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Comfort Inn New River

2.5 star property

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Photo gallery for Comfort Inn New River

Lobby
Fitness facility
Lobby
Free daily full breakfast
Standard Room, 1 King Bed, Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
801 Mall Road, Fayetteville, WV, 25901
  • Place, Russell Mathews Park
    ‪2 min drive‬
  • Place, Fayetteville Town Park
    ‪4 min drive‬
  • Place, New River Gorge Bridge
    ‪6 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪30 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn New River

Hotel in Fayetteville with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Comfort Inn New River offers 67 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Inn New River gets good marks from our customers. During your stay, you'll be close to New River Gorge Bridge. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Russell Mathews Park and a few minutes from Love Hope Arts
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn New River. Self parking is free.

This Fayetteville hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn New River
Comfort Inn New River Motel
Comfort Inn New River Motel Oak Hill
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Comfort Inn New River Hotel Fayetteville

Comfort Inn New River Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to Fayetteville and the national park! The hotel was clean and comfortable! Would definitely stay again!
Stayed 2 nights in Nov 2025

8/10 Good

Ellen

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness
The room was
Stayed 3 nights in Oct 2025

6/10 Okay

Mary

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

NESSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, comfy bed and pillows. has the amenities we wanted (microwave and fridge) and good working condition except for the toilet flush which needed a harder push. Decent breakfast. Overall, we had a great stay and would recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

NESSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked for a 3 night stay and extended for 2 more nights. Friendly and efficient staff from the front desk, breakfast staff and housekeeping. Great location for New River Gorge NP which was our primary goal. Lots of dining options and great local restaurants. Highly recommend. Thank you Comfort Inn New River.
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

CATHERINE, WEXFORD

Liked: Cleanliness
Angie at the front desk is a delight! So helpful and kind!
Stayed 1 night in Oct 2025

10/10 Excellent

cherie

Stayed 2 nights in Oct 2025

10/10 Excellent

Lucinda

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel superb staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Chaoxia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in a very convenient location to the national park, hiking, state parks, and the adorable downtown restaurants and shops of Fayetteville!
Stayed 2 nights in Oct 2025

8/10 Good

Edward, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk gentleman made excellent recommendations for dinner. Very friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and the staff was very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely the best! They went above and beyond to make our stay great
They let us play cards in the breakfast room in the afternoon!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful. Free breakfast buffet was convenient and it wasn’t just bagels, oatmeal, or yogurt. They had eggs, biscuits and gravy, juices, and all the other options previously mentioned. Easy to get to and convenient to hiking trails which was perfect for my visit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a long drive and had to stop partway due to the rain. We found this two and it was just wonderful very very comfortable, clean, staff is great.
Stayed 1 night in Oct 2025

6/10 Okay

DENISE BLACK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was good. Only plus. Room had mold in the rim of the sink. No drain stoppers in sink or tub. Crack from water damage above shower. Spider and bug in the bathroom. Overall, this place needs to be renovated. I have pictures if you want to see them. Would not stay here again.
Bathroom tub floor
Above the shower
Gross mold
No stopper in tub
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Breakfast was good. Convenient to local attractions and dining options.
Stayed 5 nights in Oct 2025

10/10 Excellent

Clayton

Stayed 1 night in Sep 2025