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Aparthotel

Stay KooooK Bern Wankdorf – Online Check In

Property class: 3

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Photo gallery for Stay KooooK Bern Wankdorf – Online Check In

Lobby sitting area
Full-sized fridge, microwave, stovetop, dishwasher
Lobby sitting area
Lobby sitting area
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
Trüsselstrasse 4a, Bern, 3014
  • Place, Wankdorf Stadium
    ‪5 min walk‬
  • Place, Bern Expo
    ‪14 min walk‬
  • Place, Bern Rose Garden
    ‪3 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪22 min drive‬

Room options

View all photos for Studio

In-room safe, desk, laptop workspace, blackout curtains

Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (+)

In-room safe, desk, laptop workspace, blackout curtains

Studio (+)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio

Family Studio

Family Studio

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed

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About this property

Stay KooooK Bern Wankdorf – Online Check In

A snack bar/deli, a rooftop terrace, and coffee/tea in a common area are available at this aparthotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker. Weekly housekeeping is available.
Stay KooooK Bern Wankdorf – Online Check In offers 62 accommodations with espresso makers and safes. Accommodations have separate sitting areas and include desks and dining tables. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include rainfall showerheads and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch Smart televisions come with cable channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at Stay KooooK Bern Wankdorf – Online Check In, you're just a quick walk from Wankdorf Stadium. Features include free WiFi in public areas, plus a snack bar/deli and a rooftop terrace. Built in 2019, this comfortable aparthotel has 62 apartments on 8 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a sitting area, and a Smart TV
  • Free WiFi
  • Amenities include a front-desk safe, locker space, and a multilingual staff
  • 6 minutes by foot from Wankdorf Stadium and a 3-minute drive from Bern Expo
There's a snack bar/deli on site. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at Stay KooooK Bern Wankdorf – Online Check In.

Smoking is allowed in designated areas at this 3-star Bern aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 42-inch Smart TV with cable channels

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Laptop workspace

Climate control

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Billiards/pool table
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 62 units
  • 8 floors
  • Built in 2019
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 35
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CHF 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Stay KooooK Live Bern
Stay KooooK Bern Wankdorf
Stay KooooK Bern Wankdorf Online Check In
Stay KooooK Bern Wankdorf – Online Check In Bern
Stay KooooK Bern Wankdorf – Online Check In Aparthotel
Stay KooooK Bern Wankdorf – Online Check In Aparthotel Bern

Stay KooooK Bern Wankdorf – Online Check In Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 221 out of 293 reviews
Rating 8 - Good. 61 out of 293 reviews
Rating 6 - Okay. 6 out of 293 reviews
Rating 4 - Poor. 2 out of 293 reviews
Rating 2 - Terrible. 3 out of 293 reviews

9.6/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rancel R

Stayed 2 nights in Dec 2025

10/10 Excellent

Chantal

Stayed 1 night in Nov 2025

8/10 Good

Neda

Great location for a week of staying in Bern. Itvwas clean. I didnt use any amenities.
Stayed 5 nights in Nov 2025

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
good location. Is just next to Bern Wankdorf station. 3 min walk. Digital check-in is so easy. Digital key made it so convenient to access to premises. General kitchen area is clean with comfortable dining area. Comfortable bed & pillow. Cons is the room a bit too small for 2 pax.
Stayed 4 nights in Oct 2025

10/10 Excellent

GURVASHI, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend - i had such a pleasant experience and the host was very responsive as well. Will definitely come back.
Stayed 7 nights in Oct 2025

8/10 Good

Marshall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern room with a Kitchen that was well stocked with microwave, stovetop, fridge, utensils, dishwashing liquid, etc. Good accommodations. Convenient store located downstairs for breakfast items.
Stayed 2 nights in Oct 2025

10/10 Excellent

DELIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, quiet and clean. We love the functionality of the furniture. Super cool. Also extremely close to the train station and a small grocery store right the next door.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Very good, excellent location near local train station. Just be aware of the noise form construction site next door but that is not the fault of the property
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

eugenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, very convenient to train, just in front of the hotel, a place to stay longer. Very easy check in no hidden fees.
Stayed 3 nights in Aug 2025

8/10 Good

Liz

Liked: Cleanliness

Overall, a great stay, more info would be good

We liked our stay because it was different and very convenient to have the train and supermarket so close. We weren’t that fussed with the tech - having to use our phone to get in through all the doors etc. it didn’t always work and we just can’t be bothered with the mucking around. Lars was very helpful and quick to respond to our cries for help. We just prefer the old fashioned way - we didn’t know this before booking. The bathroom was awesome, the storage really good. The kitchen had what we needed, and we could get more from the common room if not. The roll out bed wasn’t the best - a little uncomfortable and kept rolling back in when one of us got out of the bed. Pillows were okay but could’ve had 2 each. One chair in the room for 2 people is not good. Sitting on the bed to eat meals was not comfortable or easy. Trying to figure out all the lights, air con etc. some labels would be good - wasted a bit of time each day trying to remember which was off and which was on and which light or appliance it referred to. Loved the common room for games of pool and relaxing with a cup of coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nitchanan

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location next to the train station
Stayed 3 nights in Aug 2025

10/10 Excellent

Wei

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shaina

Liked: Cleanliness, property conditions & facilities
Horrible check in process online. No one to pick up phone when I called for assistance. Really weird building system of needing to open every door through an app on your phone. Room was good overall
Stayed 1 night in Aug 2025

10/10 Excellent

hyejin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really convenient location and excellent communication with the hotel manager.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, room comfort

Fantastic!

Super nice facilities, clean, modern and friendly. The place was only 5 minutes away by train from the city centre. I will definitely come back. Loved it!
Stayed 2 nights in Jun 2025

8/10 Good

Ryan

Stayed 7 nights in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rashmi

Liked: Cleanliness, amenities, property conditions & facilities
This was my first stay with Kooook , and i must say it was amazing, Its all digitalized yet personalized, property manager was kind enough to extend my checkout for 1 hour (which is unlikely in Europe) and keep my luggage, Kitchen area is amazing to cook and coffee tea arrangements were fantastic with amazing and modern interiors. every evening i used to look forward to come back to Koook. I will definitely come back and recommend to every one..Thank you
Stayed 3 nights in May 2025

10/10 Excellent

Andrey

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was friendly
Stayed 8 nights in May 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Gulay

Liked: Cleanliness
We stayed file people at the kook. Unfortunately One pull out double bed is not wide enough for two. Can be arranged wider. Room kitchen hob is tiny for 5 and did not worked properly. We used main kitchen hob but it was always in use for other people. Ventilation is not suitable for kitchen when you cook. Common Seating are is charming. Location is very good for transport.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025