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Shangri-La Bengaluru

5.0 star property
VIP Access

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Photo gallery for Shangri-La Bengaluru

Designer toiletries, hair dryer, bathrobes, slippers
Property preview
International cuisine
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Laundry

Explore the area

View in a map
No 56-6B Palace Road, Bengaluru, Karnataka, 560001
  • Place, Bangalore Palace
    ‪11 min walk‬
  • Place, Vidhana Soudha
    ‪18 min walk‬
  • Place, M.G. Road
    ‪4 min drive‬
  • Airport, Bengaluru (BLR-Kempegowda Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Horizon Club, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Horizon Club, Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bangalore View Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Bangalore View Twin

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Bangalore View King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Bangalore View King

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama View Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Panorama View Twin

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama View King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Panorama View King

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe King

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Horizon Bangalore View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed (Horizon Bangalore View)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon Bangalore View)

In-room dining

Room, 2 Single Beds (Horizon Bangalore View)

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Twin

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About this property

Shangri-La Bengaluru

Luxury hotel with a full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a 24-hour health club, and a bar/lounge.
Shangri-La Bengaluru offers 397 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Bengaluru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Chi has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Shangri-La Bengaluru. During your stay, you're just a quick walk from Mount Carmel College. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at B Cafe, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments, or deep-tissue massages at Chi
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 13 minutes by foot from Bangalore Palace and a 3-minute drive from M. Chinnaswamy Stadium
  • Airport, train station, and local-area shuttle service available for a fee
Shangri-La Bengaluru offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 21000 square feet (1951 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the luxury Shangri-La Bengaluru. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
B Cafe - This coffee shop specializes in international cuisine.
Caprese - This restaurant specializes in Italian cuisine. Open daily.
Ssaffron - Onsite restaurant. Open daily.
Yataii - This restaurant specializes in Japanese cuisine. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine. 3-star Michelin rating. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,611 for adults and INR 1,611 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • B Cafe
  • Caprese
  • Shang Palace
  • Ssaffron
  • Yataii

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (21,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Bengaluru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1611 for adults and INR 1611 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Bengaluru offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and travelers who are not citizens of India must present a passport when making a cash payment of INR 50,000 or more.
Please note that PAN cards are not accepted as identification at this property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Shangri-La Hotel Bengaluru
Shangri-La Bengaluru
Shangri-La Bengaluru Hotel
Shangri La Hotel Bengaluru
Shangri-La Bengaluru Bengaluru
Shangri-La Bengaluru Hotel Bengaluru

Shangri-La Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 332 reviews
Rating 8 - Good. 52 out of 332 reviews
Rating 6 - Okay. 18 out of 332 reviews
Rating 4 - Poor. 8 out of 332 reviews
Rating 2 - Terrible. 7 out of 332 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Praveen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay. especially the lounge option. Very friendly and responsible staff. Would definitely recommend to my circle.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nanda

Stayed 1 night in Jul 2025

8/10 Good

Chong

Business traveller
Liked: Cleanliness, staff & service, room comfort

Shangri-la needs to change their hotel fragrance.

I arrived at noon before check in time 2pm. My room was not available so the staff tried to sell me an executive room with lounge access and breakfast. However as I had to leave hotel at 5am on the last morning thus missing breakfast, I did not take up the offer. I did get my assigned room after an hour+. Upon checking out, I realised my gold sratus at Hotels.com would allow me free upgrade which was not extended to me. The room itself was outdated and the smell in the room was not pleasant. I would suggest Shangri-la to change all their pillows which smell stale. I also had 2 dinners and 1 lunch at Shang Palacce. The team was the best, professional and always checking on me.
Working desk
Stayed 3 nights in Jul 2025

6/10 Okay

Mysore, Lexington

Travelled with family
Liked: Amenities, property conditions & facilities
The food was not up to the mark and parking ia a big deal here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, would come again

Amazing stay, amazing service, food was fabulous, would definitely stay here again
Stayed 1 night in Jul 2025

6/10 Okay

martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Broadly it was great, rooms for and team. We were only let down by the fact there was a huge wedding event and that meant our second night was interrupted. We thought the manager could have made a better gesture after we complained but it was poor
Stayed 2 nights in Jul 2025

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Property conditions & facilities, room comfort
Parkash was so helpful . Thanks for helping us get a car in time
Stayed 3 nights in Jun 2025

4/10 Poor

Vijay, Scottsdale

Stayed 1 night in May 2025

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Rana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Simranjeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing experience

It was amazing. Clean, spacious room, amazing staff and service. The breakfast buffet was huge and delicious. I don’t recommend Saffron restaurant but other than that everything about this hotel was amazing. I’ll definitely be back with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Baskaran

Stayed 2 nights in Apr 2025

10/10 Excellent

David Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La - Shangri-YES.

Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving
Stayed 5 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower needs refurbishment

We’ve stayed here before a few times and always had a suite however this time we just booked a horizon club room - no problem apart from the shower- seems crazy to have a walk in shower without a rain head shower head in the ceiling -this has a handheld shower which my husband had to hold above his head!!
Stayed 1 night in Mar 2025

10/10 Excellent

Nishant, NOIDA

Stayed 2 nights in Mar 2025

10/10 Excellent

Tara, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Vineet, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice. I wasn’t offered of the Gold benefits I was entitled to despite having four rooms for five days each.
Stayed 5 nights in Feb 2025

8/10 Good

Uma

Travelled with group
Liked: Staff & service
I expect higher standards at Shangri-La, decor in lobby old fashion, suite upgrade was required in order to access room early, room lovely however daily clean was poor and carpets not cleaned. Disappointed while waiting for suite access at 6am we were first refused breakfast until next day however after complaining I was given breakfast. In all my travels around the world I have never been refused use of facilities once arriving. Club access - food was average, drinks options were not great, I been to much better club lounges around the world.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

vasu

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 4 nights in Dec 2024

10/10 Excellent

Rama

Stayed 1 night in Jan 2025

8/10 Good

Dheeraj

Stayed 8 nights in Nov 2024