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Mercure Bayonne Centre Le Grand Hotel

4.0 star property

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Photo gallery for Mercure Bayonne Centre Le Grand Hotel

A spacious dining area with high stone arches, multiple tables set for dining, and a view of the outdoor seating area through large windows.
Classic Room, 1 Double Bed
A modern hotel lobby with a reception desk, seating area, and a staircase leading to an upper floor.
A neatly made bed with white linens, a tray with breakfast including croissants, fruit, and coffee, and a bedside table with a phone and a lamp.
The exterior of Le Grand Hotel with a red carpet entrance, a glass door, and a metal balcony.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
21 Rue Thiers, Bayonne, Aquitaine, 64100
  • Place, Cathedral of Saint Mary of Bayonne
    ‪2 min walk‬
  • Place, Bayonne City Hall
    ‪3 min walk‬
  • Place, Musée Basque
    ‪5 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, two bedside lamps, a framed picture on the wall, and a laptop on the bed.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, a headboard with integrated lighting, a chair, a small table, and a window with curtains.

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Bayonne Centre Le Grand Hotel

A bar/lounge, self parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Bayonne Centre Le Grand Hotel offers 54 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Bayonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Mercure Bayonne Centre Le Grand Hotel, you're just a quick walk from Cazenave Chocolatier. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Steps from Cazenave Chocolatier and Daranatz Chocolatier
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Mercure Bayonne Centre Le Grand Hotel, you'll find a library, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Bayonne Centre Le Grand Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 4-star Bayonne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 21.50 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 237 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1835
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 21.50 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bayonne Centre Le
Mercure Bayonne Centre Le Grand Hotel Hotel
Mercure Bayonne Centre Le Grand Hotel Bayonne
Mercure Bayonne Centre Grand Hotel Open January 2017
Mercure Grand Hotel Open January 2017
Mercure Bayonne Centre Grand Open January 2017
Mercure Grand Open January 2017
Mercure Bayonne Centre Grand Hotel
Mercure Bayonne Centre Grand
Mercure Bayonne Centre Le Grand Hotel Hotel Bayonne

Mercure Bayonne Centre Le Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 252 reviews
Rating 8 - Good. 85 out of 252 reviews
Rating 6 - Okay. 34 out of 252 reviews
Rating 4 - Poor. 13 out of 252 reviews
Rating 2 - Terrible. 4 out of 252 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Patrick Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shops and restaurants nearby
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely friendly and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
Superb hotel, convenient to center, train station, free local bus was a bonus
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Teng Ngiab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel, recommended for short stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Joshy

Liked: Cleanliness, staff & service, property conditions & facilities
Wondeful hotel, great location and wonderful staff- thank you for a great stay
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Hosnasadat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The bed was extremely comfortable. Clean and silent!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
The price is good for what it offers
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-located, comfortable

The hotel is very well-located and my room had a fabulous view of the cathedral. There are restaurants nearby and the front desk was able to help with reservations.
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Beautiful property! Helpful staff!
Stayed 1 night in May 2024
Verified review

8/10 Good

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel right in the old town

Wonderful stay, very handy to the old town area and approx 15 mins walk from the train station. Staff were very friendly at check in very helpful with any directions we needed. Gorgeous vintage lift to help take the baggage up. Many places to eat nearby
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally helpful and friendly . This is a great location for walking around the town , shopping , it is close to the cathedral , there is parking a short distance at the end of the street . Public buses are frequent from Biarritz airport and terminate a few hundred metres from the hotel . Lots of restaurants . Really good visit .
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally helpful. The breakfast was good, and the location was great. Figuring out how to use the shower was a challenge, however! A laundry was close by, although laundry services are available at the hotel.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beat location for hyper-centreville. Rooms were nice. Housekeeping could’ve been a little more attentive. Nice, large bathrooms.
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

Rouayda

Liked: Cleanliness, staff & service, amenities
The hotel was nice in a good location and the staff were friendly, but my room was very hot they were not able to adjust the temperature so they ended up bringing for me a ventilator (that is weird in March) but still the room was very hot even with the ventilator.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Michael, English man living in SW France

The receptionists were both fantastic, especially Marie who checked me in, she left nothing to chance and her English is superb, saving me embarrassment with my limited French, thank-you.
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Juarez

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience, hotel in general very Old and poor maintained. Our toilet sink coud not be used at all, we had to use the shower even to brush teeth. We requested to be fixed but no Action was taken, very disapointing!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

n

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で、スタッフも親切でした。
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Kris

Liked: Staff & service, amenities
Disliked: Cleanliness
L’hotel est beau , mais les chambres sont vieillissantes, dommage
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
För det första en så vacker lite stad , mycket butiker , caféer , skinkor och choklad . Hade tur det var en stor kommunal parkering väldigt nära hotellet som var gratis på söndagar när vi var där , bra läge på hotellet ingen restaurang men det fanns bara några minuters promenad bort , mysig lobbybar för en sängfösare , mycket trevlig personal
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre mérite un rafraîchissement Très bonne literie Belles parties communes Très bon petit déjeuner
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend familial

Séjour à la hauteur de ce que l'enseigne porte : confort de la literie (+lit bébé) , service convivial et chaleureux, petit déjeuner avec du choix dans un super cadre alliant le charme de l'ancient et de la modernité des installations. A faire en famille les yeux fermés.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Valentin

Liked: Cleanliness, room comfort
Internet signalen måste förbättras!
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

L'accueil a été très agréable. La literie excellente. Calme et bien situé.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end à Bayonne

Toujours agréable de séjourner à Bayonne Hôtel Mercure une valeur sûre
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Séjour très court mais très agréable. L’hôtel est en plein centre de Bayonne et tout est accessible à pied! Parfait pour visiter la ville!
Stayed 1 night in Aug 2023