Mercure Belo Horizonte Vila Da Serra Hotel

3.5 star property

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Photo gallery for Mercure Belo Horizonte Vila Da Serra Hotel

A restaurant with high ceilings, hanging plants, and a variety of seating arrangements.
Miscellaneous
A modern interior with a central escalator flanked by geometric wall designs and a skylight above.
A modern building with a curved facade, large windows, and a sign that reads 'Mercury.'
A multi-level atrium with open-plan seating areas, a central lounge, and a visible staircase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Alameda da Serra, 405 - Vila da Serra, Nova Lima, MG, 34000-000
  • Place, BH Shopping
    ‪3 min walk‬
  • Place, Alta Vila Tower
    ‪20 min walk‬
  • Place, Afonso Pena Avenue
    ‪11 min drive‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪55 min drive‬

Room options

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Luxury Suite, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Mercure Belo Horizonte Vila Da Serra Hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Belo Horizonte Vila Da Serra Hotel offers 119 accommodations with minibars and safes. Accommodations offer separate sitting areas. 21-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Mercure Belo Horizonte Vila Da Serra Hotel, you're just a quick walk from Biocor Instituto. Features include free WiFi in public areas and free valet parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by foot from Biocor Instituto and a 2-minute drive from Alta Vila Tower
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mercure Belo Horizonte Vila Da Serra Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1442 square feet (134 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Belo Horizonte Vila Da Serra Hotel. Free valet parking is available.

This 3.5-star Nova Lima hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Monte Belo - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Covered parking on site (BRL 37.08 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 51 for adults and BRL 51 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Monte Belo

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,442 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 51 for adults and BRL 51 for children
  • Covered self parking fee: BRL 37.08 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Service fee: BRL 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Nova Lima
Mercure Belo Horizonte Vila Da Serra
Mercure Belo Horizonte Vila Da Serra Brazil
Mercure Belo Horizonte Vila D
Mercure Belo Horizonte Vila Da Serra Hotel Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel Hotel Nova Lima

Mercure Belo Horizonte Vila Da Serra Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 415 reviews
Rating 8 - Good. 130 out of 415 reviews
Rating 6 - Okay. 72 out of 415 reviews
Rating 4 - Poor. 18 out of 415 reviews
Rating 2 - Terrible. 8 out of 415 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nicolas

Liked: Cleanliness
Good location and good hotel. Bathroom needs remodeling
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mario Cesar Castro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rafaela Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joab

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, but while the expedia reservation mentioned "free valet parking" it actually had paid self parking
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

VINICIUS

U
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Warm Thank to the Hotel Employees!

All the employees are kind, helpful, courteous and dedicated to their job. Their answer to all of my requests is always quick and efficient. A big thank to them! The hotel is well-located, clean and relatively well-equipped.
Stayed 9 nights in Sep 2024
Verified

2/10 Terrible

Fabio

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible cable tv! Old hotel! I will never stay again It does not worth it. Very expensive but kook likes a hostel
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Andrea

Liked: Cleanliness, communication
Needs to be updated pretty old
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Bathroom shower is terribly small and np pressure on the shower. They card keys never ever work. Very annoying
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Aline

Liked: Cleanliness, staff & service
Quarto limpo, banheiro e chuveiro ótimos!! Café da manhã impecável!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
O quarto em si por ter 2 cômodos é bem espaçoso. Mais o banheiro é extremamente pequeno, a área do box é até ruim de entrar, piso do box do banheiro está bem feio. Não tinha tapete para colocar no banheiro somente toalhas de banho e de rosto. A tampa da privada não fica aberta, por ser algo de baixa qualidade e antigo. O ar do quarto faz muito barulho. A cortina não veda da a luz. Frigobar está bem ruim para abrir e so refresca não está gelando bem. Pelos padrões gerais do hotel e valor eu esperava mais cuidados e conforto. São detalhes que fazem diferença quando investimos um valor relativamente alto em um hotel de renome.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ok.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Vicente de paulo

Liked: Cleanliness, staff & service
O ar condicionado não funciona ( quarto 813). Café da manhã com tudo, mais com ingredientes de baixa qualidade. Equipe boa. Mas no todo decepcionado. Obrigado
Stayed 1 night in Feb 2026
Verified

8/10 Good

KEYNA

Liked: Cleanliness, staff & service, amenities
Quarto limpo. Bom serviço de atendimento. Precisa melhorar a informação porque o hoteis.com informa que estacionamento com manobrista não cobra e ao chegar no hotel tem informação q não há manobrista e cobra estacionamento.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Equipe excelente.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria do Carmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom.Adorei.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Vilma Maria

O quarto estava em boas condições!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Cristina

Liked: Staff & service
O quarto que eu fiquei parece perto da área de serviço, então não foi muito silencioso,e quando fui fazer um chá a chaleira estava completamente suja , e o telefone da recepção não atendia!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Marco Tulio

Liked: Cleanliness, staff & service, amenities
O quarto e o banheiro estão precisando de renovação com o conserto e/ou troca de itens.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARCO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel numa avenida repleta de boas opções de comércio e restaurantes.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito . Adoramos a estadia
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Mirelle Vasconcelos

Quarto com parede descascando. Banheiro muito pequeno. Cobrança indevida de taxa do café da manhã.
Stayed 2 nights in Oct 2025