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Lobby sitting area
Exterior
Blackout curtains, travel cot, free WiFi, bed sheets
Lobby sitting area
Blackout curtains, travel cot, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • 24/7 front desk

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Provinzstraße 16, Berlin, BE, 13409

Room options

Similar properties

Terrace/patio
Amstel House Hostel Berlin
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
4.0 out of 5, Very good, 400 reviews
The price is €44
includes taxes & fees
22 Mar - 23 Mar
Amstel House Hostel Berlin

Important information

You need to know

If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 48 reviews
Rating 8 - Good. 22 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 4 out of 48 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

yolanda, los angles

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and wonderful staff
Stayed 4 nights in Nov 2024

8/10 Good

Tongai

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

marie

Stayed 4 nights in Aug 2024

8/10 Good

Nastaran

Liked: Staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 15 nights in Mar 2024

10/10 Excellent

Devin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nelson

Stayed 2 nights in Sep 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

4/10 Poor

Tayla Rose

Disliked: Staff & service
Honestly my stay up until today was half ok. Some of the female staff were wonderful and really sweet. My room’s bathroom kept leaking or maybe one of the girls wasn’t showering correctly because it flooded the room more than once. Today however was terrible. My trip to Berlin extended, so I extended my stay. I told the staff the night before that I had extended and showed him my booking. He looked on the computer but suddenly gave up and wrote a hand written note my name and that he’d check again in the morning. Didn’t tell me that I needed to come back or anything, said he’d have it sorted. I left for business and came back locked out of the room. Went to get my card checked and then was told my bed changed. I then found they’d removed everything off of my bed, and shoved it all haphazardly into a garbage bag. Moisturiser had leaked over clothes, letters and postcards I’d written to family completely trashed. Came back to find myself in a bunk that I can barely climb with my injured knee. The other staff I spoke to said “I mean I don’t know. Just maybe don’t leave your stuff unattended? Not that there’s anything i can do” completely unbothered. Which was devastating considering I’d done everything right to stay here. Honestly all the staff except one taller man in catering/coffee and one small blonde lady are appalling. I don’t know their names but if you come here don’t bother to ask any other staff for help, they’ll only seem bothered by you.
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Magdalena

Stayed 2 nights in Sep 2022

10/10 Excellent

Xiaoyan

Stayed 2 nights in Sep 2022

10/10 Excellent

Bella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly, comfortable place

Very nice, friendly, comfortable place. We will recommend to friends
Stayed 2 nights in Sep 2022

2/10 Terrible

Jonah

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Anna-Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Mariusz

Stayed 1 night in Sep 2024

2/10 Terrible

Matti

Disliked: Amenities
Despite a confirmed and prepaid booking was the room given to someone else due to a software problem. Staff didn't really care and made no effort to find an alternative solution.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sokayna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place. Friendly staff. Price was good. Parking was not that easy in the long street of the hotel. We had a family room. Lot of space. Good stay for a couple of days Berlin.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Ming Long

Stayed 5 nights in Jul 2024

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Jun 2024

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Toujours bien mais l’état se dĂ©grade !

Toujours satisfait de pouvoir compter sur le Nena Hostel lors d’un sĂ©jour Ă  Berlin ! Accueil 24/24, literie confortable, bĂątiment rĂ©cent, bien situĂ©, parking Ă  vĂ©lo dans la cour intĂ©rieure, beaucoup d’espaces de convivialitĂ©, jardin arriĂšre. L’état des chambres en revanche s’est un peu dĂ©gradĂ© depuis l’annĂ©e derniĂšre : trou/coups dans le placo au-dessus de la douche (juste esthĂ©tique), le support pour accrocher le pommeau de douche au mur est cassĂ©, et une partie du mĂ©canisme de la fenĂȘtre qui a Ă©tĂ© dĂ©formĂ© au point que le battant ne fermait plus complĂštement. Niveau entretien un petit bĂ©mol : moisissures sur les joints du pourtour de la douche. Ça reste une trĂšs bonne option Ă  un bon prix pour celles et ceux qui cherchent Ă  loger du cĂŽtĂ© de Wedding/Mitte. Vous pouvez rĂ©server des dortoirs/chambres complets (3 ou 6 lits) pour organiser vos sĂ©jours en grands groupes d’amis.
DĂ©gĂąts sur place dans douche
Trou placo dans douche
Porte pommeau HS
Moisissures pourtour fond de douche
Stayed 7 nights in May 2024

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Toujours bien mais l’état se dĂ©grade

Toujours satisfait de pouvoir compter sur le Nena Hostel lors d’un sĂ©jour Ă  Berlin. Accueil 24/24, literie confortable, bĂątiment rĂ©cent, excellent emplacement, parking Ă  vĂ©lo dans la cour intĂ©rieure, beaucoup d’espaces de convivialitĂ©, jardin arriĂšre. L’état des chambres s’est un peu dĂ©gradĂ© la faute aux hĂŽtes peu prĂ©cautionneux : trou dans le placo au-dessus de la douche (pas d’impact fonctionnel juste esthĂ©tique), rampe pour accrocher le pommeau de douche au mur HS, et une partie du mĂ©canisme de la fenĂȘtre qui a Ă©tĂ© dĂ©formĂ© au point que le mĂ©tal interne au battant Ă©tait cassĂ© (nous l’avons dĂ©montĂ© pour restaurer la fonctionnalitĂ© de la fenĂȘtre). Niveau entretien un petit bĂ©mol : moisissures sur les joints du pourtour de la douche.
DĂ©gĂąts sur place dans douche
Trou placo dans douche
Porte pommeau HS
Moisissures pourtour fond de douche
Stayed 7 nights in May 2024

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hostel war sehr gut. Wir hatten zwei Doppelzimmer, leider ging in einem der Zimmer der Fernseher nicht. Es sollte ein Monteur das reparieren. Leider wurde daraus nichts. Ausserdem wĂ€re es schön gewesen, wenn im Doppelzimmer 2 Nachtischlampen wĂ€ren, anstatt nur eine. Ansonsten hat uns der Urlaub gut gefallen. Aber fĂŒr alle die meckern, es ist ein Hostel und kein Hotel. Wir wĂŒrden dort wieder ĂŒbernachten.
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Dec 2023