Firstly despite the criticisms, we would go back to this apartment. The location is perfect for the beach, town, bars and restaurants.
It doesn't have a luxury penthouse feel - it's just a basic apartment. It was reasonably clean (although mirrors and light fittings clearly hadn't been cleaned in a very long time and had thick layers of dust on them). Both light fittings in the lounge were hanging off the ceiling and not attached! The bedding, although perfectly clean, wasn't ironed, and all the beds had plastic waterproof sheets covering the mattresses. I appreciate mattresses need to be protected, but it is possible to get waterproof mattress covers that are not obviously made of plastic (as a holiday rental owner myself I know). The protectors were horrible and weren't comfortable, I can't imagine how hot they'd be in summer! The mattress in the master bedroom needs replacing as it's past its' best. And why was there only one bedside lamp?
The kitchen is tiny, with only a 2 ring hob (not 4 as advertised), and there was a distinct lack of crockery and equipment. If five people stayed in this apartment (with one tiny bathroom I would think this almost impossible), I'm not sure how they would get on with only 4 bowls, 8 mugs and 6 wine glasses. The oven is housed outside, in the same tiny cupboard area as the washing machine, which wasn't convenient. You're probably not going to do a lot of cooking on holiday, but with kids you'd possibly put a pizza or two in the oven. There were no baking trays, pizza trays or oven gloves. The frying pans were completely worn out (as mentioned by another reviewer), and desperately need replacing. The 2 slice toaster was unclean and old - a 4 slice one would be preferable for a 5 person apartment.
We stayed for two weeks, and there was no mid-holiday clean provided as a matter of course (although you can pay extra for one!). No clean bedding or towels were provided for us to do this ourselves even. I wonder when foreign holiday providers are going to up their game to be honest. This apartment has so much potential to be really fabulous.
The hot tub does make this apartment more attractive than many. Unfortunately, the owners have the tub set on 'eco', which means it goes no higher than 33c. This may be fine in the summer months, but anytime from October to March is likely to be rather chilly - as we found!
A bit more effort could make this place amazing. It's such a shame, and it appears feedback isn't acted on.