Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Interior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2276 Pipestone Rd, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪3 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Hotel in Benton Harbor with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers 78 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Benton Harbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. During your stay, you'll be close to Silver Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Intercare Community Health Network and 11 minutes from Lake Michigan
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. Self parking is free.

This Benton Harbor hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid or Cashapp and Chime cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Benton Harbor
Hotel Holiday Inn Express Hotel & Suites Benton Harbor
Holiday Inn Express Hotel & Suites Benton Harbor Benton Harbor
Holiday Inn Express Hotel Suites Benton Harbor
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Benton Harbor

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI Reviews

Reviews

6.6
Rating 10 - Excellent. 256 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 174 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Dashuna

Travelled with family
I ordered a double bed, acccesible room. The room came with two full size beds, no accessibility. I expected Queen beds. There is also no couch in the rooms, although pictured. The property appears to have poor maintenance, the bathroom trimming and ceiling are falling apart. There is rust throughout property. The elevator is rickety, rooms are small.
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid pet friendly option with big bright rooms and good aircon. Breakfast included. Only odd thing was that there were guys hanging out in their trucks at the back of the parking lot.
Stayed 2 nights in Sep 2025

8/10 Good

Benita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Hotel in Poor Condition

while the service was excellent the condition of the hotel was not. Carpets were extremely dirty throughout the hotel, rooms, hallways and stairs. The floor in our bathroom was buckleing due to water damage. The door in the bathroom was damaged and very difficult to close all the way let alone open. The show head was dirty and needs replacing. Ceiling in the pool is peeling. We will not be staying at your location again.
Stayed 1 night in Sep 2025

2/10 Terrible

Chidanand

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, electric outlet in bathroom doesn’t work. Terrible mattress. I don’t want stay here even if they rent for free.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a quick stay

Pretty clean, like most other hotels in the area, some things were worn and need updating, but not a deal breaker for us. We would have liked more pillows available.
Stayed 2 nights in Sep 2025

2/10 Terrible

Tamika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the staff every time you have a problem or need some they outside taking smoke breaks phone was broke in the room had to go downstairs had to switch rooms no couch water was cold threw my new body wash away never will go there again rooms are not up to standard I had to cancel my reservation go to another hotel just because water did not work
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamika

Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and affordable rate
Stayed 1 night in Sep 2025

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
Mu animals was able to stay.
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stay for the bed not the breakfast

Breakfast offerings aren’t great. Room was quiet and comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel itself was clean, our beds, and the bathroom were clean. The carpet was absolutely disgusting. I did not feel comfortable walking on it without my sandals. It was the worst carpet I have ever seen in a hotel which was disappointing for a Country Inn and Suites.
Stayed 1 night in Sep 2025

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Plaster falling off walls, bathroom ceiling significant water damage, no hot water, filthy old rug in room, fire alarm did not go off in room only in hallway, no blanket on bed, no heat, 1 chair, bathroom no air filter…stay away!
Bathroom ceiling leakage and air filter does not work
1960 filthy rug, had socks on and they were filthy in an hour or less
not sure what the heck this is, fire alarm...no alarm in room, and it did go off but we could faintly hear it in the hall....
Stayed 2 nights in Sep 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Janae

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I feel like I was scammed. I booked a room for yesterday night but said they didn’t have any rooms and would not give my money back.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location is TOP notch! Domanique was working the front desk and having a hell of a time dealing with an unruly patron. She had to call the police twice on a very unruly woman staying with her family! Domanique was level-headed, polite, listened well and gave as many chances as she could to the unruly woman. We were very impressed with her professional demeanor. Also, Victoria was called back in to help clean rooms and she did so without hesitation. She worked a double shift that day and did so with a smile. Both women were friendly and helpful and got us our room as soon as they could. We really appreciated them as we really needed to get some sleep before a big travel day. They really should be considered for raises and/or promotions. They are absolutely fabulous and are huge assets to your company. Also, the room was lovely, clean and smelled great when we got inside. I cannot commend your staff enough, those 2 women, Domanique and Victoria. They will definitely stick with us for a while. They are wonderful. :)
Stayed 1 night in Aug 2025

2/10 Terrible

Luis, Auburn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever stayed in, the carpet in the room had blood, the room had a horrible smell, the beds were super uncomfortable, the pool was too dirty I think it had fungi. I DON'T RECOMMEND IT!!
Stayed 1 night in Aug 2025

6/10 Okay

Enrique

Stayed 2 nights in Aug 2025

4/10 Poor

Kathy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was bad, several areas on carpet stained, linens and towels stained, hairs everywhere, shower dripped and made awful noises, ceilings had two huge stained/patched area, doors patched
Stayed 2 nights in Aug 2025

4/10 Poor

Adam

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Look missing on door. Floor in room very unlevel. Plaster breaking off from ceiling in bathroom. Ceiling near bed began to leak during second night. Signs of previous water damage. Got switched to another room but condition of not much better. Bathroom door barely closed and when it did very difficult to open. At least the ceiling didnt leak in tbis room.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gary

Travelled with partner
Disliked: Amenities
Room poor condition wallpaper coming down. Had to go to front desk 6 tjmes in 2 days keys didn't work. Eggs we're cold coffee was weak looked like tea. My card was rejected 3 times because they were doing it as a visa instead of mastercard. I asked for a do not disturb sign they said if they had any i would have one. Went to the room walked in just a bed no furniture. Switched rooms.they called next morning and asked who we were they still had us in the old room. I would never stay here again
Stayed 2 nights in Aug 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendi

Travelled with partner
Liked: Cleanliness, staff & service
It was a little outdated. Carpet was musty smelling. The rest of the room was clean.
Stayed 1 night in Aug 2025

6/10 Okay

Monika

Travelled with family and small children
Liked: Cleanliness
In all fairness we were a late check in, and found no one at the front desk - which was fine as they gave the number to call for assistance. The person that came to the front desk looked like a guested that was relaxing by the pool or lounge area, and almost was annoyed by us calling to get our keys to the room. Room was clean, bedding was fresh. Bathroom was clean, we only got 2 sets of towels for the family (we made it work). No garbage can in the bathroom, and there were holes in the wall where the hairdryer used to be. Lots of caulk in the corners, just painted over in a sloppy way along with the outlets. This is maintenance not cleaning staff as room was tidy. Breakfast was to be served between 7-10. We went down at 9 and already the pans with eggs and sausages were empty and we needed to ask the lady if there would be more coming. Glad I did as after us three families with small kids came down to grab some breakfast and they were explaining to kids they will have to go with toast for breakfast. Juice jar was empty too and she filled it 1/3rd just for it to be empty after 5 guests. Someone asked and she said there is no more juice. Which there was, she did not empty the jug she used to fill the guest jar. All small things, that does not make you feel welcome. Our key did not work with the pool area and there was a sign to ask staff for help. We did not feel comfortable asking after our experience for help anymore so we missed out on the pool too.
Stayed 1 night in Aug 2025

2/10 Terrible

Gail

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Liked nothing,!!!!!+ NRed to Redecorate
Stayed 2 nights in Aug 2025