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4.4 out of 5

"Everything was lovely and we had a great stay except for the bar prices 45euro for 3 drinks was excessive and breakfast was chaotic as very busy hote ... " More

By a verified traveller on Tue 03 Dec 2019

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Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€80* Per night/room 1 Apr - 2 Apr

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Alexanderplatz. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.

  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Alexanderplatz and Berlin TV Tower
  • Cats and dogs welcome for a fee (restrictions apply)

Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel ratings based on 52 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel

Everyone (27) Couples (7) Family (13)
4 out of 5
Everything was lovely and we had a great stay except for the bar prices 45euro for 3 drinks was excessive and breakfast was chaotic as very busy hotel id def reccommend this hotel its central and convienient

Posted by on 3 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by Alexa

Dear guest, thank you very much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. We also appreciate your comments and will share these with our team so that we can continue to improve our services. We hope you will visit us again. Sincerely, Alexandra L. Front Office Manager

5 out of 5
This property was perfectly located for exploring Berlin. It was very convenient to Klosterrstrasse UBahn and also to the train station at Alexanderplatz. There were many nice restaurants just a few minutes away at Nicolaiviertal.

Posted by on 5 Sep 2019

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5 out of 5
Very clean and close to Alexnderplatz: by walk it is just 10 minutes, walking along Klosterstrasse and then crossing the big road. Opposite the hotel is the Klosterstrasse undergraund U2 that takes you to Alexanderplatz station or you can go to Potsdamer platz too. Plenty if choice for breakfast and there is a bonus of drinks and snack that can be ordered during the day. Very clean and spacious room: we had the view if the berliner TV tower. Definitely recommended.

Posted by on 21 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by Alexa

Dear Josie, thank you very much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again. Sincerely, Alexandra L. Front Office Manager

5 out of 5
Excellent location close to underground and attraction's very modern excellent bathroom and shower. Very clean and pleasant throughout. Brilliant breakfast and staff were very approachable if a little difficult to communicate with at times. However they were very accommodating

Posted by , from Kelso on 4 Jul 2019

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Comment from Hotel Management

7 Jul 2019 by Alexa

Dear Jamie, thank you very much for your wonderful review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexandra L. Front Office Manager

5 out of 5

Posted by on 13 Jan 2024

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5 out of 5
Danke für den tollen Service. War alles super 👍

Posted by on 12 Jan 2024

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Comment from Hotel Management

15 Jan 2024 by Janina F. – Front Office Manager

Hallo Elias,Vielen Dank für Ihre Bewertung unseres Hotels und die tollen Komplimente, die uns sehr freuen! Wie schön, dass Sie eine tolle Zeit bei uns hatten. Gern würden wir Sie in der Zukunft wieder bei uns begrüßen. Mit freundlichen Grüßen,

5 out of 5
Hyvä hinta/laatu suhde. Kätevästi metroaseman lähellä.

Posted by on 28 Dec 2023

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Comment from Hotel Management

8 Jan 2024 by Janina F. – Front Office Manager

Dear Leena,We would like to thank you for the time you took in sharing your comments surrounding your experience at our property. Furthermore we are happy to know that you had a fantastic stay with us. We are at your service – your comfort is our priority. We all look forward to welcoming you back again in the future. Best regards,

4 out of 5

Posted by on 31 Mar 2023

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4 out of 5

Posted by on 24 Feb 2023

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5 out of 5
Kiva hotelli.hyvä sijainti. Lentokentältä junalla S9 hotelin lähelle. Hotelli rauhallinen hyvät sängyt , siisti ja harvinaisen tilava suihkutila. Aamupala ok . Ystävälinen henkilökunta.

Posted by on 18 Sep 2022

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Comment from Hotel Management

20 Sep 2022 by Janina F. - Front Office Manager

Dear Markku,Thank you for choosing Holiday Inn Express Berlin Alexanderplatz and for taking the time to provide feedback about your experience. Again thank you for your nice comments regarding our rooms, location and staff. We are looking forward to welcoming you back soon. Best regards

About the Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel

Location Stralauer Strasse 45, Berlin, 10179

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A library, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Berlin hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • Built in 2017
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Jannowitzbrücke Station (0.8 km / 0.5 mi)
  • Metro station: Klosterstrasse U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel offers 186 accommodations with a safe and coffee/tea makers. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a shower and hairdryers. This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No credit card required for current booking
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Alexanderplatz Hotel
  • Holiday Inn Express Berlin Alexanderplatz Hotel
  • Holiday Inn Express Alexanderplatz Hotel
  • Holiday Inn Express Alexanderplatz
  • Hotel Holiday Inn Express Berlin - Alexanderplatz Berlin
  • Hotel Holiday Inn Express Berlin - Alexanderplatz
  • Holiday Inn Express Berlin Alexanderplatz
  • Berlin Holiday Inn Express Berlin - Alexanderplatz Hotel
  • Holiday Inn Express Berlin - Alexanderplatz Berlin
  • Express Berlin Alexanderplatz
  • Holiday Inn Express Berlin Alexanderplatz
  • Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel Hotel
  • Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel Berlin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.