6/10 Okay
Joseph Ian
24 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I was given a room wherein the aircon wasn’t working. I have 3 nights booking. I was too tired to inquire on my first night due to arriving late and thought that the ventilation was just turned off, I had to keep my window opened but the noise was unbearable due to proximity to a train station. There’s been fireworks too around midnight! Barely slept on my first night. On my second day I have to set off early and had to return in the hotel late afternoon, when I raised the issue, they said they couldn't send someone to fix the aircon, or find me a different room as the hotel was full booked. I had to endure the second warm night of my stay. This is on the eve of my marathon event where I should be resting properly. Also the weekend weather has been unprecedented at 28 & 27 degrees. Post marathon, again due to tiredness and coming back late from the city, not bothered to ask for a room replacement. Whole stay would had been pleasant but its the ventilation issue that brought the score down. Ideal location if you want to be near the airport but you need to travel at least an hour via good train service if you have events in the city.
Joseph Ian
Stayed 3 nights in Sep 2025
