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Royal Gateway Motel by OYO

2.0 star property

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Photo gallery for Royal Gateway Motel by OYO

Lobby sitting area
Lobby
Front of property
Room, 1 King Bed | Room amenity
Free self-parking

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
475 Se 3rd St, Bend, OR, 97702
  • Place, Old Mill District
    ‪9 min walk‬
  • Place, Deschutes River
    ‪13 min walk‬
  • Place, Hayden Homes Amphitheater
    ‪17 min walk‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Kitchenette

Free toiletries, towels

Room, 2 Queen Beds, Kitchenette

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Room amenity

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Bathroom

Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Free toiletries, towels

Room, 2 Queen Beds

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Royal Gateway Motel by OYO

WiFi in public areas and free self parking are available at this hotel.
Royal Gateway Motel by OYO offers 21 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels. Bathrooms include bathtubs or showers.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Royal Gateway Motel by OYO, you'll be within walking distance of Old Mill District. Free self parking and WiFi in public areas (surcharge) are available.
  • Free WiFi
  • Free self parking
  • WiFi and wired Internet in some public areas for a fee
  • 12 minutes by foot from Old Mill District and a 2-minute drive from Deschutes River
WiFi and wired Internet are available in public spaces for a fee. Self parking is free.

Smoking is allowed in designated areas at this Bend hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Gateway By Oyo Bend
OYO Hotel Bend OR Old Bend
Royal Gateway Motel by OYO Bend
Royal Gateway Motel by OYO Hotel
Royal Gateway Motel by OYO Hotel Bend
Royal Gateway Bend Downtown OR by OYO

Royal Gateway Motel by OYO Reviews

Reviews

6.0
Rating 10 - Excellent. 36 out of 171 reviews
Rating 8 - Good. 32 out of 171 reviews
Rating 6 - Okay. 36 out of 171 reviews
Rating 4 - Poor. 26 out of 171 reviews
Rating 2 - Terrible. 41 out of 171 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOTAL DUMP AND HORRIBLE SERVICE! DO NOT BOOK!

HORRIBLE PLACE! DO NOT STAY HERE! THE DOOR TO OUR ROOM HAD A BROKEN LOCK AND THE MANAGERS DID NOTHING AND WOULD NOT REFUND OUR STAY. ALSO THIS PLACE IS A TOTAL DUMP!!
Stayed 2 nights in Aug 2024

4/10 Poor

Bruce

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No disclosure of the need for a $100 cash only deposit. Next mornings, the clerk had no idea about the deposit and I had to remind that i would like the deposit back.
Stayed 1 night in Sep 2024

4/10 Poor

Bruce

Disliked: Staff & service, property conditions & facilities
Required a $100 cash only deposit when checking in with no warning.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bend hospitality

Nice king bed. Just right firm mattress. But a bit high off the floor. Short people problems. Tall step to get into the room. Very small bathroom, tight quarters. Friendly staff.
Stayed 1 night in Aug 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed at the Royal Gateway many times. The staff is very friendly and accomodating. This last particular time we had reserved a kitchenette months ago. When we arrived we were given the wrong room. Even though our reservations said kitchenette, theirs did not. This was not an Expedia error, it was and OYO error. They claimed they had no vacancy, but it did not seem the rooms were full any of the nights we were there. :(
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome and the management staff was great, nice people... thank you!
Stayed 4 nights in Jul 2024

2/10 Terrible

ADRIENNE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely terrible. We arrived at the hotel and we're told that our reservation was canceled even though I didn't cancel my reservation and it didn't skew canceled on my app. I called expedia to see if my reservation was canceled and they also confirmed that it was not canceled. The man was very rude, he just told us that our reservation was canceled and just closed the service Window and walked away. Me, my husband and 2 kids were forced to continue to drive over 6 more hours to our next hotel due to no vacancies in the area , after already driving for 12 hours. I made my reservation months in advance. We have been on vacation for 2 weeks and stayed at various hotels and have had no problem with any of them, until this one. This is completely unacceptable. They put us in a dangerous situation by leaving us with no place to stay for the night and we were forced to sleep in the car at rest stops on the way to our next hotel while being exhausted. Terrible, terrible, terrible. I would give no stars if possible.
Stayed 1 night in Jul 2024

8/10 Good

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Kristie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

When I book this room, I had been looking at several other rooms so when I actually confirm the reservation, I did not realize at the time that I had only scheduled it for two adults. When I arrived with two children, I was shamed and yelled at for bringing them then I was told I would be charged $100 extra for them to stay when I asked why and said that that website never stated it would be an extra charge if kids were brought and I had the option to rent the same room for four people with no extra charge why it was an extra charge. She yelled at me to get out and take my kids with me and ripped up my reservation then Proceeded to check me in and acted like I was staying there. As a consumer, I would suggest taking that hotel off of your list to not bad name your company. They have all sorts of shady stuff going on. The experience was absolutely disgusting and I would’ve never ever booked there if I knew I was going to be treated that way . I was so glad that the people across the street had an opening as I came from four hours away to stay at this hotel for an expo in Redmond thank you for listening to my concern from one truly disappointed customer.
Stayed 2 nights in Mar 2024

2/10 Terrible

Mihail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2024

6/10 Okay

Gurdeep, Orinda

deposit is CASH only
Stayed 1 night in Feb 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome time at this motel. I stayed for almost 2 weeks and it was the most pleasant and nice room for the very inexpensive price I paid. I appreciate the staff and want to thank them for making my visit wonderful.
Stayed 14 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good enough for a cheap hotel!
Stayed 4 nights in Feb 2024

2/10 Terrible

H

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn't accept service animal wanted cash only for deposit
Stayed 1 night in Jan 2024

2/10 Terrible

Lucas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was nice but staff was rude
Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spend the extra money and stay somewhere else

They take a $100 cash deposit not chargeable on a credit card. Only after the front desk comes to check your room they will give you the deposit back. If they find any small thing, they will keep the deposit. There is a small heater in the room and does not heat up the room at all. Our shower was completely frozen. Stayed less than 15 minutes and left
Stayed 1 night in Jan 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Mindy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont tell u that you need cash for deposit also very strict no visitor's or extra towels

10/10 Excellent

Ken

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

✌️

It’s truly a hidden gem.
Stayed 2 nights in Nov 2023

10/10 Excellent

Evelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, clean and quiet. Very affordable for such a nice city.
Stayed 1 night in Dec 2023

10/10 Excellent

Cindy Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent & helpful managers. Motel very clean & orderly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cindy Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
All is well
Stayed 14 nights in Oct 2023