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Comfort Hotel Bernau

3.0 star property

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Photo gallery for Comfort Hotel Bernau

Room
Exterior
Bathroom
Restaurant
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Zepernicker Chaussee 39, Bernau bei Berlin, Brandenburg Region, 16321
  • Place, St. Marien Church
    ‪5 min drive‬
  • Place, Alexanderplatz
    ‪43 min drive‬
  • Place, Brandenburg Gate
    ‪50 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪64 min drive‬

Room options

View all photos for Double Room, Accessible, Private Bathroom

Room

Double Room, Accessible, Private Bathroom

7.8 out of 10
Good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room, Private Bathroom

Room

Triple Room, Private Bathroom

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

Superior Double Room, Private Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
Waldhotel Wandlitz
Wandlitz
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 381 reviews
The price is €80
includes taxes & fees
5 Jul - 6 Jul
Waldhotel Wandlitz

About this property

Comfort Hotel Bernau

Along with a bar/lounge, this hotel has a computer station and free self parking. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Comfort Hotel Bernau offers 48 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Comfort Hotel Bernau, you'll be within walking distance of St. Marien Church. Free WiFi in public areas, free self parking, and a bar are available.
  • Free WiFi and wired Internet in some public areas
  • Free self parking and extended parking
  • Enjoy drinks at the bar/lounge
  • Breakfast is offered for a fee
  • Amenities include a computer, a multilingual staff, and a terrace
  • Just a 3-minute drive from St. Marien Church and a few minutes from Barnim Nature Park
As a guest of Comfort Hotel Bernau, you'll find a terrace and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge

Family friendly

  • High chair

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Comfort Bernau
Comfort Bernau Bernau Bei Berlin
Comfort Hotel Bernau
Comfort Hotel Bernau Bernau Bei Berlin
Comfort Hotel Bernau Hotel
Comfort Hotel Bernau Bernau bei Berlin
Comfort Hotel Bernau Hotel Bernau bei Berlin

Comfort Hotel Bernau Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 136 reviews
Rating 8 - Good. 59 out of 136 reviews
Rating 6 - Okay. 21 out of 136 reviews
Rating 4 - Poor. 5 out of 136 reviews
Rating 2 - Terrible. 4 out of 136 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Old facility
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Service
Stayed 1 night in Nov 2025
Verified

8/10 Good

Veysel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average
Stayed 1 night in Jun 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel in Bernau

A good hotel at a fair price. For sure, not a luxury hotel but, for the price, good rooms and good breakfast. Parking included in price. Nice people in reception and at breakfast. 12 minutes walk to S-bahn. Biggest disadvantage was a slow and erratic internet that made Zoom-meetings almost impossible. Would be glad to return if the internet was improved, as it is now, I cannot recommend to anyone who needs internet.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Saira

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Did not like there was no air conditioning and bathroom fixtures were not sturdy. The door was also difficult to open. Also very difficult with no elevator especially if you have suitcases.
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Jeremy

Disliked: Staff & service
Staff was very unprofessional and unavailble when one would expect them most.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Stina

Liked: Cleanliness, amenities, property conditions & facilities
Sauber
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hemn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt mycket bra allt mycket bra
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kirsten Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Im Bad war das Licht defekt, ich hatte das an der Rezeption gemeldet. Aber wurde nicht repariert Schade ich habe dann zwei Tage im Dunkeln geduscht.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service
Jättedåligt WiFi. Det gick knappt att använda. Kopplade bort det och använder telefonens surf.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities

Minimale Mängel

Wasserkocher, Milch, Zucker, Löffel, Tasse … alles vorhanden, nur der Kaffee / lösliche Kaffee nicht. Keine Steckdosen am Bett, heutzutage muss es Standard sein
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Gutes Hotel, nettes Personal

Die Zimmer sind großzügig geschnitten. Das Bad mit Dusche ebenfalls. Das Frühstücksbuffet war ausgiebig und es wurde immer wieder nachgefüllt. Super Service und sehr freundlicher Mitarbeiter! Check In ist bis 23 Uhr möglich. Frühstück gibt es von 6 bis 10 Uhr. Check Out bis 11 Uhr. Leider war das Bad nicht so sauber, wie wir es aus anderen Hotels dieser Klasse gewohnt sind. Ansonsten war es eine gute Entscheidung, dort zu übernachten, da es sehr nah an Berlin grenzt.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort

En enkelt overnatning

Der var mulighed for mad i området til af. Sengene var godt brugte.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gerne wieder

okay für 3 Sterne
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Berthold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Frühstück
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service
Eine günstige und praktische Unterkunft für ein oder zwei Nächte zum Besuch einer Hauptversammlung am Campus Berlin - Buch.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt til prisen.

Fint til prisen. Venligt personale, helt okay morgenmad, rummeligt værelse.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer, gutes Frühstück, gute Parkmöglichkeiten und fußläufige Erreichbarkeit der S-Bahn nach Berlin. Trotz Hauptstraße ruhiges Zimmer.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Ahmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deneyim iyi değildi

Temizlik kötü.kahvaltı kötü..iyi bir deneyim değildi
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Sven

Liked: Cleanliness, staff & service
In der heutigen Zeit wäre eine Karte besser als ein veralteter Zimmerschlüssel.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

ingrid da silva

Liked: Staff & service
Disliked: Cleanliness
Die Gläser waren alle dreckig. Die Matratze sind schrecklich
Stayed 1 night in Oct 2024
Verified

6/10 Okay

ingrid da silva

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Das Zimmer war sauber. Die Gläser waren richt dreckig
Stayed 1 night in Nov 2024
Verified

8/10 Good

Dietmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für eine Nacht ok
Stayed 1 night in Oct 2024
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities
Soweit alles in Ordnung! Preis Leistung super …
Stayed 2 nights in Sep 2024