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Holiday Inn Express Hotel & Suites PORT ARTHUR by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites PORT ARTHUR by IHG

Exterior
Suite, 1 King Bed (Additional Living Area)
Free buffet breakfast
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3115 Central Mall Dr, Port Arthur, TX, 77642
  • Place, Central Mall
    ‪2 min walk‬
  • Place, The Medical Center of Southeast Texas
    ‪15 min walk‬
  • Place, Medical Center of Southeast Texas
    ‪15 min walk‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Standard Room, 1 King Bed, Accessible (Mobility Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
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Port Arthur
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 224 reviews
The price is €111
includes taxes & fees
23 Apr - 24 Apr
Best Western Plus Mid County

About this property

Holiday Inn Express Hotel & Suites PORT ARTHUR by IHG

An outdoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites PORT ARTHUR by IHG offers 92 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites PORT ARTHUR by IHG. During your stay, you're just a quick walk from Central Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Steps from Central Mall and a 3-minute drive from Babe Zaharias Golf Course
Holiday Inn Express Hotel & Suites PORT ARTHUR by IHG offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites PORT ARTHUR by IHG. Free self parking is available.

This Port Arthur hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel PORT ARTHUR
Holiday Inn Express PORT ARTHUR
Holiday Inn Express Hotel Suites PORT ARTHUR
Inn Express PORT ARTHUR
Holiday Inn Express Hotel And Suites Port Arthur

Holiday Inn Express Hotel & Suites PORT ARTHUR by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 492 reviews
Rating 8 - Good. 107 out of 492 reviews
Rating 6 - Okay. 25 out of 492 reviews
Rating 4 - Poor. 12 out of 492 reviews
Rating 2 - Terrible. 12 out of 492 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Yanet

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, well maintained, and aesthetically pleasing. The rooms are fully equipped, comfortable, and everything was spotless and in good condition during our stay. The staff deserves special mention—they were kind, flexible, attentive, and genuinely helpful, which made a positive difference. Breakfast is included and the quality is very good; however, the schedule is extremely limited (6:00 a.m. to 8:00 a.m.). This forces guests to go down very early if they plan to eat at the hotel. I have stayed at many other hotels with a similar complimentary breakfast, and this is the first time I have encountered such a restricted timeframe. Another detail worth noting is that the rooms lack adequate soundproofing. Nighttime noise can make it difficult to sleep, which may be an issue for light sleepers. Aside from that, the hotel has a good location, feels safe, and the price is fairly aligned with what it offers. One thing I missed was that it is not pet friendly, which would have been a plus. Overall, I would still recommend this hotel and would consider staying here again in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

Dorzanna

Liked: Cleanliness, amenities, property conditions & facilities
Yes. The staff was very courteous and the room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
This is my third time to stay at this location. Everything and everyone made my stay very pleasant. Great staff..
Stayed 1 night in Dec 2025

8/10 Good

Ruby

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

2/10 Terrible

Jasmine

Stayed 2 nights in Nov 2025

8/10 Good

LaTeisha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was fine, smelled a little mildew but other than that no complaints
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were impressed with the 2 ladies at front desk. They were very welcoming to us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
The front desk lady (i wish i got her name) but she was sooooo helpful and understanding and moved us to a new room with no issues after another guest complained about my kids (on the spectrum) and their noise. I really really appreciated it. We will book here every time when we come to town from now on!
Stayed 1 night in Oct 2025

4/10 Poor

TIFFANY

Stayed 1 night in Sep 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, and close to shopping!
Stayed 1 night in Oct 2025

10/10 Excellent

JERRY, PORT ARTHUR

Stayed 1 night in Oct 2025

10/10 Excellent

Marinus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many good restaurants in neighborhood
Stayed 1 night in Sep 2025

6/10 Okay

mark

Liked: Staff & service
Musty smell
Stayed 1 night in Sep 2025

10/10 Excellent

Isidra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice and seemed clean. The king bed was extremely comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Ivan

Stayed 3 nights in Sep 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
I waited at the check-in counter for 5 minutes before someone showed up. Otherwise, the stay was great.
Stayed 1 night in Aug 2025

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and updated and very quiet convient to shops and restaurants
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Stayed 1 night in Aug 2025

6/10 Okay

JAMES

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first night was terrible.Sickening smell of industrial cleaners.Made it hard to sleep or even be in the room. Second night dissipated quite a bit, still first night tough to recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The alarm clock went off on its own with everything turned off and there was no way to unplug the thing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Demetrius

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025