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Grand Mercure Belem Do Para

4.0 star property

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Photo gallery for Grand Mercure Belem Do Para

Exterior
Lobby sitting area
Exterior
Outdoor pool, pool loungers
Executive Suite, 1 King Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Nazare, 375, Nazare, Belém, PA, 66035-115
  • Place, Teatro da Paz
    ‪7 min walk‬
  • Place, Republican Square
    ‪9 min walk‬
  • Place, Basilica of Our Lady of Nazareth
    ‪12 min walk‬
  • Airport, Belem (BEL-Val de Cans Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

A modern bathroom with a glass-enclosed shower, a bathtub, and a vanity with toiletries.

Junior Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Twin)

Standard Room, 2 Double Beds (Twin)

Standard Room, 2 Double Beds (Twin)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds (Twin)

Superior Room, 2 Double Beds (Twin)

Superior Room, 2 Double Beds (Twin)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 26 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, a desk with a coffee machine, a chair, a window with curtains, and a painting on the wall.

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a television, a desk, and a window with a city view.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Mercure Belem Do Para

This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area. Housekeeping is available on request.
Grand Mercure Belem Do Para offers 173 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Belém hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Grand Mercure Belem Do Para, you're just a quick walk from Palacete Bolonha. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy local and international cuisine while dining at GRAND 375
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Teatro da Paz and Republican Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Grand Mercure Belem Do Para offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 6814 square feet (633 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Grand Mercure Belem Do Para. Self parking and valet parking are free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
GRAND 375 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 99 for adults and BRL 99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GRAND 375

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Children's toys
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,814 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Built in 2006
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up; COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 99 for adults and BRL 99 for children
  • Pet fee: BRL 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crowne Plaza Hotel Belém Belem
Crowne Plaza Hotel Belem Brazil
Mercure Belem Do Para Belem
Grand Mercure Belem Do Para Hotel
Grand Mercure Belem Do Para Belém
Grand Mercure Belem Do Para Hotel Belém

Grand Mercure Belem Do Para Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 308 reviews
Rating 8 - Good. 94 out of 308 reviews
Rating 6 - Okay. 45 out of 308 reviews
Rating 4 - Poor. 18 out of 308 reviews
Rating 2 - Terrible. 23 out of 308 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel in Belem
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and hotel

This is a very nice hotel in a great location. I stay here quite often. The staff is very friendly and helpful.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place everything was clean and in excellent condition ! Staff was friendly and very helpful !!!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Holly

Liked: Property conditions & facilities
The hotel breakfast was fantastic and the staff welcoming and helpful. The bathroom had a drip in the shower, that would be my only critique.
Stayed 4 nights in May 2025
Verified

4/10 Poor

Maximilian

Liked: Cleanliness, staff & service

Booked Junior suite and got normal room

Was ok but would not book again. I booked a junior suite through the rewards program and was given a normal room.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Nico

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor value for the price. Property is dated and depressing
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Dongdong

Disliked: Staff & service, property conditions & facilities, room comfort
There were no hot water in the room. You can hear people from other rooms talking/taking showers very clearly. The room is so small, no worth the price.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Winston

Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel had an unpleasant smell. Like it had not been cleaned well. Also in the lobby it looked like there was no working airconditioning. No comementary water in the room. Only in the minibar. I expected a lot better of this hotel.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property, in some respects, quite limited and poorly maintained.
Stayed 3 nights in May 2023
Verified

6/10 Okay

Winston

Liked: Staff & service
Disliked: Property conditions & facilities
The room and the whole hotel smelled of mold. Breakfast was ok. Dinner i ordered in the restaurant was terrible. I ordered the local fish, but it was like chewing bubblegum. My key-card kept malfunctioning. In the end the maintenance had to replace batteries in de door-lock, so i had to wait almost 30 minutes in from of my room before it was fixed. The area of the hotel has very little options. No restaurants real close and the area around the hotel did not give me a safe feeling. My wife ordered a cocktail, but could not taste any alcohol in it. Tasted like a sour juice.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Dirley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great , check- in staff and everybody else are wonderful going above and beyond to reach guests’s highest expectations. The place is in the best location on a privileged sector of Belem with lots of beautiful cafes , restaurants and cute stores , in fact , it is few blocks from the Basilica and approximately 20 minutes away from the Docas and “Ver o Peso” market, which I love to visit every tim in Belem . The only 2 improvements / suggestions I have are regarding to the fact the hotel does not offer guests real toilet paper rolls , instead , guests have to use napkin type paper that is kept in a sort of napkin holder installed in the bathroom wall and I found that extremely annoying, Also, the restaurant staff should be trained and instructed to leave guests in peace until they finish their breakfast because at 10:00 on the dot they take everything away , including coffee , juices , food from the breakfast area wiping out any chance guests would have to go for second helpings . I completely understand that the restaurant closes at 10:00, but the rule should apply to people who arrive at 10:00 not for the ones who are already inside enjoying breakfast . That happened to me and family in our last staying , we were eating breakfast when everything was rapidly and suddenly removed making us , especially myself, rushed to eat the food and it was a very unpleasant experience. On the other hand i only have great things to say about the hotel.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jacirene Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do hotel!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, amenities
quarto, equipe e comodidades , localização. Atendimento , estacionamento.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Luiza Maria

Liked: Cleanliness, staff & service, amenities
Tudo .
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã excelente, quarto amplo, excelente ar condicionado
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Joao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um dos piores hotéis que fiquei nos últimos tempos, eles não tem se quer uma porta que separe o banheiro do quarto, Da para sentir cheiro de morfo e poeira vindo de dentro do Ar condicionado, e ele também não funciona direito, os corredores do hotel são sujos e possuem um carpete que não deve ter sido trocado noz últimos 20 anos!!! Fujam!!!
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Rodolfo

Disliked: Staff & service, property conditions & facilities, room comfort

GARÇOM ENTRA NO SEU QUARTO SEM AUTORIZACAO

O café da manha é inferior a um padrao ibis. Muito fraco mesmo, poucas opcoes. O pessoal do restaurante e extremamente mal humorado. Tem um menino que trabalha , nao sei se é aprendiz mas ignorou todos meus pedidos. O chuveiro e dentro da banheira. Mas o ponto mais relevante da minha nota baixa é a falta de privacidade e seguranca do hotel Fui surpreendido em meu quarto nu, por um garçom que entrou sem minha autorização e com um pedido que eu nao fiz. E ainda lançaram um vinho na minha comanda , que foi devidamente retirado no checkout por solicitacao minha. Desorganizacao total . Ponto positivo foram as recepcionistas que sao bem atenciosas e uma moca que entrega refeicao no quarto
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carlos Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei ! Desde os funcionários, ate as instalações
Stayed 3 nights in May 2025
Verified

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minha experiência neste hotel foi simplesmente inc

Minha experiência neste hotel foi simplesmente incrível e superou todas as expectativas. Desde o momento do check-in até o momento da minha partida, fui recebido com extrema cordialidade e profissionalismo por toda a equipe. A recepção foi muito eficiente, o processo de entrada foi ágil e os atendentes sempre muito bem treinados, simpáticos e dispostos a ajudar em todas as necessidades. O quarto em que fiquei hospedado era espaçoso, extremamente limpo, confortável e muito bem decorado, com uma atenção especial aos detalhes que fizeram toda a diferença. A cama era extremamente confortável, o enxoval de alta qualidade e o ambiente transmitia uma sensação de aconchego e tranquilidade perfeita para uma estadia relaxante. Além disso, o quarto contava com uma excelente infraestrutura: ar-condicionado silencioso, televisão de tela plana com vários canais, frigobar bem abastecido e uma conexão Wi-Fi estável e rápida, fundamental para quem precisa trabalhar ou se manter conectado. As áreas comuns do hotel são igualmente impecáveis. O lobby é moderno, confortável e decorado com muito bom gosto, oferecendo ambientes para socialização e relaxamento. A área da piscina é maravilhosa, com espreguiçadeiras confortáveis e um serviço de bar eficiente, ideal para momentos de lazer. A academia do hotel é bem equipada, com aparelhos modernos e em perfeito estado de conservação, permitindo manter a rotina de treinos mesmo durante a viagem. O café da manhã foi um dos pontos altos da estadia: uma
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
boa recepção
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Ruben

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

FUNCIONÁRIOS EXCELENTES - INFRAESTRUTURA PÉSSIMA

O pessoal é excelente. Todos muito educados e prestativos. No entanto ,o hotel (falo da.estrututra) é péssimo. Quarto ruim, velho, mal conservado, sem amenites, enfim confortonl zero para um hotel de 400 dólares a diárias (aproximadamente)
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Huguette

Liked: Cleanliness, staff & service
Disliked: Room comfort

Le client est encore le perdant !

Nous avions réservé une chambre supérieure avec très grand lit, nous avons dû changer de chambre car le climatiseur était défectueux. Nous avons eu finalement une chambre classique avec lit double standard. Quel dommage !
Stayed 1 night in Dec 2024
Verified

8/10 Good

NIVALDO

Liked: Cleanliness, staff & service, room comfort
é bom mas precisa de uma reforma.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apesar da péssima internet, foi uma boa estadia.

Pontos negativos: péssima internet wifi, vivia caindo, mesmo nas áreas comuns como academia e área da piscina. No meu quarto (210) simplesmente não funcionava. Chegou um momento que desisti totalmente de utilizar a internet do hotel e usar apenas a internet do meu celular. Dentre os amenities do quarto, não havia hidratante. O drink de cortesia deveria ser oferecido a todos os hóspedes e não para apenas certas categorias. Pontos positivos: quarto amplo e cama confortável. Amenities disponíveis (xampu, condicionador e sabonete líquido). Café da manhã variado. Boa academia e boa localização no bairro de Nazaré. Piscina pequena e rasa, mas consegui aproveitar bem minha hospedagem.
Quarto
Piscina na cobertura
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

luiz

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Me colocaram num quarto sem janela. A B S U R D O!!!!!!
Stayed 1 night in Nov 2024