons, housekeeping has a massive window to fix up rooms--anywhere from 10 in the morning to 9 in the evening (21h!) Another major downside was unreliable wifi, which worked fine in the entryway of the apartment, but not in the bedrooms. Another important note that is not entirely the hotel's fault but is worth considering, is that Batumi is rapidly expanding and at a rate that outpaces the capacity of infrastructure to meet the needs of newly constructed areas. One evening while I was staying the city cut off the water overnight, leaving me literally high and dry. Asking around with locals, they confirmed this happens on occasion in Batumi. Again, this was not the hotel's fault, but it would have been nice for the hotel to offer a nice gesture to compensate, but this did not happen.
Stayed 4 nights in Jul 2025

4/10 Poor

Sagi

Travelled with family
Liked: Cleanliness
The breakfast was good, but checkout was unpleasant because they made us wait while they checked if the room was clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Ruben, kew gardens

Disliked: Cleanliness, property conditions & facilities
I was supposed to stay at STEPS BATUMI from Oct 1st Oct 15th 2024. I got to the hotel and it seemed nice. But then the trouble started. The first few days I was given water and the they cleaned the room. Then they stopped giving water, and I asked them to clean the room and change the sheets, they said okay but never came to clean. I called front desk they said they can come tomorrow. My sheets were on the floor so I went downstairs and they found me a sheet and 2 pillow cases. Next day I got a knock and I said I am getting ready can you come in an hour. I left the room saw a cleaning lady and asked her to clean, she said tell front desk, I told them and no one came. I called in the PM when I came back and front desk told me that cleaning staff marked the room clean. I got upset and the next morning I called and said is there a reason I am getting treated this way? So they sent the cleaning manager and I explained to her and she called the cleaning lady. She knocked on the door and asked if I want cleaning I said yes and she gave me the biggest attitude like I don’t know what I want. Even after the cleaning the room is still dirty, one day she washed a few dishes and left the whole table by the sink soaked with water, they barely wash the floors, I got there and noticed a blood looking spot by the bed, which wasn’t cleaned until that day the manager came which was like 8 days into my stay. The shower drain doesn’t drain. Terrible experience, I can say more but I’m done.
Stayed 14 nights in Oct 2024

10/10 Excellent

Ghada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and great location from the center and shopping area with super view and very clean The staff are amazing especially ZAZA at the reception he’s very kind and friendly Will come back again soon I highly recommend

6/10 Okay

Sofia

Liked: Cleanliness
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Grundsätzlich ein schönes Hotel. Die Zimmer waren schön und grundsätzlich sauber. Das Essen im Restaurant war lecker. Leider war der Service recht schlecht. Unser Zimmer wurde 3 Tage nicht gereinigt, obwohl wir ein entsprechendes Schild an der Tür hängen hatten. Nach einem Ausflug nach Tiflis war plötzlich unsere Karte gesperrt und es wurde behauptet, wir müssten uns mit dem privaten Vermieter auseinander setzen, dabei hatten wir beim Hotel gebucht. Haartrockner oder Seife im Hotel Fehlanzeige. Eine neue Rolle Toilettenpapier gab es nur, wenn das alte aufgebraucht war. Leider wurde uns erst nach mehrmaligem beschweren geholfen.
Stayed 9 nights in Jul 2024

10/10 Excellent

Elif

Travelled with family
Liked: Cleanliness, room comfort
Odalar çok temiz çok ferah her şeye kadar düşünmüşler ütünüz çamaşır makinanız kahve makinanız yani sayamayacağım her şey var yataklar harika yumuşak kesinlikle öneriyorum Batum’da kalabileceğiniz ender yerlerden birisi
Stayed 1 night in Jun 2024

8/10 Good

Ali

Stayed 5 nights in Apr 2024