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Sul America Palace Hotel

3.0 star property

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Photo gallery for Sul America Palace Hotel

Free daily buffet breakfast
Lobby
Lobby sitting area
Lobby
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Amazonas, 50, Centro, Belo Horizonte, MG, 30180-001
  • Place, Afonso Pena Avenue
    ‪2 min walk‬
  • Place, Seventh of September Square
    ‪5 min walk‬
  • Place, Sao Jose Church
    ‪6 min walk‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪39 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(27 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(25 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

7.2 out of 10
Good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Room (Quintuplo)

Room (Quintuplo)

Room (Quintuplo)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Sul America Palace Hotel

A restaurant, laundry facilities, and a 24-hour front desk are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include free newspapers.
Sul America Palace Hotel offers 92 accommodations with minibars and complimentary toiletries. Televisions come with cable channels. This Belo Horizonte hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Sul America Palace Hotel. During your stay, you're just a quick walk from Afonso Pena Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute walk from Afonso Pena Avenue and 10 minutes by car from BH Shopping
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Sul America Palace Hotel also features complimentary newspapers in the lobby and laundry facilities.

Smoking is allowed in designated areas at this 3-star Belo Horizonte hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Sul America Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (BRL 20 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Ceiling fan
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: BRL 20.00 per night (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sul America Palace Hotel Belo Horizonte
Sul America Palace Hotel
Sul America Palace Belo Horizonte
Sul America Palace
Sul America Palace Hotel Belo Horizonte, Brazil
Sul America Palace Hotel Hotel
Sul America Palace Hotel Belo Horizonte
Sul America Palace Hotel Hotel Belo Horizonte

Sul America Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 445 out of 1004 reviews
Rating 8 - Good. 304 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Tony

Stayed 2 nights in Sep 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location, decent breakfast, well renovated, very loud area but walkable to downtown attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

DANIEL

Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Travelled with partner
As always, staff is friendly, facilities are clean.
Stayed 1 night in Dec 2024

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Un voyage dans le temps. J’ai aimé l’hôtel vintage
Stayed 1 night in Nov 2023

6/10 Okay

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is an ok hotel to stay a night if you need a close place to stay to catch the train in the morning because it is walking distance from the Vale train station.
Stayed 1 night in Aug 2023

4/10 Poor

Eloilson

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A propriedade muito velha
Stayed 1 night in Jul 2023

2/10 Terrible

FELIPE

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor wi-fi, no A/c, bad lighting, noisy, really unpleasant place.
Stayed 1 night in Nov 2019

8/10 Good

Amanda, Belém, Pará

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were helpful, professional, and courteous. If anything for improvement, it would have been nice to have mini shampoo/conditioner bottles to use.
Stayed 1 night in Jul 2018

10/10 Excellent

Stefânia

Stayed 1 night in Feb 2026

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service
O hotel e um encanto, o salão de cafe da manha e almoço são maravilhosos uma relíquia, o cafe da incluso na diária e excelente, o que deixa a desejar são as acomodações, muito antigas necessitando de uma reforma básica,. Tirando isso eu me encantei com o hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Valdecir

Stayed 1 night in Jan 2026

2/10 Terrible

Jairo

Business traveller
Disliked: Staff & service, amenities
O colchão e o travesseiro eram muito ruins... O chuveiro estaca com a fiação queimada trazendo muita insegurança ao tomar banho. Reclamei na recepcão com o funcionário Sergio...inclusive aparentava estar alcoolizado...com odor etílico. Ao final da estadia ainda me obrigaram a pagar mais 1/2 estadia alegando ter passado do horario limite do check-out...mas ninguém ligou no quarto informando que estava vencendo a estadia. Além disso...os funcionarios fumam nas dependencias internas do hotel e o lugar tem um odor terrivel, principalmente o Sergio, do qual realizei a reclamação. Péssima experiência.
Stayed 2 nights in Jan 2026

6/10 Okay

joao paulo

Travelled with group
Liked: Cleanliness, staff & service
Hotel extremamente limpo Equipe muito atenciosa Hotel bem simples com ótima relação custo benefício O alerta fica pelo barulho bem alto dos bares com musica ao vivo em frente ao hotel - final de semana passa e muito das 22h
Stayed 4 nights in Jan 2026

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities
O quarto estava impecável e tudo muito bom, limpeza, conforto e café da manhã maravilhoso.
Stayed 1 night in Jan 2026

8/10 Good

JOSE

Business traveller
Liked: Cleanliness, staff & service
O quarto estava limpo e arrumado. A porta não fechava direito, estava com folga, deixando um espaço entre a porta e o portal, de alto a baixo, no lado da fechadura. Tive que passar o trinco, mas mesmo assim fiquei preocupado. Não consegui dormir direito. O café da manhã estava razoável. Suco de laranja estava muito doce. Apesar disso, os recepcionistas atenderam bem, com destaque para um deles (um rapaz bem novo, não sei o nome, que estava no turno da noite no dia do check-out) que me ajudou com as malas até o ponto do UBER, em frente ao hotel e me ajudou a embarcar, colocando a mala no bagageiro do carro, pois eu estava usando muletas e com dificuldades de locomoção. Realmente precisava da ajuda desse jovem. Podem promovê-lo a gerente. Ele merece, por sua empatia, educação e cortesia.
Stayed 1 night in Jan 2026

6/10 Okay

Hiran Barbosa de Castro

Business traveller
Liked: Cleanliness, staff & service, amenities
A internet e a televisão praticamente não funcionam.
Stayed 4 nights in Jan 2026

10/10 Excellent

Antonio carlos

Liked: Cleanliness, staff & service, amenities
Limpeza e boa localização
Stayed 1 night in Jan 2026

8/10 Good

Maicon

Stayed 1 night in Jan 2026

10/10 Excellent

Adriano

Business traveller
Liked: Cleanliness, staff & service, amenities
quarto, e equipe muito bom o hotel.
Stayed 2 nights in Nov 2025

6/10 Okay

Adelaide

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
O hotel é antigo, porém ficamos num quarto muito barulhento. A falta do ar nos incomodou muito. fomos num periodo quente, entao sem ar, porque o ventilador não dá conta, tivemos que abrir as janelas e o barulho vindo da rua nos incomodou demais.
Stayed 2 nights in Dec 2025

8/10 Good

Tiago

Liked: Cleanliness, staff & service, amenities
Atendimento e prestatividade da recepção.
Stayed 1 night in Jan 2026

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tudo que estava nas fotos foi de fato. Boa arrumação. Ótimo café da manhã.
Stayed 2 nights in Jan 2026