4/10 Poor
Craig
16 Sept 2025
I stayed here recently and had a very mixed experience. Th location being close to subway stations and the river is good. On my first night at the hotel the property suffered a water leak or other similar plumbing issue which meant that my room had no hot or cold running water. These things happen but I found the staff to be nonchalant about the whole thing. Drinking water was no supplied and no information was shared about when water supplies would be reconnected or where to find alternative shower and toilet facilities. The water was out in my room for about 12 hours. These things happen sometimes but I would expect the staff to be more proactive in communications and offering support and water supplies. The hotel also does not have air conditioning. My room was hot and even though I managed to open a window the location of the hotel beside a busy road meant for a noisy night’s sleep. Not ideal.
Craig
Stayed 3 nights in Sep 2025




















