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Sorell Hotel Arabelle Bern

3.0 star property

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Photo gallery for Sorell Hotel Arabelle Bern

Exterior
Lobby
Restaurant
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Standard Room, 1 Queen Bed | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Mittelstrasse 6, Bern, BE, 3012
  • Place, Bern Art Museum
    ‪12 min walk‬
  • Place, Kursaal Bern
    ‪16 min walk‬
  • Place, Federal Palace
    ‪17 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sorell Hotel Arabelle Bern

Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a computer station, free newspapers, and a front-desk safe.
Sorell Hotel Arabelle Bern offers 41 accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Sorell Hotel Arabelle Bern, you'll be within walking distance of Bundeshäuser. Features include free WiFi in public areas, plus dry cleaning service and self parking (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Within a 15-minute walk of Bundeshäuser and Wege zu Klee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Sorell Hotel Arabelle Bern, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site and WiFi is free in public spaces. Sorell Hotel Arabelle Bern also features dry cleaning/laundry services, a front-desk safe, and an elevator. Parking is available for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 17 per night)
  • Limited on-site self parking

Things to do

  • Bicycles

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 150

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 17 per night
  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 150 (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Arabelle Bern
Arabelle Hotel
Arabelle Hotel Bern
Hotel Arabelle
Sorell Hotel Arabelle Bern
Sorell Hotel Arabelle
Sorell Arabelle Bern
Sorell Arabelle
Sorell Hotel Arabelle Bern
Sorell Hotel Arabelle Hotel
Sorell Hotel Arabelle Hotel Bern

Sorell Hotel Arabelle Bern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 97 out of 347 reviews
Rating 8 - Good. 163 out of 347 reviews
Rating 6 - Okay. 63 out of 347 reviews
Rating 4 - Poor. 16 out of 347 reviews
Rating 2 - Terrible. 8 out of 347 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Harvey

room is charmless, very small and dingy. Breakfast was mediocre. I would not think it is 4 star, maybe 2. No amenities. The front desk staff was very good. H. G.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gunther

Travelled with family
Liked: Cleanliness
Room was very clean, friendly and helpful staff, great breakfast and ideal location close to HBF as well as in a quiet area.
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for train station and easy walking to centre. We found the self-checking in confusing - particularly locating our room number.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the friendly customer service, the atmosphere, and the breakfast options. I was pleased to see signs in various places about fair trade products and sustainability.
Stayed 2 nights in May 2025

2/10 Terrible

Zeljko

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel because they state they have available parking. They don't!!! "Available parking" is a street parking which one must search in streets around the hotel. After a long working day, I spent half an hour looking for an available parking space and, after I didn't find it, I had to park in a garage 1km away and carry my baggage to the hotel. I wanted to cancel the hotel, but they did not accept cancelation. This is completely unacceptable, and I will make a complaint about it on expedia!

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location for us. Very quiet, large room, good breakfast. Will come back again.

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of the hotel. it was easy to walk to transportation and to different parts of the city. We had a room under the eaves that had skylights for light and ventilation. Really appreciated the fresh air they brought to the room. We could have used better lighting in the room for evening.

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay in the heart of Bern

Friendly welcome at reception, helpful staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Gunjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Shraddha

Stayed 1 night in Jul 2022

4/10 Poor

Robert

Stayed 2 nights in May 2022

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Joe, Lausanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

Very good services- good location- friendly and professional staff
Stayed 2 nights in Feb 2020

8/10 Good

Manish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Chris

Stayed 1 night in Sep 2019

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short, last-minute stay, due to work. Checked in very late but still had a great reception. Room was exactly as advertised, and really clean and nice, newly renovated.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The room was clean and stylish. Good continental breakfast.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is excellent. not close to town, about 15-20 min walk. no self washing machine.
Stayed 2 nights in Jul 2019

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, location convenient for public transport. Room was small and no bar in hotel.
Stayed 2 nights in May 2019

8/10 Good

Shengyi, Iowa, US

Business traveller
Liked: Cleanliness, staff & service
Hotel room is very clean. Breakfast service great. Twin bed matress a little soft for me.
Stayed 2 nights in May 2019

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities

Great service, however lack of quality sleep

Positive: - Was greeted warmly when I arrived, and was helped with the two things I required: recommendation for a restaurant, and to borrow a travel adaptor. - Breakfast was delicious, great selection (inc. homemade jam - lovely touch), and was offered a freshly made smoothie and my table - Room was spacious and clean, powerful shower Negatives: - Actual quality of sleep was limited due to: temperature of room (was too warm, so had to work out how to use the plug in fan in the middle of the night, which didn't do as the buttons said it would!), could hear upstairs stomping around (was staying in the second building) which kept me up, and I was uncomfortable with the weight of pillows (I later found a pillow menu in the room, but by this point it was too late as reception closed at 10pm - maybe this can be reminded of at check in?)
Stayed 1 night in Apr 2019